Bassam AL Halabi

Age:34

Nationality:Lebanese Brazilian

Email:

Mobile: +974–33303369 / 30350359

West Bay, Doha,Qatar

OBJECTIVE

Seeking a challenging management position where I can utilize my twelve years of experience to improve the company's sales performance while increasing revenue.

PERSONAL

  • A Natural leader. Experienced at leading a team of more than 60 salesmen and supervisors.
  • Excellent Management and training skills.
  • Customer service focused and standards driven.
  • Flexible, dedicated, and able to work under pressure.
  • Proven skills in strategic planning, advertising, promotions, publicity and budgeting.
  • Has the ability to use independent judgment, manage and impact confidential information.
  • Strong Analytical, Negotiation & Cost Analysis Skills.

EXPERIENCE

The East India Company “Fine Foods: Tea, Coffee.” December 2013 – Present

+ Store & Sales Manager

My role is to run the store successfully. Work on the shop floor, Stayin constant contact with customers and staff. Ensure staff gives great customer service as well as dealing with the financial side of the store and people management.

  • Manages retail sales programs, including alignment of supply & demand.
  • Reviews P&L’s and makes proactive decisions to maximize Sales.
  • Promotes safety, development, training, and evaluation of all Retail Sales team members on a continuous basis.
  • Follows safety and security guidelines to create and maintain the safest environment possible for partners and customers.
  • Organizes work throughout the store to deliver efficient, speedy customer service and profitable operation.

Carrefour Hypermarkets’ & Express, January 2007– November 2013

+ Deputy Store Manager(Department Head FMCG, & Non-Foods)

- Carrefour Market Lagoona,November 2012 –November 2013

- Carrefour Market Dar Al Salam, December 2011 – October 2012

Provides guidance and direction to the store team in the areas of guest satisfaction, team/associate development, merchandising, inventory, cash control, human resources, safety, loss prevention and expense control, so that the store will operate effectively and profitably.

  • Manage more than 60 Employee’s, 6 Supervisors.
  • Ensures to have a suitable variety of items in terms of quality & price range.
  • Respect the presentation and the layout of the products.
  • Controls stock carefully, adjust accordingly by monitoring purchase order & sales.
  • Coaches and develops store supervisors, and staff members.
  • Holds staff meetings, daily meetings and "all attend" meetings with associates following the communication SOP.
  • Energizes and encourages selling skills and guest delight. Develops these skills through coaching, following-up and interacting with guests on the floor.
  • Manages the financial performance of the business unit including sales, profitability and key metrics through proper and ethical in-store operations.
  • Achieving the financial goal of the department in terms of turnover & margin.
  • Clearly communicates Company vision, goals and strategies.

+ Section Manager in DPH (Detergents, Perfume, Hygiene & Cigarettes)

MAF Carrefour Hypermarkets Qatar, March 2010 – November 2011.

  • Manage 2 supervisors, 10 Stockers, & over 30 Merchandisers.
  • Achieves and exceeds the financial goal of the section in terms of turnover and margin.
  • Controls the assortment, quality, & prices of the products.
  • Promotes and implements the group strategy towards Customer Satisfaction.
  • Guarantees the team’s professional image through continuous training and follow up.
  • Controls and minimizes the waste.
  • Makes sure of effective implementation of the products safety and quality management system.

+ Section Manager in Home Appliance

MAF Carrefour Hypermarkets Qatar, January 2007 – February 2010.

  • Performs inventory control, ordering, and purchasing. Liaises with suppliers to check on the progress of existing orders and ensures all deliveries are accurate and on time.
  • Manages daily operations, schedule staff assignments, supervise, monitor and evaluate staff performance.
  • Directs the actual distribution or movement of a product or service to the customer.
  • Checks quantities of goods on display and in stock; Records sales and order information and send copies to the sales office.
  • Reviews own sales performance, gaining a clear understanding of customers' businesses and requirements.
  • Keeps abreast of what competitors are doing.

BHV, Lebanon, December 2003 - December 2006

+ Assistant Sales Manager (TV- Hi-Fi- and Computers),March 2005 - December 2006

  • Assists the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
  • Assists the Sales Manager in providing a professional and excellent level of customer service with existing and new customers
  • Communicates all employee relations issues, concerns, and incidents to Sales Manager.

+ Salesman in TV- Hi-Fi- Photo, December 2003 - February 2005

  • Completes efficiently and effectively all assigned duties.
  • Offers a number of services to customers who frequent the store.
  • Assists customers in finding a specific product and offers recommendations.

EDUCATION

  • Arab Open University, Bachelor in Information Technology and Computing

June 2005 - December 2006 (NotGraduated)

  • Al Raed High School

Graduated March 2003

SKILLS

  • ExcellentCommunication Skills: Fluent in Arabic and English.
  • IT Skills (Microsoft Office, Word, Outlook, Excel, Access, PowerPoint, Internet.)
  • Hobbies: Swimming, Basketball.