Recruitment Advisor
VISIT US ATCAPA.ORG

Department: Enrollment and Advising Services

Position: Recruitment Advisor

Organizational Overview

CAPA The Global Education Network is an established leader in the development and administration of quality international education programs. For over 40 years, we have partnered with universities and colleges across the country and around the world, providing a full range of programs and integrated services designed to support all aspects of international education. Our strong worldwide network, professional expertise, and demonstrated success in the field make us the preferred resource for a growing number of US institutions of higher learning for their study abroad needs. CAPA is headquartered in Boston and operates programs in Buenos Aires, Dublin, Florence, London, Shanghai and Sydney.

CAPA The Global Education Network is committed to academic excellence, integrity and innovation in learning abroad. Our mission is to provide meaningful experiences that challenge and inspire students to analyze and explore complex political, cultural and social landscapes within urban environments. Through our commitment to personalized learning, collaborative learning communities and global connections via technology, we prepare students to live and work in a globally interdependent and diverse world.

General Description

The Recruitment Advisor is a sales role and is responsible for recruiting students from CAPA’s leads to apply for CAPA programs worldwide. This position will report to the Director of Enrollment and Advising Services.

Key Responsibilities

  • Recruit students who have expressed interest in attending a CAPA program by making phone calls and sending e-mail messages in congruence with our strategic communication plan.
  • Provide guidance and advice to students on program selection and answer program-specific, country-specific and other questions, such as those regarding credit transfer, scholarships, and financial aid.
  • Meet daily phone call and outreach targets.
  • Meet individual and team student enrollment targets.
  • Provide a high level of customer service support to students by helping them prepare for their time abroad.
  • Maintain student leads in Salesforce/CRM database, tracking all communications through it.
  • Other duties as assigned.

Skills and Experience

Required

  • BA/BS degree or equivalent experience
  • Enthusiastic, outgoing personality with a constant willingness to lend a helping hand
  • Exceptional phone etiquette, verbal and written communication skills
  • Strong customer service, presentationand organizational skills
  • Ability to work independently and in a team environment across departments
  • Demonstrated ability to work with individuals of diverse socioeconomic, cultural, sexual orientation, disability, racial and/or ethnic backgrounds
  • Keen attention to detail
  • Flexibility and adaptability

Preferred

  • Experience working in a study abroad office
  • Prior experience working with university students
  • Driver’s license and comfort driving (some travel may be required during fall recruitment season)

Hours

This is a full-time, entry-level role. Standard hours are 9:00 – 5:30, Monday to Friday. Hours will shift during peak recruitment season.

How to Apply

Join our team! To apply, please email a cover letter and resume to: (include Recruitment Advisor in subject line).

CAPA The Global Education Network is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, ancestry, disability, age, genetic information, or veteran status.