Yeah was ridiculous windows shaking the lot! X
--- Original Message ---
From: "Bateman, Jodie (Insurance Business Change)" <>
Sent: 6 January 2014 13:58
To: "David Howells" <>
Subject: RE: FW: Apartment Info

What bad rain? Its fine here! x

From: David Howells [mailto:
Sent: 06 January 2014 13:41
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: FW: Apartment Info

Yes ok dear. The weather here is unbelievable. Hope the trains home are ok!! Xx
--- Original Message ---
From: "Bateman, Jodie (Insurance Business Change)" <>
Sent: 6 January 2014 12:43
To: "David Howells" <>
Subject: RE: FW: Apartment Info

I know

I’m ok, just had a healthy soup and ruined it with a bread roll haha

You ok? x

From: David Howells [mailto:
Sent: 06 January 2014 12:42
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: FW: Apartment Info

Yes suppose you have to *groan* to tick the boxes. Just tell him who we have been with.
Sigh. You ok?
--- Original Message ---
From: "Bateman, Jodie (Insurance Business Change)" <>
Sent: 6 January 2014 12:34
To: "David Howells" <>
Subject: FW: Apartment Info

Really…..Greg again!!!! Ill email him and see what he says?

From: Franklin, Louise [mailto:
Sent: 06 January 2014 11:55
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: Apartment Info

Hi Jodie

Happy New Year.

Sorry to hear your news. Are you saying that Greg can’t place your mortgage either?

Kind Regards

Louise

From: Bateman, Jodie (Insurance Business Change) [mailto:
Sent: 03 January 2014 16:48
To: Franklin, Louise
Subject: FW: Apartment Info

Hi Louise

Hope you had a lovely xmas and Happy New Year

Sadly, after speaking to the solicitor, Lloyds also cannot lend (see below email – I thought we had a winner!)

It seems that no banks can offer the mortgage under the circumstances (with many saying this has been the case for some years)

Could we meet up to discuss options?

We just obviously aren’t happy to walk away empty handed after paying in for such a long time towards a scheme that actually doesn’t seem possible……not a great start to our new year

Thanks, Jodie

From: Williams, Sara (Mortgages)
Sent: 03 January 2014 16:36
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: Apartment Info

Hi Jodie,

I also hope you had a wonderful Christmas and New Year – it goes too quickly unfortunately!

As you know, I spoke to your solicitor who clarified how the deposit would be arranged and what his legal responsibilities would be when declaring the source of the deposit to us at Lloyds.

I then relayed this information and detail to our Policy Department to gain their agreement, as I did not want this to cause a problem later on in the process after a valuation and the purchase had been agreed.

Unfortunately, their response was not what we wanted and they answered as follows…..

“The minimum deposit of 10% must be the customer's personal deposit. This must be paidas well as any additional deposit paid by the builder.

Cash incentives (from the Builder) greater than 5% of the property value will only be acceptable where the customer is contributingmore than the minimum personal deposit and the above requirements are met.”

They said they have had similar enquires before whereby the developer/landlord had been up front in the documentation stating that some of the rent would be paid back should they buy and as such could consider this to be a way of building up ‘savings’.

However Policy treats this as an incentive, and not the customer’s own money unfortunately and the criteria is that they need a minimum of 10% personal deposit from you, the customer.

This means that in your case, the £19,900 would have to come from you and the additional amount from the builder would either need to be limited to 5% (£9,950) or if you wanted to use all of the £14,400, you would have to increase your deposit to be higher than 10%. I obviously understand that this is quite a big jump in deposit from what you have already saved.

I am really sorry that it took so long to get this definitive answer from the policy department but your scenario, although they seem to have come across it before, is not a common scenario as it is not a scheme widely offered by Builders. I know you must be disappointed but at least now you may have time to find another lender that can help you in time to meet the deadline you have to buy the property??

If you need to ask any questions then please send me a message and I’ll gladly help as much as I can.

Kind regards

Sara

Sara Williams |Mortgage & Protection Advisor|Cardiff|Wales & Borders
Lloyds Bank, 31 Queen Street, Cardiff, CF10 2AG (TNT 32)

Office: 0845 3000000| Mobile: 07557 009361 | Fax: 02920 395700

Email:

From: Bateman, Jodie (Insurance Business Change)
Sent: 02 January 2014 09:35
To: Williams, Sara (Mortgages)
Subject: RE: Apartment Info

Hi Sara

Hope you had a lovely Christmas and New Year

Thank you for taking the time to speak to the solicitor – fingers crossed all is well to proceed!

Thanks, Jodie

From: Williams, Sara (Mortgages)
Sent: 20 December 2013 13:03
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: Apartment Info

Hi Jodie,

Just to keep you informed, I have spoken to your solicitor directly in order to get further clarity around how the purchase transaction will take place and how the rebate from your developer will be classed in the transaction.

He was a great help and I now have all the information I need to get a final answer from the Legal Team. I have e-mailed them today and asked them to confirm in writing that we can proceed in the new year.

I don’t expect to hear from anyone this side of Christmas but will be in touch as soon as I do hear from them.

Kind regards and have an amazing Christmas,

Sara

Sara Williams |Mortgage & Protection Advisor|Cardiff|Wales & Borders
Lloyds Bank, 31 Queen Street, Cardiff, CF10 2AG (TNT 32)

Office: 0845 3000000| Mobile: 07557 009361 | Fax: 02920 395700

Email:

From: Bateman, Jodie (Insurance Business Change)
Sent: 17 December 2013 14:11
To: Williams, Sara (Mortgages)
Subject: RE: Apartment Info

Hi Sara

Thanks for this – yes Land Securities is the landlord/developer.

Out of the 10% deposit (£19,900) - £14,400 will come from land securities, but this is money we have saved etc as part of the scheme. The remaining £5,500 will come from us

Thanks, Jodie

From: Williams, Sara (Mortgages)
Sent: 17 December 2013 13:54
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: Apartment Info

Hi Jodie,

Is “Land Securities” your landlord at the moment? And will the whole of the 10% be coming from them or is some of the deposit your saved deposit?

Just clarifying again with head office that this is ok… We did call them on the day you came in but best to check all the details again I think to be safe now that the solicitor has clarified how the transaction will be processed.

Sara

Sara Williams |Mortgage & Protection Advisor|Cardiff|Wales & Borders
Lloyds TSB, 31 Queen Street, Cardiff, CF10 2AG (TNT 32)

Office: 0845 3000000| Mobile: 07557 009361 | Fax: 02920 395700

Email:

From: Bateman, Jodie (Insurance Business Change)
Sent: 17 December 2013 10:24
To: Williams, Sara (Mortgages)
Subject: FW: Apartment Info

Hi Sara

Hope you are well? 

Please see below – we checked this was ok didn’t we?

Thanks, Jodie

From: edwardsc [mailto:
Sent: 17 December 2013 09:28
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: Apartment Info

Thank you Jodie,

I attach a revised fee sheet for you.

The rebate of rent will be dealt with by way of an allowance at completion. We will receive a statement from Hayes Solicitors prior to completion which will show the amount required to complete the purchase. less the rebate.

As I understand it, mortgage lenders normally treat monies coming from the seller as an incentive and don't generally like those sorts of arrangements. If Lloyds are willing to lend on the purchase I will need to confirm the arrangement and the amount of the rebate to them in writing as they are unlikely to refer to this in the mortgage offer.

Kind regards

Chris Edwards

Loosemores Solicitors

Direct Dial: 02920 803113

Fax: 02920 803100

From: Bateman, Jodie (Insurance Business Change) [mailto:
Sent: 16 December 2013 14:45
To: edwardsc
Subject: RE: Apartment Info

Hi Chris

Thank you for info – purchase price is £199,000.

I’ll be in touch once we have arranged the valuation with the mortgage providers

Our deposit has been the main concern with us getting a mortgage, as many lenders weren’t happy that the deposit came from the developer.

The mortgage advisor at Lloyds called their underwriters who agreed the deposit wasn’t an issue because it was the solicitor then who deals with where the deposit is from. Ours will be £14,400 from Land Securities (paid to you by the Hayes solicitors) and £5,500 from us paid to you separately.

Is this what you were expecting with this scheme through the hayes?

Thanks, Jodie

From: edwardsc [mailto:
Sent: 16 December 2013 14:30
To: Bateman, Jodie (Insurance Business Change)
Subject: RE: Apartment Info

Hello Jodie,

Thank you for your email. I would be delighted to act for you and attach information and general costs for you. Let me know the purchase price and I can confirm the precise costs.

You can wait until you have your mortgage approved before instructing me, if you wish. When you are ready I will need ID and monies on account from you as per the attached information sheets.

If you have any questions please feel free to contact me.

Kind regards

Chris Edwards

Loosemores Solicitors

Direct Dial: 02920 803113

Fax: 02920 803100

From: Bateman, Jodie (Insurance Business Change) [mailto:
Sent: 13 December 2013 15:41
To: edwardsc
Subject: RE: Apartment Info

Hi Chris

Hope you are well?

We have been passed your name by Louise (see below email) as we are looking to purchase our apartment at the Hayes through their scheme, which I believe you are familiar with?

Unsure at which point we are required to instruct solicitors? We have an agreed mortgage with Lloyds Banking Group, and need to arrange for a valuation – that’s as far as we have got

Thanks, Jodie

From: Franklin, Louise [mailto:
Sent: 13 December 2013 15:26
To: Bateman, Jodie (Insurance Business Change)
Cc: 'edwardsc'
Subject: RE: Apartment Info

Hi Jodie

The Annual Ground Rent is £200

Service charge £1805.90 plus car park service charge £194.14. Totalling £2000.04pa

Chris Edwards

Loosemores Solicitors

Alliance House

High St

Cardiff

01633 803113

Anything else let me know.

Kind Regards

Louise

From: Bateman, Jodie (Insurance Business Change) [mailto:
Sent: 13 December 2013 15:04
To: Franklin, Louise
Subject: Apartment Info

Hi Louise

I already have some info from you previously re lease years etc, but please could you confirm the Annual Ground Rent and Annual service Charge – as mortgage providers require this.

Also, do you have the solicitors details? I know you gave it to me before, but I cant seem to find it (the ones who are familiar with this scheme)

Thanks

Jodie Bateman

Business PMO

Insurance Business Change |Lloyds Banking Group

DDI 01633 468915 | Internal 72613915

Tredegar Park - Newport

E-mail classification: INTERNAL & CONFIDENTIAL

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Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone 0207626 1500
Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Telephone: 08457 21 31 41
Cheltenham & Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 3RL. Registered in England and Wales 2299428. Telephone: 0845 603 1637
Lloyds Bank plc, Bank of Scotland plc are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
Cheltenham & Gloucester plc is authorised and regulated by the Financial Conduct Authority.
Halifax is a division of Bank of Scotland plc. Cheltenham & Gloucester Savings is a division of Lloyds Bank plc.
HBOS plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC218813.
Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225 4555
This e-mail (including any attachments) is private and confidential and may contain privileged material. If you have received this e-mail in error, please notify the sender and delete it (including any attachments) immediately. You must not copy, distribute, disclose or use any of the information in it or any attachments.
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Tel +44 (0)207 413 9000

Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone 0207626 1500
Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Telephone: 08457 21 31 41
Cheltenham & Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 3RL. Registered in England and Wales 2299428. Telephone: 0845 603 1637
Lloyds Bank plc, Bank of Scotland plc are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
Cheltenham & Gloucester plc is authorised and regulated by the Financial Conduct Authority.
Halifax is a division of Bank of Scotland plc. Cheltenham & Gloucester Savings is a division of Lloyds Bank plc.
HBOS plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC218813.
Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225 4555
This e-mail (including any attachments) is private and confidential and may contain privileged material. If you have received this e-mail in error, please notify the sender and delete it (including any attachments) immediately. You must not copy, distribute, disclose or use any of the information in it or any attachments.
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Please note our office will close on Tuesday 24 December 2013 at 12:00 noon and re-open on Thursday 2 January 2014 at 08:30 am.
LOOSEMORES
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Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone 0207626 1500
Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Telephone: 08457 21 31 41
Cheltenham & Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 3RL. Registered in England and Wales 2299428. Telephone: 0845 603 1637
Lloyds Bank plc, Bank of Scotland plc are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
Cheltenham & Gloucester plc is authorised and regulated by the Financial Conduct Authority.
Halifax is a division of Bank of Scotland plc. Cheltenham & Gloucester Savings is a division of Lloyds Bank plc.
HBOS plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC218813.
Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225 4555
This e-mail (including any attachments) is private and confidential and may contain privileged material. If you have received this e-mail in error, please notify the sender and delete it (including any attachments) immediately. You must not copy, distribute, disclose or use any of the information in it or any attachments.
Telephone calls may be monitored or recorded.

Please note our office will close on Tuesday 24 December 2013 at 12:00 noon and re-open on Thursday 2 January 2014 at 08:30 am.
LOOSEMORES
Solicitors
Alliance House, 18/19 High Street, Cardiff, CF10 1PT
DX 33008 Cardiff-1 Switchboard: 02920 224433
SERVICE OF DOCUMENTS BY EMAIL WILL NOT BE ACCEPTED
Authorised and regulated by the Solicitors Regulation Authority, registration no. 61408

This email and any attachment is confidential and intended solely for the use of the individual or organization to which they are addressed. They may contain legally privileged information. If you are not the intended recipient please notify us on (+44) (0) 2920 224433 and delete all copies of this message from your email system. Neither Loosemores nor the sender accepts any responsibility for viruses and it is your responsibility to check this email and any attachments for the presence of viruses. Except when sent in the usual course of business, views expressed in this email are those of the sender and not of Loosemores. All electronic communications sent to Loosemores are recorded and may be monitored.

Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone 0207626 1500
Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Telephone: 08457 21 31 41
Cheltenham & Gloucester plc. Registered Office: Barnett Way, Gloucester GL4 3RL. Registered in England and Wales 2299428. Telephone: 0845 603 1637
Lloyds Bank plc, Bank of Scotland plc are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
Cheltenham & Gloucester plc is authorised and regulated by the Financial Conduct Authority.
Halifax is a division of Bank of Scotland plc. Cheltenham & Gloucester Savings is a division of Lloyds Bank plc.
HBOS plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC218813.
Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225 4555
This e-mail (including any attachments) is private and confidential and may contain privileged material. If you have received this e-mail in error, please notify the sender and delete it (including any attachments) immediately. You must not copy, distribute, disclose or use any of the information in it or any attachments.
Telephone calls may be monitored or recorded.