RATE Quote Top Down Or RATE of the DAY

HSN’s REVENUE CSI

GREETING with Rewards Program
Have you stayed with us before? Yes No
Visiting on business or leisure? B L
May I ask your LAST name?
Date(s) needed. #PPL____ S/N____

Three Amenities

Business:
Continental Breakfast
Free High Speed-Wireless Internet
Free Local Calls / Leisure:
Continental Breakfast
Outdoor Pool
Free Cable
Free Local Calls

RATE Quote Top Down or “RATE OF THE DAY”

May I reserve this room for you?
Mr./Ms.______, we do frequently fill on those particular nights of the week. May I suggest we make a reservation for you, then if you need to, you can always call and cancel as late as 6:00pm the day of arrival. So, may I SECURE a room for you at this CURRENT PRICE?
Repeat: Arr Dept Rate Room Type Conf #
Close: Use Caller’s Name in the last sentence.
Sales Agent Initials:_____Booked___Not Booked____ /

HSN’s REVENUE CSI

GREETING with Rewards Program
Have you stayed with us before? Yes No
Visiting on business or leisure? B L
May I ask your LAST name?
Date(s) needed. #PPL____ S/N____

Three Amenities

Business:
Continental Breakfast
Free High Speed-Wireless Internet
Free Local Calls / Leisure:
Continental Breakfast
Outdoor Pool
Free Cable
Free Local Calls