The Dairy Farm Company, Limited

IKEA BUSINESS ACCOUNT APPLICATION FORM

Please complete all section in IKEA BUSINESS account application form

and provide a copy of Business Registration return to IKEA BUSINESS Department;

Tel: 2648-9488 Fax: 2191-2861 email:

Your Business Details

Business Name:

Business Address:

Telephone No.: Email Address:

Facsimile No.: Website Address:

Business Registration No / Date Registered:

Contact Name: Position:

Contact Tel No.: Email Address:

Invoice Address:

(If different from above)

Business Category

Airlines Apparel

Banking & Finance Beauty & Healthcare

Bookshop Caterings

Design & Construction Service Education & Training

Government & Related Organization Hospital

Hotel & Hostel Insurance

Media Property & Real Estate

Retail Tourism / Travel

Telecommunication services Others

Would you like to receive latest information on upcoming IKEA`S promotion via email.

E-mail address:

Data protection for business account holders

IKEA will hold and process your personal data and will not release it outside the IKEA group. From time to time we may wish to contact you with more information and offers from IKEA.

General Sales Conditions –IKEA BUSINESS Account

Introduction

The IKEA Business Account is only available to businesses ( that is companies which are registered as companies, companies based overseas which have a registered office in HK , partnerships , sole traders and government bodies and agencies ) ( “ Business “ ) who wish to purchase IKEA goods for their business.

1.1  Ordering at IKEA ( IBS )

·  A customer can place an order remotely by fax at 2191 2861 or e-mail at

·  For further information of ordering you can contact us on 2648 9488

·  All orders are subject to availability of goods and acceptance of the orders by IKEA

1.2  Payment Conditions

·  IKEA will submit an invoice to you for all purchase made through an IKEA Business Account for every purchase

·  Payment in advance is required on or before each delivery unless IKEA have agreed to provide credit terms

·  You are not entitled to withhold wholly or in part on the grounds of a complaint or product return

1.3  IKEA’s Liability

·  Except as expressly set out in writing IKEA accepts no liability whatsoever to you for any direct , indirect , special , consequential losses , suffered or incurred by you ( whether arising in contract , tort or otherwise ) Nothing in this paragraph 1.3 excludes IKEA`s liability for death or personal injury caused by its negligence .

1.4  After Sales Support

·  For any query regarding the status of an order, delivery, account or any other queries regarding the IKEA Business Services, the customer can contact us on 2648 9488.

1.5  Cancellation Policy

·  Any cancellation of purchase orders must be notified to IKEA within 24 hours, after this time, a handling fee of $500 will be charged to cover our administration costs on all orders that are cancelled. Please note the special orders cannot be cancelled at any time. This guarantee is in addition to and does not affect your statutory rights.

1.6  General

·  We will send any information relating to the account and any written notice or demand to the Business’s last-know address. We will always treat the notice of demand as having been received at the relevant address.

·  If the business changes name , address or other contact details , you must notify us immediately

·  We can delay enforcing our right under this agreement without losing them.

·  If we cannot enforce any term or condition of this agreement, it will not affect any of the other terms or conditions in this agreement.

·  We may change these terms and conditions at any time by giving you notice in writing

1.7  Returns Policy

·  Return unused and unpacked items within 30 days, with your paid invoice, for a full refund. ( transportation fee will be charged )

·  Please note: this policy does not apply to mattresses ( unless unused and unpacked ) , cut fabric or goods ordered to your specifications ( such as custom-made worktops or sofas ) . This guarantee is in addition to your statutory rights and does not affect your ability to return products that are defective or do not correspond to their description.

The Dairy Farm Company, Limited

7/F, Tower 1, Grand Central Plaza Tel +852 2648 9488

138 Sha Tin Rural Committee Road Fax +852 2191 2861
Shatin N.T. Hong Kong www.IKEA.com.hk A member of the Dairy Farm International Group

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