Student Self-Service Tutorial: Request for Counselor Action

/ Student Self-Service Tutorial: Request for Counselor Action

Last Revised:01/20/10

Final01/20/10

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Document Title:Student Self-Service Tutorial: Request for Counselor Action

Author:Common Management System

File Reference:fileReqCounActions.doc

Revision History

Revision Date / Revised By / Summary of Revisions / Section(s) Revised
01/20/10 / CMS / Whole Document / All

Review / Approval History

Review Date / Reviewed By / Action (Reviewed, Recommended or Approved)
January 20,2010 / Tiffany Chang / Reviewed, Updated and Approved

Table of ContentsPage

1.0 Logging in:

2.0 Navigating to Student Center Self-Service website:

3.0 Navigating to the Student’s Select Aid Year to View web pages:

4.0 Inside the Finances Section:

5.0 Navigating to the Student’s Select Aid Year to View Page information:

6.0Request Counselor Action:

7.0 Canceling Counselor Action:

8.0 Viewing a Prior Request:

Last Revised: 01/20/10Page1

Student Self-Service Tutorial: Request for Counselor Action

1.0 Logging in:

To login to My Coyote Self-Service web site:

  1. Type your My Coyote Id in the My Coyote ID text box
  2. Type your Password in the Password text box
  3. Select the sign in button

Login My Coyote Pic 1

2.0 Navigating to Student Center Self-Service website:

To navigate to the My Coyote Student Center Self-Service web site select the Student Center link after logging in to MyCoyote.

Student Self-Service Link Pic 1

3.0 Navigating to the Student’s Select Aid Year to View web pages:

Inside the Student Center web site there are three sections:

  1. Academics section
  2. Personal Information section
  3. Finances Section

Student Self-Service Web Site 1

4.0 Inside the Finances Section:

The Finances section provides links to view account summary information, financial aid information by aid year or award period, and a link to accept, decline or reduce awards.

Student Self-Service Web Site 2

5.0 Navigating to the Student’s Select Aid Year to View Page information:

Select the Accept/Decline Awardslink.

Student Self-Service Web Site 3

By default the Student Select Aid Year to View Page appears

Financial Aid- Select Aid Year to View 1

6.0Request Counselor Action:

Select Aid Year to View page appears. Select the Aid Year link to request for counselor actions.

Financial Aid- Select Aid Year to View 2

MyCoyote Financial Aid - Award Package page appears

Financial Aid-Award Package page 1

Select the Request Counselor Action link to request for counselor actions.

Financial Aid-Award Package page 2

MyCoyote Financial Aid - Request Counselor Action page appears.

Request Counselor Action page 1

A)Select a request type from the drop down list.

Request Counselor Action page 2

B)Enter the request details in the Enter request details text box.

Request Counselor Action page 3

C)Select the SAVE button to save the requests.

Request Counselor Action page 4

D)Select the OK button on the Request Counselor Action Save Confirmation page.

Request Counselor Action Save page 1

7.0 Canceling Counselor Action:

Select the cancel request button to cancel the existing request.

Request Counselor Action page 5

A)Enter the comments in the Add comments text box.

Request Counselor Action page 6

B)Select the SAVE button to save the changes.

Request Counselor Action page 7

C)Select the OK button on the Request Counselor Action Save Confirmation page.

Request Counselor Action Save page 2

8.0 Viewing a Prior Request:

Select the View Prior Requests button.

Request Counselor Action page 8

Select the right arrow button to view other requests.

Request Counselor Action page 9

Select the Return to Current Request link to return to the current request.

Request Counselor Action page 10

Select a desired section from the drop down list to access different sections.

Request Counselor Action page 11

Last Revised: 01/20/10Page1of 17