ACCA Billing specialist
Job Description
TYPE OF POSITION: Full Time, non-exempt, hourly
JOB SUMMARY:
Responsible for performing a range of administrative duties, including general secretarial and receptionist. Provides supports to ACCA Board, Executive Director, Deputy Director, Finance Coordinator and programs. This position reports directly to the Finance Coordinator.
QUALIFICATIONS:
High School Diploma or GED. Preference given to candidates with a technical school certificate or Associates degree in a secretarial related field. Experience may be substituted with documented work experience demonstrating ability to perform required job duties. Ability to communicate clearly, both oral and written, as well as deal with the public. Requires computer skills in Word Processing, Excel, Access, Publisher, or other new software programs as implemented.
JOB RESPONSIBILITIES:
1. General Secretarial/Receptionist Duties (shared w/ Administrative team)
· Answer telephones and direct calls to appropriate staff
· Greet visitors to agency
· Open and close the agency
· Check ACCA email
· Copy forms and other papers and create form packets such as intake folders
· File paperwork for ACCA Programs
· Distribute mail
2. Administrative supports to Agency and Programs (shared w/ Administrative team)
· Maintain monthly and annual calendars for agency, calendars for room scheduling and staff scheduling book.
· Maintain proficiency in the operation of all equipment.
· Provide supports for fundraisers and agency events.
· Ensure adequate supply of program and agency forms
3. Records Billing
· Prepare and process insurance claims and service bills for assigned billable clients.
· Maintain client files including insurance information, diagnosis, service, billing and correspondence records for all billable clients.
· Request prescriptions and client medical records from outside agencies when requested by ACCA staff.
· Request service authorizations, when required by payers, for clients requiring therapy.
· Key member of Quality Assurance Team.
· Maintain cash receipts log.
· Reconcile client accounts.
· Report total amount billed and payments received to finance officer monthly and quarterly.
· Process treatment plan updates for financial officer.
· Credential therapists with billing agencies
· Track payment activity on all billable clients and follow up to ensure timely payments.
· Inform clients of fee reduction and fee waiver policies when necessary.
· When possible, attend payer seminars for training and updates.
4. Maintain Loan Closet Equipment
· Maintain and update excel data base of Loan Closet transactions
· Contact clients via phone or email to coordinate equipment returns
· Maintain waitlist for equipment and contact clients as equipment becomes available
· Process credit card payments for equipment deposits
· Credit card refunds
5. Data Entry Duties As Needed
· Assist in development and maintenance of data entry system structure for programs
· Ensure timely entry of ILP program data to State of Alaska database.
· Communicate directly with staff in partnership with supervisors regarding data entry procedures and needs.
· Assist in tracking information for ongoing and quarterly data reporting to the State of Alaska ILP office or other agencies programs report to.
6. Practice professional work habits including dependability, ethical practices, ethical communication, adherence to personnel policies and procedures, effective time management, independence, teamwork and responsibility. Maintain positive working relationships with co-workers and community members.
7. Other duties may be assigned.
WORK ENVIRONMENT AND PHYSICAL EFFORT
General office environment. Conditions are pleasant, clean and professional where accidents/hazards are negligible. Requires use of computer, fax, and copier. Clear diction, listening skills and appropriate professional office and telephone etiquette are necessary for effective communication with staff and public.
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Revised 10/15 Billing Specialist Job Description