Professional Behaviors* Assessment
Doctor of Physical Therapy Program
East Tennessee State University
Student Name ______Date ______
Directions: 1. Read the description of each Professional Behavior and the Behavioral Criteria under each level
2. Self assess your performance continually, relative to the Professional Behaviors, using the behavioral criteria and APPLY THEM TO CLASSROOM SITUATIONS.
3. At midterm and at the end of the internship, complete this form.
a) Using Highlighter, highlight all criteria that describes behaviors you demonstrate in Beginning (column 1), Intermediate (column 2), Entry Level (column 3) or Post-Entry Level Professional Behaviors.
b) Identify the level within which you predominately function with a different color.
c) Document specific examples of when you demonstrated behaviors from the highest level highlighted.
d) For each Professional Behavior, list the areas in which you wish to improve.
Save the document and submit it into D2L Drop Box in the Professional Issues I course. You may also be asked to update it or refer to regarding particular situations throughout the course of your DPT education, including during clinical education.
May WW, Morgan B, Lemke JC, et al. Model for ability-based assessment in physical therapy. Journal of Physical Therapy Education. 1995;9(1):3-6.
*Professional Behaviors were developed by Warren May, Laurie Kontney and Annette Iglarsh (2010) as an update to the Generic Abilities referenced above.
Beginning Level:
v Raises relevant questions
v Considers all available information
v Articulates ideas
v Understands the scientific method
v States the results of scientific literature but has not developed the consistent ability to critically appraise findings (i.e. methodology and conclusion)
v Recognizes holes in knowledge base
v Demonstrates acceptance of limited knowledge and experience in knowledge base / Intermediate Level:
v Feels challenged to examine ideas
v Critically analyzes the literature and applies it to patient management
v Utilizes didactic knowledge, research evidence, and clinical experience to formulate new ideas
v Seeks alternative ideas
v Formulates alternative hypotheses
v Critiques hypotheses and ideas at a level consistent with knowledge base
v Acknowledges presence of contradictions / Entry Level:
v Distinguishes relevant from irrelevant patient data
v Readily formulates and critiques alternative hypotheses and ideas
v Infers applicability of information across populations
v Exhibits openness to contradictory ideas
v Identifies appropriate measures and determines effectiveness of applied solutions efficiently
v Justifies solutions selected / Post-Entry Level:
v Develops new knowledge through research, professional writing and/or professional presentations
v Thoroughly critiques hypotheses and ideas often crossing disciplines in thought process
v Weighs information value based on source and level of evidence
v Identifies complex patterns of associations
v Distinguishes when to think intuitively vs. analytically
v Recognizes own biases and suspends judgmental thinking
v Challenges others to think critically
I function predominantly in the beginning/intermediate/entry/post entry level
.
Examples of behaviors to support my self assessment
Regarding this Professional Behavior, I would like to improve in the following ways:
2. Communication - The ability to communicate effectively (i.e. verbal, non-verbal, reading, writing, and listening) for varied audiences and purposes.
Beginning Level:
v Demonstrates understanding of the English language (verbal and written): uses correct grammar, accurate spelling and expression, legible handwriting
v Recognizes impact of non-verbal communication in self and others
v Recognizes the verbal and non-verbal characteristics that portray confidence
v Utilizes electronic communication appropriately / Intermediate Level:
v Utilizes and modifies communication (verbal, non-verbal, written and electronic) to meet the needs of different audiences
v Restates, reflects and clarifies message(s)
v Communicates collaboratively with both individuals and groups
v Collects necessary information from all pertinent individuals in the patient/client management process
v Provides effective education (verbal, non-verbal, written and electronic) / Entry Level:
v Demonstrates the ability to maintain appropriate control of the communication exchange with individuals and groups
v Presents persuasive and explanatory verbal, written or electronic messages with logical organization and sequencing
v Maintains open and constructive communication
v Utilizes communication technology effectively and efficiently / Post Entry Level:
v Adapts messages to address needs, expectations, and prior knowledge of the audience to maximize learning
v Effectively delivers messages capable of influencing patients, the community and society
v Provides education locally, regionally and/or nationally
v Mediates conflict
I function predominantly in the beginning/intermediate/entry/post entry level
.
Examples of behaviors to support my self assessment:
Regarding this Professional Behavior, I would like to improve in the following ways:
3. Problem Solving – The ability to recognize and define problems, analyze data, develop and implement solutions, and evaluate outcomes.
Beginning Level:
v Recognizes problems
v States problems clearly
v Describes known solutions to problems
v Identifies resources needed to develop solutions
v Uses technology to search for and locate resources
v Identifies possible solutions and probable outcomes / Intermediate Level:
v Prioritizes problems
v Identifies contributors to problems
v Consults with others to clarify problems
v Appropriately seeks input or guidance
v Prioritizes resources (analysis and critique of resources)
v Considers consequences of possible solutions / Entry Level:
v Independently locates, prioritizes and uses resources to solve problems
v Accepts responsibility for implementing solutions
v Implements solutions
v Reassesses solutions
v Evaluates outcomes
v Modifies solutions based on the outcome and current evidence
v Evaluates generalizability of current evidence to a particular problem / Post Entry Level:
v Weighs advantages and disadvantages of a solution to a problem
v Participates in outcome studies
v Participates in formal quality assessment in work environment
v Seeks solutions to community health-related problems
v Considers second and third order effects of solutions chosen
I function predominantly in the beginning/intermediate/entry/post entry level
.
Examples of behaviors to support my self assessment:
Regarding this Professional Behavior, I would like to improve in the following ways:
4. Interpersonal Skills – The ability to interact effectively with patients, families, colleagues, other health care professionals, and the community in a culturally aware manner.
Beginning Level:
v Maintains professional demeanor in all interactions
v Demonstrates interest in patients as individuals
v Communicates with others in a respectful and confident manner
v Respects differences in personality, lifestyle and learning styles during interactions with all persons
v Maintains confidentiality in all interactions
v Recognizes the emotions and bias that one brings to all professional interactions / Intermediate Level:
v Recognizes the non-verbal communication and emotions that others bring to professional interactions
v Establishes trust
v Seeks to gain input from others
v Respects role of others
v Accommodates differences in learning styles as appropriate / Entry Level:
v Demonstrates active listening skills and reflects back to original concern to determine course of action
v Responds effectively to unexpected situations
v Demonstrates ability to build partnerships
v Applies conflict management strategies when dealing with challenging interactions
v Recognizes the impact of non-verbal communication and emotional responses during interactions and modifies own behaviors based on them / Post Entry Level:
v Establishes mentor relationships
v Recognizes the impact that non-verbal communication and the emotions of self and others have during interactions and demonstrates the ability to modify the behaviors of self and others during the interaction
I function predominantly in the beginning/intermediate/entry/post entry level
.
Examples of behaviors to support my self assessment::
Regarding this Professional Behavior, I would like to improve in the following ways:
5. Responsibility – The ability to be accountable for the outcomes of personal and professional actions and to follow through on commitments that encompass the profession within the scope of work, community and social responsibilities.
Beginning Level:
v Demonstrates punctuality
v Provides a safe and secure environment for patients
v Assumes responsibility for actions
v Follows through on commitments
v Articulates limitations and readiness to learn
v Abides by all policies of academic program and clinical facility / Intermediate Level:
v Displays awareness of and sensitivity to diverse populations
v Completes projects without prompting
v Delegates tasks as needed
v Collaborates with team members, patients and families
v Provides evidence-based patient care / Entry Level:
v Educates patients as consumers of health care services
v Encourages patient accountability
v Directs patients to other health care professionals as needed
v Acts as a patient advocate
v Promotes evidence-based practice in health care settings
v Accepts responsibility for implementing solutions
v Demonstrates accountability for all decisions and behaviors in academic and clinical settings / Post Entry Level:
v Recognizes role as a leader
v Encourages and displays leadership
v Facilitates program development and modification
v Promotes clinical training for students and coworkers
v Monitors and adapts to changes in the health care system
v Promotes service to the community
I function predominantly in the beginning/intermediate/entry/post entry level
.
Examples of behaviors to support my self assessment:
Regarding this Professional Behavior, I would like to improve in the following ways:
6. Professionalism – The ability to exhibit appropriate professional conduct and to represent the profession effectively while promoting the growth/development of the Physical Therapy profession.
Beginning Level:
v Abides by all aspects of the academic program honor code and the APTA Code of Ethics
v Demonstrates awareness of state licensure regulations
v Projects professional image
v Attends professional meetings
v Demonstrates cultural/generational awareness, ethical values, respect,and continuous regard for all classmates, academic and clinical faculty/staff, patients, families, and other healthcare providers / Intermediate Level:
v Identifies positive professional role models within the academic and clinical settings
v Acts on moral commitment during all academic and clinical activities
v Identifies when the input of classmates, co-workers and other healthcare professionals will result in optimal outcome and acts accordingly to attain such input and share decision making
v Discusses societal expectations of the profession / Entry Level:
v Demonstrates understanding of scope of practice as evidenced by treatment of patients within scope of practice, referring to other healthcare professionals as necessary
v Provides patient/family centered care at all times as evidenced by provision of patient/family education, seeking patient input and informed consent for all aspects of care and maintenance of patient dignity
v Seeks excellence in professional practice by participation in professional organizations and attendance at sessions or participation in activities that further education/professional development
v Utilizes evidence to guide clinical decision making and the provision of patient care, following guidelines for best practices
v Discusses role of physical therapy within the healthcare system and in population health
v Demonstrates leadership in collaboration with both individuals and groups / Post Entry Level:
v Actively promotes and advocates for the profession
v Pursues leadership roles
v Supports research
v Participates in program development
v Participates in education of the community
v Demonstrates the ability to practice effectively in multiple settings
v Acts as a clinical instructor
v Advocates for the patient, the community and society
I function predominantly in the beginning/intermediate/entry/post entry level
.
Examples of behaviors that support my self assessment: Regarding this Professional Behavior, I would like to improve in the following ways:
7. Use of Constructive Feedback – The ability to seek out and identify quality sources of feedback, reflect on and integrate the feedback, and provide meaningful feedback to others.
Beginning Level:
v Demonstrates active listening skills
v Assesses own performance
v Actively seeks feedback from appropriate sources
v Demonstrates receptive behavior and positive attitude toward feedback
v Incorporates specific feedback into behaviors
v Maintains two-way communication without defensiveness / Intermediate Level:
v Critiques own performance accurately
v Responds effectively to constructive feedback
v Utilizes feedback when establishing professional and patient related goals
v Develops and implements a plan of action in response to feedback
v Provides constructive and timely feedback / Entry Level:
v Independently engages in a continual process of self evaluation of skills, knowledge and abilities
v Seeks feedback from patients/clients and peers/mentors
v Readily integrates feedback provided from a variety of sources to improve skills, knowledge and abilities
v Uses multiple approaches when responding to feedback
v Reconciles differences with sensitivity
v Modifies feedback given to patients/clients according to their learning styles / Post Entry Level:
v Engages in non-judgmental, constructive problem-solving discussions
v Acts as conduit for feedback between multiple sources
v Seeks feedback from a variety of sources to include students/supervisees/
peers/supervisors/patients
v Utilizes feedback when analyzing and updating professional goals
I function predominantly in the beginning/intermediate/entry/post entry level
.
Examples of behaviors to support my self assessment: Regarding this Professional Behavior, I would like to improve in the following ways:
8. Effective Use of Time and Resources – The ability to manage time and resources effectively to obtain the maximum possible benefit.
Beginning Level:
v Comes prepared for the day’s activities/responsibilities
v Identifies resource limitations (i.e. information, time, experience)
v Determines when and how much help/assistance is needed
v Accesses current evidence in a timely manner
v Verbalizes productivity standards and identifies barriers to meeting productivity standards
v Self-identifies and initiates learning opportunities during unscheduled time / Intermediate Level:
v Utilizes effective methods of searching for evidence for practice decisions
v Recognizes own resource contributions
v Shares knowledge and collaborates with staff to utilize best current evidence