Person Specification
Organisational Support Officer
The post holder will possess the following knowledge, skills and abilities, experience and
personal qualities in order to undertake the role of Organisational Support Officer.
Essential / Desirable / Assessment MethodKnowledge
- Understanding of Third Sector
- Understanding of local Public sector agencies
- Understanding of Third Sector Interfaces
- Understanding of volunteer led local organisations and groups
- Knowledge of governance and management issues affecting volunteer led community groups
- Knowledge of a range of outcome monitoring and evaluation processes
- Understanding of outcomes focused work planning
Skills & Abilities
- Ability to build strong relationships with all types of people.
- Solutions focused and creative problem solving
- Influence and negotiation skills
- Ability to quickly absorb, understandand retain large amounts of information
- Ability to convey complex information to others in a concise and appropriate way.
- Excellent analytical skills
- Ability to apply policy contexts to operational settings
- Event organising and management
- Excellent public speaking skills
- Excellent time management skills; ability to prioritise own workload
- Ability to work effectively as a member of a team and on own initiative
- Good IT Skills, in particular, databases, spreadsheets and Microsoft Office.
- Excellent communication skills
- Excellent report writing skills
- Excellent organisationalskills
- Able to prioritise workload
Essential / Desirable / Assessment Method
Experience
- Experience of working in the Third sector, either in a paid or unpaid capacity
- Experience of effective partnership working within a multi-agency environment.
- Experience maintaining paper and computerised records.
- Experience of providing direct support to community organisations/groups
- Experience of working under pressure in an environment of change
- Experience of community or organisational development
Personal Qualities
- Motivation and initiative
- A team player
- Adaptable and open to change
- A commitment to inclusiveness and equality
- A commitment to volunteering
CTSI/CTSI Central File/HR/OSO Person Specification1.doc