Doro Secure 580 Mobile Phone

Doro Secure 580 mobile phone

HM52 Installation Guide

Please retain these instructions for future reference. These instructions are also available in other formats.

Contents

General description

Items that come with the Doro Secure 580 phone

Set up the phone

Installation and assembly

Remove the battery cover

Orientation

Underside of the phone

Top Edge

Left side

Bottom Edge

Right side

Use the phone

Get started

Charge the phone

Turn the phone on

Turn the phone off

SIM card with PIN

Navigate the phone

Phonebook

Add number

ICE (In Case of Emergency)

My number

Emergency call

Phone settings

Visual settings

Audible settings

Date and language settings

Safety

Connectivity

Bluetooth

Bluetooth beacon

Internet profile

Doro Experience

Create account

Doro ExperienceManager

Assistance

IMPORTANT!

Activation

Number list

IMPORTANT!

Activate text messages (SMS)

Position SMS

IMPORTANT!

Confirm with "0"

Signal type

Request position

Safety timer

General information

Safety instructions

Network services and costs

Operating environment

Medical units

Emergency calls

Vehicles

Care and maintenance

Warranty

Specifications

Specific Absorption Rate (SAR)

Declaration of Conformity

How to contact RNIB

Terms and conditions of sale

General description

This mobile is really great for reluctant mobile phone users or for people with limited hand dexterity. It has a simple key layout with only four dedicated speed dial buttons for your outgoing calls so is simple to use. You can also receive incoming text messages.

Label each of the four buttons with names so you can quickly and easily call family and friends. On the back there is an emergency button, which once pressed will send a text message to your recipients as well as text your location and call the first number on your list. This simply gives peace of mind to you and others.

The large screen enables you to adapt the display settings and increase the font size and background colour – making it more suited for your reading requirements.

Items that come with the Doro Secure 580 phone

1× Doro Secure 580 mobile phone

1× Airtime Network SIM card and Top up card (the phone is not locked to this SIM and you can use any other network operator)

1× Mains battery charger with UK plug adaptor

1× Lithium Ion rechargeable battery

1× Earpiece accessory

1× Charger cradle/stand

1× Doro Instruction booklet

1× RNIB user guide

Set up the phone

Installation and assembly

Remove the battery cover

IMPORTANT!

Turn off the phone and disconnect the charger before removing the battery cover. Remove the back case/battery cover from the phone by levering from the notch at the base of the right hand side (when viewing the phone from the front).

Insert the SIM card

With the phone laying face down, the slot for the SIM card is at the top left corner of the battery compartment. Orient the SIM card so that the brass coloured contacts are face down and the cut off corner of the SIM card is positioned on the top left, slide the SIM card into the slot top left pushing it in as far as it will go.

The Doro Secure580 accepts micro SIM card. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.

Tip:Take care not to scratch or bend the contacts on the SIM card when inserting into the card holder.

Reinsert the battery, one end has 3 brass coloured contacts which have a different tactile feel to them. Insert these towards the bottom end of the phone first. Note: the battery will only fit one way up due to two notches on the bottom corners, check orientation carefully before pushing the battery into place.

Remove SIM card

Reverse the above process, remove back cover, remove battery and then slide the SIM card down towards the empty battery compartment for removal.

Orientation

Position the phone so that the flat display screen and the number keypad are facing upwards with the number pad closest to you.

Starting at the very top of the phone and coming towards you there is a small centrally located hole to allow sound out from the loudspeaker.

Immediately below this hole there is the first flat dark surface, which is the display screen, and at the bottom of the screen there is a silver Doro logo. The display will show numbers and information in white text when the phone is switched on.

Next there are two rows of two buttons followed by 4 individual buttons running down the left hand side.

The first row has 2 adjacent rounded rectangular black buttons with white markings across their centre. These are the left and right function keys and their function varies with use of menu options. Between the two buttons is a larger vertically oriented button that is the navigation up/down button.

The second row has two round buttons. The left hand one is green with a black angled telephone handset on it and the right hand button is red with a black horizontal handset with a line underneath. The green button is the Dial/Answer button and the red is the End/cancel button.

Following these two rows there are the four individual square buttons on the left hand side. These 4 black buttons have the letters A, B, C and D printed on them in white and are the 4 pre-set speed dial numbers. Pushing these buttons will display the preset number (if stored) ready for dialing.

To the right of these 4, A to D buttons is a large rectangular, slightly recessed area with a small cutaway on the right hand side. This is where one of the name slips, when completed, should be inserted after first removing the clear protective, flexible cover with a fingernail. Once the slip has been inserted replace the cover by inserting the small lugs on the cover into the holes on the case. To locate them on both sides it may be necessary to flex the cover slightly.

Between buttons B and C there is a small centrally located hole in the case to allow sound to reach the microphone.

Underside of the phone

The battery cover forms the entire back of the phone and removing this gives access to the rechargeable battery bay and the SIM card tray. Immediately above the battery compartment in the centre is the Assistance button slightly depressed below the surface with a tactile surround. Above this button is the small metal grill for the loudspeaker.

Top Edge

With the screen facing you, there are three sockets/buttons decreasing in size across the top edge. From left, there is a rubber cover over the USB charging socket; in the middle there is a rubber cover over the earpiece socket; on the right is the power button.

Left side

With the phone facing upwards, on the left side edge there are three black buttons. The top two are the volume buttons with an up and down button. To scroll, press either the top one (Up) (+) or the bottom one (Down) (-). They are used to turn the volume up and down and to step through menu options and other selections. The bottom button is the Menu button which will display the list of menu options.

Bottom Edge

On the bottom edge of the phone there are two centrally positioned small holes that can be used to fit a neck loop. On either side of these holes there are recesses for contacts, which enable the phone to be charged when sitting in the charging cradle.

Right side

Towards the bottom corner of this side there is a 1cm wide notch which enables you to remove the back cover from the phone using a finger nail for leverage.

Use the phone

Get started

Charge the phone

CAUTION

Only use the batteries, charger and accessories that have been approved for use with this particular model. Connecting other accessories may be dangerous and may invalidate the phones type approval and guarantee.

Tip:Use the cradle to charge your device.

You can use the cradle to charge your phone. This is the recommended option. Position the cradle so the notch in the phone cradle is facing away from you. On the large side facing you, in the centre of the bottom edge, there is a socket for the smaller end of the USB cable. Orient the cable so that the ridged edge by the USB connector is upper most and insert it into the socket on the cradle. Connect the larger end of the USB cable into the socket on the underside of the power adaptor.

Alternatively, you can connect the USB cable directly to the phone via the socket on the top edge; the left most of the three sockets/buttons on that edge. Orient the smaller end of the USB cable so that the ridged edge by the USB connector is towards the screen and insert the connector into the socket under the power socket cover.

Note!When you have fully charged the battery and disconnected the charger from the device, unplug the charger from the wall outlet to save energy.

Turn the phone on

Press the power button on the right hand side of the top edge for 3 seconds.

Turn the phone off

Press the power button on the right hand side of the top edge for 3 seconds to power the phone off. A question mark will appear on the screen and then press the left function button to turn the phone off.

SIM card with PIN

1. Press and hold power buttonto turn the phone on/off.

2. If the inserted SIM card is protected with an PIN code (PersonalIdentification Number) PINis displayed. Use the side buttons +/–toenter the PIN code and press OKto confirm or delete with Clear(upper right corner of keypad).

Tip:It is recommended to use Automatic SIM lockin order to easethe use, see SIM lock (PIN code option).

Note!If PIN and PUK codes were not provided with your SIM card, pleasecontact your service provider.

Tip:It is recommended to remove the protective plastic film from thedisplay to enhance the visibility.

Attempts: #shows the number of PIN attempts left. When no more attemptsremain, PIN blockedis displayed. The SIM card must then be unlockedwith the PUK code (Personal Unblocking Key).

1. Use the side buttons +/– to enter the PUK code and confirm with OK.

2. Use the side buttons +/– to enter a new PIN code and confirm withOK.

3. Use the side buttons +/– to re-enter new PIN code and confirm withOK.

Navigate the phone

Step-by-step instructions

The semi colon ;indicates next action in step-by-step instructions.
To confirm an action, press OK.
To select an item, scroll or highlight the item using up/down and thenpress OK.

Example

1. Press and hold Settings menu button(6 seconds).

2. Select Settings; Sound; Audio setup.

3. Select an option and press OK.

Enter text

Use the side buttons +/– to select a character from the list. Wait afew seconds before entering the next character.

Phonebook

Add number

1. Press and hold Settings menu button.

2. Select Phonebook; A-D; Empty; Add.

3. Use the side buttons +/– to enter a name. Delete with Clear.

4. Use the side buttons +/– to enter number, then press OKto confirm.

5. Repeat until you have 4 contacts (maximum).

Note!To edit or delete contact, select Options; Edit orDelete.

Tip:Use Doro ExperienceManager to add numbers using a computer,see My device.

ICE (In Case of Emergency)

All fields are optional, but the more information provided the better.

1. Press and hold Settings menu button.

2. Select Phonebook; ICE.

3. Use up/down to scroll the list of entries.

4. Press Editto add or edit information in each entry. Use the side buttons+/– to enter info. Delete with Clear.

ID

Name:enter name.
Birth:enter date of birth.
Height: enter height.
Weight:enter weight.
Address:enter home address.
Language:enter preferred language.
Insurance:enter insurance provider and policy number.

Contacts

Contact 1:enter name and number. If possible, add yourrelationship.
Contact 2:enter name and number. If possible, add yourrelationship.
Doctor:enter name and number.

Important info.

Condition:enter any medical conditions/medical devices (e.g.diabetic, pacemaker).
Allergies:enter any known allergies (e.g. penicillin, bee stings).
Blood type:enter your blood type.
Vaccination:enter any relevant vaccinations.
Medication:enter any medication that you are treated with.
Other info:enter other information (e.g. organ donor, living will,consent to treat).

5. When done, press Save.

Tip:Use Doro ExperienceManager to add ICE information using acomputer, see ICE (In Case of Emergency).

My number

The phone number assigned to the SIM card is saved as My numberifthis is allowed by the card.

1. Press and hold Settings menu button.

2. Select Phonebook; My number; Empty; Add.

3. Use the side buttons +/–to enter name and number.

4. When done, press Save.

Emergency call

1. Press and hold Settings menu button.

2. Select Phonebook; Emergency call; Empty; Add.

3. Use the side buttons +/– to enter name and number.

4. When done, press Save.

Tip:Use Doro ExperienceManager to edit the emergency number usinga computer, see My device.

Phone settings

Visual settings

Idle display

Select what information is shown in standby mode.

1. Press and hold Settings menu button.

2. Select Settings; Display; Idle display.

3. Select Clock only, Clock & Operator or All info.

4. Press OKto confirm.

Themes

The themes use different contrasts between text and the backgroundmixing colours for optimised readability.

1. Press and hold Settings menu button.

2. Select Settings; Display; Themes.

3. Select Theme 1, Theme 2, Theme 3 or Theme 4.

4. Press OKto confirm.

LCD backlight

Select the delay time for the display backlight.

1. Press and hold Settings menu button.

2. Select Settings; Display; LCD backlight.

3. Select 15 sec., 30 sec. or 1 min.

4. Press OKto confirm.

Brightness

You can adjust the brightness of the display. The higher value, the bettercontrast.

1. Press and hold Settings menu button.

2. Select Settings; Display; Brightness.

3. Select Level 1, Level 2 or Level 3.

4. Press OKto confirm.

Audible settings

Audio setup

Customise the audio settings if using a hearing aid or having hearing difficultieswhen using the device in a noisy environment.

1. Press and hold Settings menu button.

2. Select Settings; Sound; Audio setup:

Normal for normal hearing in normal conditions.
High for moderate hearing impairment or use in a very noisyenvironment.
HAC mode for use with hearing aid in T-mode.

3. Press OKto confirm.

Tip:Use Doro ExperienceManager to programme audio setup using acomputer, see My device.

Tone setup (ringtone)

Select a ringtone with the best tone curve adjustments and frequenciesto best fit your requirements.

1. Press and hold Settings menu button.

2. Select Settings; Sound; Tone setup; Ringtone.

3. Use up/down to select one of the available melodies, the melody willbe played.

4. Press OKto confirm.

Tip: Set up the Message tone, Keypad tone, Power on and Power offtones in the same way.

Volume

1. Press and hold Settings menu button.

2. Select Settings; Sound; Volume.

3. Use up/down to change the ringtone volume.

4. Press OKto confirm.

Alert type

Select to use ringtone and/or vibration for incoming calls.

1. Press and hold Settings menu button.

2. Select Settings; Sound; Alert type.

Ring only for ringtone only.
Vib. only for vibration only.
Vib. and ring for vibration and ringtone.
Vib. then ring to start with vibration and adds ringtone after ashort while.
Silent for no sound or vibration, the display light is lit.

3. Press OKto confirm.

Note!Selected alert type is visible in the status bar.

Extra tone

Set warning and error tones to alert of low battery power, phone and SIMcard errors, etc.