Don't Waste Time Trying to Put in What Was Left Out

Don't waste time trying to put in what was left out. Try to draw out what was left in. That is hard enough.

This insight is the source of the great managers' and supervisors' wisdom.

THE FIRST KEY: SELECT FOR TALENT

Casting

As with the performing arts, the secret to great performances is all in the casting… Casting for talent is one of the unwritten secrets to the success of great managers.

THE SECOND KEY: DEFINE THE RIGHT OUTCOMES

Remote Control

Define the Right Outcomes, not the steps to get there from here.

THE THIRD KEY: FOCUS ON STRENGTHS

Catalyst

As with all catalysts, the manager's function is to speed up the reaction between two "substances." When they spend time with an employee, they are not fixing or correcting ..."

THE FOURTH KEY: FIND THE RIGHT FIT

Career

Excellence provides levels with alternative, but equally respected, paths to growth.