BIC Technology Excellence in Libraries Award (TEiLA) Accreditation Scheme
Application form for library stock suppliers
BIC’s Privacy Policy
Thank you very much in advance for completing this questionnaire for the TEiLA award. The form may take up to an hour and you may need the input of people from other departments. If at any stage, we can help with any clarification please don't hesitate to contact BIC on 0207 2550516.
Section A: First please tell us a bit about the organisation you are applying for:
1. Name of Organisation
2. Type of Organisation
3. Main markets served
.4. Address of Organisation:
5. Your name:
6. Your job title:
7. Contact telephone number:
8. Contact email address:
9. Main services provided by your organisation:
10. Please indicate in the tick box that you agree that BIC may follow-up, with the appropriate contact, any answers given in response to this questionnaire.
11. Please indicate in the tick box provided, that you give permission for BIC to carry out checks to ensure that this application has been completed accurately.
Section B: Now we'd like to know about your systems infrastructure and your service capabilities:
1. EDI
Electronic Data Interchange is the exchange of electronic business messages with trading partners or suppliers. For each EDI message commonly used in libraries please indicate your current level of progress: where:
0= Not at all, 1= Pilot or advanced planning, 2= In development, 3= Developed, live and starting roll-out,
4= 50% Rolled out, 5= Fully rolled out. (Note the final column which is for you to specify usage of an extra EDI message)
1.1 What percentage of your library customers are capable of some form of EDI?
1.2 What are the main issues if any which prevent full roll-out of EDI to your customer base?
1.3 Recent developments in real time APIs and web services have offered libraries and their suppliersimproved methods of exchanging these messages e.g. for ordering. Have you developed or deployed any APIs or web services to enable communication with your library customers? Please describe these messages and their benefits
2. Bibliographic Data Supply
Libraries require one or more sources of accurate and up to date information about books. If you offer this service, please describe your sources of bibliographic records and your supply service to libraries for bibliographic records.
2.1 How information is obtained, received and processed by the Library Stock Supplier:
Sources: (e.g. Publishers, OCLC, Nielsen, BDS etc.) / Data type (e.g. Onix, MARC) / Delivery mechanism (e.g. FTP, email)2.2 How information is made available to Library Customers:
Please give details of your bibliographic data supply service if any. To include methods, frequency, number of customers etc.
Method / Frequency / Percentage? Number of customers2.3 What is your policy with regard to RDA:
2.4 Have you implemented RDA?
3. RFID (Radio Frequency Identification) and Self Service
3.1 Do you supply barcodes for use in self-service (e.g. as part of servicing). If so please give full details:
3.2 Self-service and other functions can be delivered by implementing RFID and related technologies e.g. barcodes. Stock suppliers play a crucial role in programming and applying tags on books supplied to libraries. Please give details of how you provide this service and whether you supply/program the tags etc.
3.2.1 What percentage of your customers are using barcodes, RFID or both.
Total library customers: 100%
Barcodes / RFID only / Both3.3 RFID standards have been developed e.g. the UK Data Model/ ISO 28560/2. What percentage of your RFID Tag programming uses standards:
Total library customers: 100%
ISO 28560/2 / another standard / Not using standards3.4 What changes if any would help your business to be able to streamline your programming of RFID tags
3.5 What percentage of your customers receiving RFID tags on their books have an ISIL?
3.6 Are other identifiers for libraries in use on tags which you programme? If so please give details:
3.7 RFID Privacy and NFC
Are you aware of upcoming EU Privacy Requirements towards libraries which deploy RFID? Do you anticipate these requirements impacting on your service to libraries?
3.8 Are you aware of the ability of smartphone apps (esp Android) to read (and write to) library RFID tags via NFC (Near Field Communications). If you are, what is your policy, if any, regarding this issue?
4. Digital
What is your organisation's involvement with digital and the supply of eBooks and other digital resources? Please describe the service you offer in this area and the percentage of your customers taking digital suppliers
4.2 Do you use the Digital Sales Report to report sales of digital and printed books to your suppliers?
5. Selection
Libraries source books and materials via several different selection methods e.g. Acquisition department in the library, Supplier Selection from a Supplier, Patron Driven Acquisition (PDA) or Evidence Based Acquisition (EBA). What selection service(s) do you offer?How is this provided? What are the benefits for libraries and for your business? Please fill out the sections below. If no supply selection service is offered, please give reasons:
Yes – please fill out the section belowNo – please supply further details
Selection Method
Systems or services in use
Benefits obtained
Selection Method
Systems or services in use
Benefits obtained
Selection Method
Systems or services in use
Benefits obtained
6. Classification
6.1 Libraries can deploy many different classification and categorisation schemes. Please detail all the schemes which you supply data for within a bibliographic data feed or which you apply to spine labels as part of servicing. e.g. Dewey, LoC, UKSLC (previously EFLSH) or bespoke.
Classification Scheme / Where deployed (MARC records, spine labels, fulfilments) / Library or supplier provided, or both6.2 BIC has developed the UK Standard Library Catalogue scheme (UKSLC). Do you receive this data from your bibliographic suppliers, do you apply this standard in house and do you have the capability to supply this standard to your library customers?
6.3 What percentage of your customers currently receive UKSLC data?
7. Servicing
7.1 Please give details of the range of servicing you undertake for your library customers e.g. plastic jacket, spine label, RFID tag etc.
7.2 To what extent would you say that the servicing you supply is standardised (e.g. NAG) or customised? Would you welcome an initiative to further standardise library servicing?
8. Management Information
8.1 Describe any statistics or management information you provide to your library customers?
8.2 Do you share this information with others?
9. Promotional and Supporting Activity
9.1 What part does your organisation play in supporting and encouraging the widespread adoption of beneficial technology and standards in libraries e.g. EDI and RFID?
9.2 Are you a member of BIC?
9.3 Are you an active member of any other library or distribution organisations?
9.4 Has your organisation been involved in BIC's standards work, in e4libraries or other similar activity? If so how?
10. Other
Please use this question to give any extra details to support your e4libraries accreditation application:
Please send your application as an email attachment to BIC at
Book Industry Communication
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