UNIVERSITY OF CENTRAL FLORIDA
College of Business Administration - Department of Management
Summer 2005 Session B
MAN 4350 – Course Syllabus
Course Information: HR Training and Development: Sec B001: TR 2:00 – 5:50 pm, BA 225
Instructor: Lonny Butcher, PHR, Visiting Instructor
Office phone: (407) 823-2240 Cell phone: (407) 312-5874
E-mail:
Web page: http://pegasus.cc.ucf.edu/~lbutcher/
Office Hours: Mon & Wed 2:00 – 4:30 pm or by appointment.
Office: BA 373
Prerequisites: MAN 3301 (Management of Human Resources)
Text: “Employee Training & Development” by Raymond A. Noe, 3rd Edition, McGraw-Hill Irwin.
Goal and Objectives: This course will introduce you to three steps of the Human Resources Training and Development function from the perspectives of training specialists and HR generalists:
· Analysis and Training Prep
· Program Development
· Employee & Organizational Development
To accomplish this goal, you will need to:
1) Understand basic Analysis, Training, and Development terminology and concepts including the role these functions play in management and general business environments;
2) Practice using basic Analysis, Training, and Development skills through discussions, experiential exercises, and assignments; and
3) Apply those concepts to realistic business scenarios and develop the skills necessary to use them in the future.
Evaluation:
Performance = Ability * Motivation
Exams (3 @ 100 each) 300
Final Exam 100
Training Project 200
Training Presentation 50
Periodic Opportunities to Perform 50
Total: 700 points
Grading Scale:
Grades will be based on a 10 point scale: 100-90% = A, 89-80% = B, 79-70% = C, 69-60% = D, 59-0% = F
Due to confidentiality concerns, grades will not be posted. Class time will be allocated for the return and review of exams and assignments. Students are expected to maintain a record of their grades as some assessment materials may be retained by the instructor for accreditation purposes.
Examinations (400 points total)*
Exams (3 @ 100 points each):
Exams will consist of multiple choice/true-false questions, 4-8 short answer questions, and an essay question. Multiple Choice questions generally cover recall of concepts from lecture, the textbook, and supplemental readings while short answer and essay questions cover application of these concepts. Not all concepts will be covered in lecture, some will be your responsibility to get from the text & supplemental readings.
*Final Exam (100 points):
The cumulative final exam format will be discussed in class. The final is optional for those students who average an “A” (90%) on the three exams during the semester.
Other Assignments (250 points total):
Remember, it’s not just what you say, it’s also how you say it. Communication skills shape and influence the view others have of your professionalism and competence. They paint a picture for others to assess your abilities. Therefore, all written assignments will be graded for content as well as construction. You will not earn points for effective grammar and punctuation, but you CAN lose up to 2 points for every error. Oral presentations will be graded for content as well as effective presentation skills. Again, you will not earn points for an effective presentation, but you CAN lose up to 2 points for every error.
You will work with a team to complete a training project and present your project to the class. Teams will consist of 3 or 4 students and will be formed on the second day of class. You will form your own teams, so I suggest you get to know the people in class. Your effectiveness on the project will be determined by how well you work with the other students on your team.
Based on a management scenario presented in class, you will develop a training strategy. This will require you and your team to:
· Research the manager’s performance deficiency
· Identify training objectives
· Develop evaluation strategies
· Develop training methods and materials
· Plan for further development activities
· Present your training project to the class for their review and critique
The details of the training assignments will be distributed later in class.
“POP” Participation Stuff – (who knows when) 50 points:
At the end of the semester, a select few of my students feel the need to bargain for “just a few points to bump me up.” Well, here’s your chance to get those points before you even know you want or need them! A portion of your grade will come from your participation in class exercises, quizzes, and activities. Point values will vary and you won’t be told when it’s coming up. Will you fail if you miss it? Probably not, but if you’re on the grade borderline at the end, it could help you get over the hump…feelin’ lucky?
Pedagogy vs. Andragogy:
Pedagogy – The science of learning
Andragogy – The science of ADULT learning
The role of the teacher has changed from the deliverer of instruction to an academic guide and creator of learning
experiences. Teachers help students develop critical thinking and problem solving skills. They foster collaboration and cooperative learning. The learning environment is being redesigned for learner-centered activities rather than teacher-dominated assignments. This trend can be observed in many K-12 schools, university environments, and is the basis for many management development programs. Each institution, of course, is limited by its resources, teacher preparedness, organizational pattern and community involvement.
This course will be conducted in a manner in which student comments and activities will play key roles in student learning. Major points covering text material will be outlined by the instructor on the date indicated by the class schedule, but such notes or lecturing is not intended to cover all text material for which you will be responsible. In other words, you won’t be spoon-fed pabulum for consumption and regurgitation. Read the assigned chapter and supplemental materials BEFORE class and be prepared to learn by participating in discussions, case analysis, and exercises. I may or may not go over all the material in traditional lecture format.
Academic Honesty:
Please review the Golden Rule with respect to academic dishonesty (http://www.ucf.edu/goldenrule). You get caught, you get busted. “Busted” for the purposes of our class can include everything from failing the assignment and having your classmates laugh at your stupidity to being banished from UCF, dropped from the class with an “F,” and having your parents NOT laugh at your stupidity. You want fries with that?
Professionalism, Class Rules, Pet Peeves and other Stuff:
Look folks, I’m not your mother…I won’t say you must to come to class, I won’t say you have to pay attention or stay awake, I won’t even say you have to study…BUT, if you want to do well, then come to class like you’re supposed to, listen, be prepared to participate, do your assignments, and turn your stuff in on time, it’s that simple. You will not be reminded when assignments are due, it’s your responsibility to utilize the resources I’ve given you, schedule your time, and anticipate deadlines. I’ll do my best to make class interesting and relevant, you try to get here on time and do something while you’re here.
My first rule is simple: NO WHINING! No one likes a whiner, especially me. If you whine about anything (length of class, grades, your teammates, assignments, lecture, the temperature of the room, my haircut, etc.), I reserve the right to blow a gasket and ridicule you in front of the class. On the other hand, if you have a genuine disagreement and can support your position intelligently and succinctly (objective support vs. subjective opinion), then I not only invite, but encourage you to present your point of view in a professional manner. This is the discourse that effective learning is built upon. You may do this during class if it is an issue that affects the entire class, or individually after class or during my office hours if this is an issue that affects only you.
My second rule is just as simple as the first; respect your classmates. If you’re late or have to leave early, then try to enter or exit without making a huge production out of it. I also ask that you turn off cell phones or pagers that could disturb others in class unless there’s an emergency that you’ve let me know about in advance. If you haven’t heard, I enjoy answering phones! Respecting your classmates also includes being a good team member. Students will submit a Performance Appraisal (available on my website) at the end of the semester. If you are not contributing to your team’s projects, you can and will be subject to one or more of the following repercussions:
· A reduced grade on team projects (up to 2 letter grades);
· Removal from your team;
My decisions will be based on the evidence presented and final, irrevocable and dictatorial; I DEPLORE SLACKERS!
Don’t like your grade on an assignment, no problem! I’m glad to re-evaluate a project or exam that I already spent hours evaluating. Just give it back to me with the understanding that since I obviously missed something the first time, I will scrutinize your work MUCH closer the second time. This can result in deducting points as well as adding points. If you must miss an exam or an assignment, contact me by phone or email as soon as possible BEFORE THE EXAM OR ASSIGNMENT DATE to set up an office appointment where you will be allowed to plead, cry, and beg. Please don’t regale me with stories of fire, famine, flood, or misfortune, though. You knew the day and time of this class when you registered. Missed assignments and exams (i.e. those where the student informs me of the absence AFTER the due date) will be assessed ZERO points. If granted, make-up exams and late assignments will be scrutinized much harder than regular exams and assignments and are subject to point reduction at the instructor’s discretion.
All requests for accommodation will be handled through the Office of Student Disabilities. Audio recording devices are allowed for the purposes of capturing lectures.
Finally, if you are having a problem with an exercise or class concept, then I encourage you to come see me. I’m more than happy to review your work, discuss ideas and point you in the right direction before it is due. I won’t write your paper for you or take your test, but I’ll make sure that you fully understand what I’m looking for and how to succeed. If you would like to review your work to find out how you can do better next time, then I also encourage you to come see me.
Finally…
The field of Human Resources is a challenging as well as a changing one, which will affect you directly and indirectly throughout your entire career. This course is designed primarily to help you understand and appreciate the effect that HR will have on you as a manager, on your people and on the organization, regardless of the specific managerial roles in which you will be assigned. In addition, this course will give you an opportunity to apply some of the knowledge and skills you will learn. In the spirit of BE 2010, grading emphasis, particularly with respect to class exercises and presentations, will be placed on the learning and use of the four skills of teamwork, communication, managing change and creativity.
CLASS SCHEDULE & ASSIGNMENTS
Date
/ Material / AssignmentsModule 1: Priming the Pump
06/28 / Introduction to the Course
06/30 / Chapters 1 & 2
06/05 / Chapter 3
07/07 /
Exam 1
/Module 2: Delivering the Goods
07/12 / Chapter 4, Chapter 5 /
07/14 / Chapter 6, Chapters 7 & 8 /
07/19 /
Exam 2
/Module 3: Maintaining the Machine
07/21 / Chapters 9 & 10 /07/26 / Chapters 11 & 12 /
07/28 / Exam 3 /
08/02 / Training Presentations /
08/04 / Training Presentations, Final Exam Due /
NOTE: These dates are estimates and subject to change at the instructor’s discretion. Any changes will be announced in class.
4