STUDY ON THE ECONOMIC IMPACT ON THE USAGE OF STANDARDS FOR ELECTRICAL & ELECTRONIC, FOOD & BEVERAGE AND AGRICULTURE SECTORS

PURPOSE OF THIS SURVEY: / The purpose of this survey is to evaluate the economic impact on the usage of standards for the electrical & electronic, food beverage and agriculture sectors.
IMPORTANT NOTICE: / Your organisation has been carefully considered and selected to represent your industry/sector for this study. Your COMPLETE RESPONSE is vital, as it will form the basis for national policy development. Please COMPLETE AND PROMPTLY RETURN this survey to us. Every complete survey is critical to this study.
CONFIDENTIALITY OF INFORMATION SUPPLIED: / The information you provide will be held in the STRICTEST CONFIDENCE. We will not publish, release nor disclose any information from the survey that may be identifiable with the respondent.

Please fax or email completed questionnaire by 15September 2015

Fax: 03-5510 8830 or email to or

For any enquiries, please contact:03-5544 6331 (Anuja) or 03-5544 6314 (Siti Hadijah)

Organisation Name & Address: (Attach your business card here) / Authorised representative of the organisation:
Designation :
Tel. No.:
Fax No.:
Email:
THANK YOU FOR YOUR CO-OPERATION

NOTE. A small token of appreciation will be given for each completed and returned survey form.

SECTION A: ORGANISATION PROFILE

Please tick [√] in the appropriate column:

A1. Main type/main function of organisation

  1. Government agency (Regulatory) 4. Industrial development agency

  1. Government agency (Non- Regulatory) 5. Others, please specify

  1. Research/Training & Education/ Consultancy ……………………………..

A2. Total number of employees in your organisation:

  1. 100 and Below
/ / 3. Between 251 – 500
  1. Between 101 – 250
/ 4. More than 500

SECTION B:STANDARDS AND INNOVATION

QUESTION B1 IS FOR REGULATORY AGENCIES ONLY

B1. Does the act/regulation/administrative circular/policy issued by your organisation refer to standard(s)?

  1. Yes
/
  1. No

If yes, please specify the standard(s)…………………………………………………………

(Please attach additional sheets separately if necessary)

B2.Does your organisation participate in standardisation activities?

  1. Yes, at national level
/ 3. Yes, at national and international levels
  1. Yes, at international level 4. No, we do not participate in standardisation activities

B3.What are the types of standards used by your organisation? (You may tick [√] more than one)

  1. International Standards 4. Industry/Association/Company Standards

(e.g. ISO, IEC, CODEX, ASTM International)

  1. Regional Standards (e.g. EN) 5. We do not use standards in our organisation
  1. National Standards (e.g. MS, BS, AS, JIS)

If you do not use standards, please proceed to B5.

B4.Please list down standards used in your organisation which have impacted your organisation most (in decreasing order of importance):

Standards used
(No. and title) / Purpose (Please tick [√] applicable column)
Testing/ Certification / Research & Development / Provision of service / Customer/ regulatory requirement / Procurement / Production / Period of usage (years)
< 5 / 5-10 / > 10
1.
2.
3.
4.
5.

(Please attach additional sheets separately if necessary)

B5. Please indicate support given to industry to promote standardisation by your organisation, if any. (You may tick[√]more than one)

  1. Participation in standardisation activity
/ / 4. Procurement
  1. Implementation of standards in regulation
/ 5. Others, please specify
………………………………………..
  1. Provision of grant/incentive

B6.Do you think standards contribute to innovation within your organisation?

  1. Not at all
/
  1. Moderately

  1. A little
/ / 4. To a large extent

B7. Please list down any innovation/patent in your organisation in which you feel standards have played a part

No. / Patent (Title) / Year / Registered Office
Local / Overseas
1.
2.

(Please attach additional sheets separately if necessary)

B8.Please state the research and development activities undertaken by your organisation for the past 3 years, if any:

R&D Activities / Number / Percentage
1. No. of new products
2. No. of technology transfer
3. No. of technology acquired
4. Percentage of R&D spending of total sales / %

B9.Please state any innovation award received (in the past 10 years)

Type of Award / Year / Awarded by

(Please attach additional sheets separately if necessary)

SECTION C: IMPACT ON THE APPLICATION OF STANDARDS

C1. To what extent have standards impacted your organisation’s Productivity in terms of the following:

Very Significant / Significant / Neutral / Insignificant / Very Insignificant
  1. Lower maintenance cost
/ 5 / 4 / 3 / 2 / 1
  1. Optimise the use of materials
/ 5 / 4 / 3 / 2 / 1
  1. Increased efficiency through automation/IT system
/ 5 / 4 / 3 / 2 / 1
  1. Increased employees’ productivity
/ 5 / 4 / 3 / 2 / 1
  1. Efficient utilisation of office machinery and equipment
/ 5 / 4 / 3 / 2 / 1
  1. Reduced waiting and delivery time
/ 5 / 4 / 3 / 2 / 1
  1. Improved employees’ satisfaction
/ 5 / 4 / 3 / 2 / 1
  1. Reduced loss and injury
/ 5 / 4 / 3 / 2 / 1

C2. To what extent have standards impacted your organisation’s Quality in terms of the following:

Very Significant / Significant / Neutral / Insignificant / Very Insignificant
1. More quality improvement initiatives / 5 / 4 / 3 / 2 / 1
2. High creativity and innovation / 5 / 4 / 3 / 2 / 1
3. Fewer customer complaints / 5 / 4 / 3 / 2 / 1
4. More recognition and award received / 5 / 4 / 3 / 2 / 1
5. Improve image and brand / 5 / 4 / 3 / 2 / 1

C3. To what extent have standards contributed to these Business environment factors:

Very Significant / Significant / Neutral / Insignificant / Very Insignificant
1. Pre-requisite requirements to suppliers in order to improve quality / 5 / 4 / 3 / 2 / 1
2. Enables reduction in contract preparation cost / 5 / 4 / 3 / 2 / 1
3. Enables improved communication with internal or external parties / 5 / 4 / 3 / 2 / 1
4. Promotes collaboration with stakeholders / 5 / 4 / 3 / 2 / 1
5. Facilitates cooperation with research institutes / 5 / 4 / 3 / 2 / 1

C4. To what extent have standards contributed to these Risk prevention factors:

Very Significant / Significant / Neutral / Insignificant / Very Insignificant
1. Facilitates compliance with regulations / 5 / 4 / 3 / 2 / 1
2. Allows greater control over security and safety-related problems / 5 / 4 / 3 / 2 / 1
3. Allows greater control over environmental problems / 5 / 4 / 3 / 2 / 1
4. Leads to an improved determination of responsibilities (e.g. appointment of a safety officer) / 5 / 4 / 3 / 2 / 1

C5. To what extent have standards impacted the Society, in relation to your products/services?

Very Significant / Significant / Neutral / Insignificant / Very Insignificant
1. Enhanced consumer confidence / 5 / 4 / 3 / 2 / 1
2. Safety and protection of consumers / 5 / 4 / 3 / 2 / 1
3. Higher standard of living / 5 / 4 / 3 / 2 / 1
4. Value for money / 5 / 4 / 3 / 2 / 1

C6. Do standards support your role and function in ensuring the safety and protection of customer?

  1. Not at all
/ 3. Moderately

2. A little 4. To a large extent

SECTION D: COMMENTS/ SUGGESTIONS

D1.Please elaborate on issues faced by your organisation in the enforcement/application of standards, if any.

D2.Please provide suggestions on how to encourage the usage of standards to give positive impact to industries in the country.

1