NON GOVERNMENT ORGANISATION (NGO) FARE

REQUEST FORM

Airnorth has a strong commitment in supporting Timor-Leste as a developing nation. We therefore offer support to registered / accredited non-government organisations (NGOs)who carry out legitimate humanitarian activities to assist the Timorese community.

Airnorth’sNGO fares are available for returnDarwin to Dili bookings andprovide a similar level of flexibility to our fully flexible Air Flex fares at a discounted rate. Our NGO fare rates are subject to change without notice.

Please note that NGO Airfares cannot be purchased for children of 11 years of age or under.

All organisations requesting NGO Airfares must fully complete sections 1 and 2 of theNGO Request Form and provide adequate evidence that they are a registered / accreditedNGO.

All NGO fare requests are to be submitted a minimum of five (5) working days prior to departure date via email to .Any requests received less than five (5) working days prior to departure may not have their request processed in time.

NGO Airfares Guidelines:

Successful applicants are selected on their ability to provide adequate evidence that they are a registered / accredited NGO that will be travelling to and from Timor-Leste for the purpose of undertaking humanitarian activities.

When approved, Airnorth will provide NGO fares with an automatic approval for a 10 kilogram excess baggage waiver for each Darwin to Dili airfare. All 10kg excess baggage waivers travel on a standby basis only (no exceptions) and are subject to space availability. Note this baggage waiver is not applicable for the return Dili-Darwin sector.

NGO fares must be booked by contacting Airnorth Reservations on 1800 627 474 (freecall), 08 8920 4001 or . NGO fares are not availablefor bookings through the Airnorth website.

NGO fares can only be booked by the nominated authorised NGO staff member detailed in Section 2 of this form. NGO fares are not to be distributed to any other booking or travel agent/agency. Distribution of Airnorth NGO fares could result in loss of your NGO status.

NGO fares are for NGO business use only and not for NGO staff leisure travel. It is the responsibility of the authorised person to ensure that this conditionis met at all times. A breach of this condition may result in the NGO fare status being forfeited.

Should an approved NGO applicant make a booking on a non-NGO fare (e.g. an internet fare on the Airnorth website, or through a travel agent) then their NGO status will not be applicable to this booking and they will not receive an automatic baggage waiver. Any booking of this nature made by the NGO will require the NGO to complete an Excess Baggage Waiver Request Form for each booking made. This Excess Baggage Waiver Request Form is available on the Airnorth website.

NGO fares have the following terms and conditions attached:

  • Changes are subject to NGO fareavailability and are permitted up to two hours prior to departure.
  • Names are changeable up to 24 hours prior to departure.
  • Waitlists are permitted.
  • No-show tickets are considered travelled on and no refund will be given. Fare will be forfeited.
  • E-tickets will be issued. E-tickets and relevant photo identification must be provided at check-in.
  • All passengers have a confirmed checked baggage allowance of 20kgs.
  • All passengers will automatically be granted a total baggage allowance of 30kgs (inclusive of the 10kg baggage waiver) at the time of booking NGO fares.
  • Any baggage in excess of 20kgs will be carried on a stand-by basis.
  • Any baggage in excess of 30kgs shall be paid for at the applicable rates.
  • All passengers arriving into Dili are required to pay a visa entry fee of USD$30.00.
  • NGO fares are eligible for direct bookings by NGO only and not eligible to be booked by other industry operators or travel agents.

The NGO fare status automatically expires each year on 31 December. It is the responsibility of the NGO to reapply for NGO fare status a minimum of one month prior to the termination date. No NGO fares can be booked without valid NGO fare status held with Airnorth.

Section 1 – NGO Details

NGO name
Company ABN #
Years of organisation establishment
Address
Phone / Alternative number
Website address
Email

Section 2 - NGO Fare Application

IMPORTANT: Official documentation validating NGO status must be submitted with this request. Only requests accompanied with this documentation will be considered. No exceptions will apply.

Sector / Darwin – Dili
Dili – Darwin
Anticipated number of return trips per year
Currently hold NGO accreditation with / example: ACFID, AusAID, etc...
Type of NGO evidence documentation provided / example: NGO business registration/accreditationcertificate
copies to be submitted with this request form
Authorised representative name/s and position/s / of nominated person/s to make NGO bookings
Authorised representative email address / of nominated person/s to make NGO bookings
NGO Manager approval / Name:
Position:
Signature: / Date:

NGO booking notes:

All passenger names must be provided as shown on their passports.

All passengers need to have a passport valid for at least a further six months on the day of his/her departure from Timor-Leste. If the passenger fails to observe this, they will be denied check-in prior to departure from Australia.

For updated information regarding passport and visa requirements, go to the Department of Foreign Affairs and Trade website: or go to

For more information about NGO fares and to obtain current rates please contact the Airnorth Reservations team on Australian Freecall 1800 627 474, +61 [0]8 8920 4001 or via .

For Airnorth use only:

Airnorth Manager approval / Name:
Position:
Signature: / Date: