Stanley Young
Sun City, CA 92586
Email:
Target: IT Technician, Help Desk, Customer Support
Highlights Of Qualifications
·Microsoft Certified Professional (MCP)
·Microsoft Windows 2000 Professional
·A+ Certified Technician
·Completed training at MaricCollege in Vista, CA
·Help desk support of remote theater ticketing software systems
·PC hardware/software troubleshooting
·E-4 U.S. Navy Reserve, Information Technology
·Call center - 900+ outbound calls per week
·Six years experience programming in Microsoft Visual Basic
3.0/4.0/5.0/6.0/VBA
·Seven years experience programming in FORTRAN and repairing digital
acoustic SONAR training systems including software development
·Three years experience configuring and reconfiguring computer hardware
and software
·Three years experience working in the Information Services department
of a worldwide organization
·One year repairing ARMY Training Battle Simulation Systems (ARTBASS)
·Five years experience in repairing aircraft navigation, RADAR,
altimeter, and transponder systems (USAF)
·Troubleshoot circuit cards to component level
·Idea for computer product registered with the U.S. patent office
·First computer purchased in 1981, began coding in BASIC
·Experience wiring phones and phone closets, using Fox and Hound
·Experience building and certifying network cables and wall jacks
·Experience with serial communications
Accreditations
Microsoft Certified Professional (MCP) - Windows 2000 Professional
CompTIA A+ Certified Technician
U.S.A.F. Avionics Navigation Systems Specialist
Work Experience
Nov/03 - May/04 GOAL FINANCIAL/SLCC
Eligibility Specialist San Diego, CA92150
Aug/03 - Mar/04 CUBIC DEFENSE APPLICATIONS
Technician 1 San Diego, CA92186
May/03 - Aug/03 SONY CORPORATION
Aging Technician San Diego, CA92127
Jan/02 - May/03 ELECTRONIC CREATIONS INC.
Programmer/Developer Escondido, CA92029
Jan/99 - Nov/01 MORRIS CERULLO WORLD EVANGELISM
Lead Computer Operator San Diego, CA92123
Mar/96 - Jan/99 ELECTRONIC CREATIONS INC.
Programmer/Developer Escondido, CA92029
Mar/91 - Mar/96 LORAL AEROSPACE
Electronic Tech. San Diego, CA92106
Sep/86 - Mar/91 LINK TACTICAL DIVISION OF C.A.E.
Electronic Tech. San Diego, CA92106
Aug/80 - Jul/86 UNITED STATES AIR FORCE
Avionic Navigation Systems Shaw AFB, SC29150
Specialist
Stanley Young
Sun City, CA92586
Summary of Qualifications
· Call center – 900+ outbound calls per week
· Microsoft Certified Professional (MCP) – Windows 2000 Professional
· A+ Certified Technician - CompTIA
· Maric College Graduate - Computer Network Technician
· Help desk / customer support of theater ticketing software
systems nationwide, 24/7 by pager and cell phone, PC
hardware/software/network/OS troubleshooting
· Seven years experience programming in FORTRAN and repairing
NAVY digital acoustic SONAR training systems including software
development
· E-4 U.S. Navy Reserve, Information Technology
· 12 years programming and computer experience
· Five years experience programming in Microsoft Visual Basic
3.0/4.0/5.0/6.0/VBA
· Four years experience configuring computer hardware and software
· Three years experience working in the Information Services
department of a worldwide organization
· One year repairing ARMY Training Battle Simulation Systems (ARTBASS)
· Five years experience in repairing aircraft navigation, RADAR,
TACAN, VOR/ILS, altimeter, and IFF-transponder systems (USAF)
· Troubleshoot circuit cards to component level
· Idea for computer product registered with the U.S. patent office
· First computer purchased in 1981, began coding in BASIC
· Experience wiring phones and phone closets, using Fox and Hound
· Experience building and certifying network cables and wall jacks
· Experience with serial communications
Hardware/Software
VAX and MicroVAX computers, Fortran, Visual Basic –
3.0/4.0/5.0/6.0/VBA, Windows 95/98/ME/2000/XP, MS Office 95/98/2000,
Internet Explorer, MS Word 2000, Access 2000, Excel 2000, Outlook,
pcAnywhere remote software, Java Script, MySQL, MyODBC,
PC networking, repair and configuration, Gateway computers,
Harris 1200, VOS, Gould 32/77, MPX-32 OS, Perkin-Elmer 3260 MPS,
14E35C, 14G1, 14E28, 20F15, TACAN, VOR/ILS, IFF, RADAR, Altimeters.
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Stanley Young
Page Two
Experience
Nov 03 to May 04 GOAL FINANCIAL/SLCC
San Diego, CA92150
Eligibility Specialist: Telephone campaign: 900+ outbound calls per
week, determine eligibility of inbound calls for student loan
consolidation based on lenders, interest rates, lender benefits.
Aug 03 to Mar 04 CUBIC DEFENSE APPLICATIONS
San Diego, CA92186
Technician 1: Hardware support and maintenance of Naval training
device 20F15, using VAX and MicroVAX computers.
May 03 to Aug 03 SONY CORPORATION
Rancho Bernardo, CA92127
Aging Technician: Diagnose and make software adjustments to Sony VAIO
computers during the Aging/Burn-in process of the assembly line using
a mobile crash cart.
Jan 02 to May 03 ELECTRONIC CREATIONS INC.
Escondido, CA92029
Developer/Programmer/Customer Support: Modify and update theater
ticketing system software in Visual Basic. Develop software tools
related to ticketing systems. Configure computer hardware and
software. Extensive customer telephone support of software and
hardware. On call 7/24 by pager and cell phone. Develop serial
communications software to interface with ticket printers and cash
registers.
Jan 99 to Nov 01 MORRIS CERULLO WORLD EVANGELISM
San Diego, CA92123
Computer Operations Specialist: PC networking, MS Office 95/97/2000,
Outlook 95/98/2000, Internet Explorer, performing application
installations; help desk; upgrades and backups; resolving Windows
95/98/2000 system and network problems; troubleshooting software
problems (MS Office 95/97/2000, Internet Explorer, etc.) and hardware
problems; and configuring Windows 95/98/2000 workstations.
Feb 96 to Jan 99 ELECTRONIC CREATIONS INC.
Escondido, CA92029
Developer/Programmer/Customer Support: Modify and update theater
ticketing system software in Visual Basic. Develop software tools
related to ticketing systems. Configure computer hardware and
software. Extensive customer telephone support 7/24 by pager for
ticketing systems using pcAnywhere. Develop serial communications
software to interface with ticket printers and cash registers.
Feb 91 to Feb 96 LORAL AEROSPACE SERVICES
San Diego, CA92106
Equipment Support Specialist: Maintenance, operation and programming
of Sonar training devices 14E35C, 14G1 and 14E28 designed to train
students in the operation of the SQQ-89 (SQS-53C, SQR-19, SQQ-28) and
AN/SQS-56 Sonar systems.
Aug 86 to Feb 91 LINK TACTICAL DIVISION OF CAE
San Diego, CA92106
Equipment Support Specialist: Maintenance, operation and programming
of Sonar training devices 14E35C, 14G1 and 14E28 designed to train
students in the operation of the SQQ-89 (SQS-53B, SQR-19, SQQ-28) and
AN/SQS-56 Sonar systems. The 14E35C system consists of 5 Harris 1200
computers connect by shared memory, a digital Acoustic Signal
Generator (ASG), D to A conversion rack, interface to government
equipment, and sonar consoles. Simulation software was written in
FORTRAN.