APEX SCHOOL OF THEOLOGY
1701 ALEXANDER DR
DURHAM, NORTH CAROLINA 27703
(919) 572-1625
Student Complaint Form
Semester: Fall Spring Summer Year: ______
Name:______
Address: ______
______
Telephone: Home (____) ______Other (____) ______
Email ______
Nature of ComplaintGive a brief statement summarizing the basis of the complaint.
Incident Narrative. Please explain (in detail) the events that initiated the need for you to file a formal complaint. If needed, please attach additional sheet of paper to complete narrative.
Form Received by:______
Date:______
ASOT Student Complaints
Any student of Apex School of Theology has the right to voice their issues or concerns with treatment received while an active student of the institution. These concerns/complaints can range from student to staff interaction, student to student interaction, student to professor interaction, grade received for an assignment or even grade received for a course. A student wishing to file a formal complaint must do so in writing via either the ASOT Student Complaint form or a written and signed statement. The complaint filing process is as follows: (ASOT reserves the right to address all student complaints through internal channels listed below barring criminal activity that must be reported to the legal authorities)
-Initial Complaint is turned in to the Director of Student Affairs (can be placed in their staff mail box, through email or given in person)
-The Director of Student Affairs will review the complaint and forward it to the committee chair for consideration and action, within five (5) business days.
-The committee will be convened to decide upon the appropriate action for the matter, within ten (10) days from the chair receiving the complaint from the Director of Student Affairs. The committee will provide a written decision to be shared with the student offering the complaint within three (3) days of their decision.
-If a student is not pleased with the decision of the committee they have the option of appealing to their respective dean within thirty (30) days of the committee’s decision.
-If a student still is not pleased with the decision of their particular dean they may appeal that decision to the President within fourteen (14) days.
-If a student still is not pleased with the decision of the President they have the right to make one final appeal to the Trustees within five (5) days. All decisions made by the trustee board will be considered final with no room for further appeals.