MGT 364 - Fall 2004 Study Guide
Chapters 10, 11, 12, 14, 15, & 16 Exam 3
Chapter 10 (10 - 11 questions)
1. Explain the job design characteristics of “autonomy” and “feedback?”
2. Know the difference between job enlargement, job enrichment, and job rotation.
3. When you are involved in job planning and control, you are describing______?
4. When an employee moves from one machine to another, this is an example of?
5. Understand the uses or application of the various “method analysis tools” (flow diagram,operations chart, etc).
6. When you analyze body movement at a workstation, you should use what tool?
7. What is the object of method analysis?
8. Know the objective of human resource strategy (it is not to simply match employment levelswith demand).
9. What does the term “skill variety” mean?
10. Define a “Labor Standard.”
11. Which method does not provide reliable time standards?
12. What is the purpose of flow diagrams?
13. What is a therblig?
14. What are some common predetermined time standards?
15. Explain work sampling.
16. What are the advantages of predetermined time standards?
Chapter 11 (7 – 8 questions)
1. Describe outsourcing.
2. What is Purchasing’s impact on the quality and services sold?
3. What is the value or relationship between money saved in purchasing versus dollars earnedin sales?
4. Why is the role of purchasing diminishing?
5. What is meant by the “Bullwhip” effect?
6. What are the advantages and disadvantages of having a “few suppliers?”
7. Explain the concept of postponement: as it relates to Hewlet-Packard’s approach and whatis its advantage?
8. Who has gained and who has suffered because of the emphasis on JIT?
9. Describe the purchasing strategies (i.e. long-term relations with few suppliers, etc.)?
10. Explain why you would choose to “buy” or “make” a product.
11. Explain the opportunities for supply chain management (i.e. postponement, channel
assembly, drop shipment, etc.)?
12. What is the advantage and disadvantage of a virtual company?
Chapter 12 (6 – 8 questions; 4 – 5 problems)
1. Must calculate several EOQ’s and ROP’s.
2. What are the reasons to hold inventory?
3. An ABC analysis is based in what principle?
4. What is meant by “annual dollar volume?”
5. What is the purpose of inventory?
6. What are ROP, EOQ and Safety Stock?
7. What is the purpose of most inventory models, like the EOQ?
8. What is the affect of increasing the D, S, and H of an EOQ by 50%? What happens to your EOQ as your ordering cost drops from $100.00 per order to $10.00?
9. What is the purpose of safety stock?
10. What is the purpose of an EOQ or EOQ with quantity discounts?
Chapter 14
1. What is the difference between independent and dependent demand?
2. What kind of demand has a clearly identifiable parent?
3. A Master Production Schedule (MPS) gives you information about what?
4. What are the three key components of an MRP and what do they do?
5. You must be able to work an MRP (with 6 pts).
Chapter 15 (2 – 3 questions and 3 – 4 problems)
1. Understand and perform the main scheduling techniques (SPT, EDD, Critical Ratio, etc).(6 points)
2. What is flow time and which technique minimizes it?
Chapter 16 (10 questions)
1. Why use a pull system?
2. Tell me what you would be implementing if you were introducing JIT (ex. Would you beusing multi-tasked or multi-skilled people, finding local suppliers, decreasing number of jobclassifications, short runs, etc.)?
3. If you were a manufacturer, what would you do to reduce inventory using a JIT approach?
4. What are the concerns of suppliers who must deal with JIT?
5. What are the characteristics of a JIT partnership?
6. What JIT principles are and are not applicable to restaurants?
7. What is KANBAN?
8. What is the advantage of implementing JIT?
9. What are the causes of variability that might prevent you from implementing JIT?
10. What activities do not add value?
These Subject Areas are on all Tests
1. What is a “stretch” goal?
2. What enhances capacity alternatives? Ex. Focus on the big picture.
3. What’s cross-docking?
4. What is outsourcing?
5. What does it take to implement JIT and what prevents it?
6. Calculate an EDD, CP, SPT.