Job title: Security Systems Officer
Reports to: Assistant Director of Estates (Facilities Management)
Department: Estates & Facilities Management
Location: Exion Building
(and frequent travel to the University’s other sites in Brighton, Eastbourne & Hastings)
Grade: 6
Purpose of the role:
The University has c. 21,000 students and c. 2,800 staff and is located in Brighton (4 sites), Eastbourne (3 sites) and Hastings. The total area of the residential and non-residential estate is c. 197,000m2 (2,120,490 sq.ft) and has an insurance replacement value of c. £543,000,000.
The post-holder will administer, manage and control the University’s building access control and Closed Circuit Television System (CCTV) systems and provide support to Schools and Professional Services Departments. This will include some design and/or design management, briefing consultants, tender project management, monitoring of progress, commissioning and handover. Handover will also include ensuring all documentation and records are kept up to date.
Line management responsibility for: Not applicable
Main areas of responsibility:
§ To ensure that the access control and CCTV systems for students and staff of the University are managed and administered in a professional manner and addresses the needs and requirements of the University community;
§ To liaise with Schools and Professional Services Departments on access control and CCTV systems including the technical and practical implications regarding installation and use;
§ To ensure University access control and CCTV policies are complied with. Bring any examples of non-compliance to the attention of the Assistant Director of Estates (Facilities Management);
§ To develop and maintain procedures that support the ongoing development of documentation supporting the delivery of excellent customer service through the use of SharePoint and other media;
§ To carry out and oversee the activation of student and staff ID cards on a daily basis, ensuring that an up-to-date data base is maintained at all times. As far is required, conduct staff training on the University access control system with the aim of achieving capability and competency in all areas;
§ To contribute to discussions and planning relating to the access control and CCTV systems for new buildings and building refurbishment projects and provide information and advice to the Assistant Director of Estates (Facilities Management) on system development requirements including projected costs and installation issues;
§ To maintain data files and records of all access control and CCTV systems changes, faults and modifications;
§ To ensure that all data records, retention and disclosure comply with the provisions of the Data Protection Act. Provide and maintain a confidential analysis service to assist the University with enquiries and investigations, including those of a delicate nature;
§ To manage third-party contractors including the specification of services, contractor selection, tendering, negotiation, performance monitoring and management;
§ To ensure that all systems are properly maintained and that there is compliance by contractors/installers with any service level agreements which are in place; and
§ To provide an out of hours call out and advice service to address emergency access control and CCTV issues.
General responsibilities
These are standard to all University of Brighton job descriptions.
§ To undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser grade;
§ To adhere to the University’s Equality and Diversity Policy in all activities, and to actively promote equality of opportunity wherever possible;
§ To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act; and
§ To work in accordance with the Data Protection Act.
The person specification focuses on the knowledge, qualifications, experience and skills (both general and technical) required to undertake the role effectively. Please ensure that your application demonstrates how you meet the essential criteria. You will be assessed by your completed application form (A), at interview (I) and in some instances through an exercise (E).
Essential criteria / A, I, E /Knowledge / § Proven working knowledge of access control and CCTV systems and databases
§ Good working knowledge of Facilities Management issues
§ Fully conversant with the Data Protection Act / A/I/E
A/I
A/I
Qualifications / § No specific qualifications required
Experience / § Experience of working with MS Office suite of documents including spreadsheets and database computer programmes
§ Experience of working with a variety of stakeholders and meeting the needs of customers
§ Experience of delivering excellent customer service in a pressurised environment
§ Experience of workingwithin a security team environment aware of health and safety issues in relation to CCTV and access control matters
§ Experience in the administration of integrated security systems / A/E
A/I
A/I
Managing people / § Good communication skills, both verbal and written with the ability to work with staff across all levels of the University
§ Ability to manage complex and difficult situations firmly and diplomatically
§ A willingness to work as part of a team with an approachable and helpful attitude / A/I
A/I
A/I
Technical/
Work based skills / § Good at problem resolution and able to work on own initiative. Not afraid to take advice and/or escalate as necessary and to prioritise multiple and often conflicting demands
§ Ability to deal calmly with emergencies and potentially difficult situations without additional assistance
§ Ability to find, comprehend and apply appropriate technical information
§ Evaluation/report writing skills / I/E
A/I
A/I
Other requirements / § Must be physically able to access all areas of the University’s Estate in which services are provided
§ The role provides an out of hours call out and advice service so you may need to work unsociable hours on occasion.
§ In addition, as you will need to move quickly between sites, sometimes in emergency situations while transporting equipment, you will need to have a clean driving license in order to drive university vehicles. / A
A
A
Desirable / § To be fully conversant with the Security Industry Act and all other current legislation relevant to the post and the discharge of duties contained therein / A/I
§ Any appointment is generally made at the bottom of the salary range for the grade dependent upon experience and previous salary.
§ This is a full time, permanent post.
§ Annual leave entitlements are shown in the table below and increase after 5 years’ service. In addition, to the eight Bank Holidays, there are university discretionary days between Christmas and New Year. All leave, including bank holidays and discretionary days, is pro-rated for part time employees.
Grades / Basic entitlement per year / Grades / After 5 years’ service1-3 / 23 days / 1-3 / 28 days
4-7 / 25 days / 4-7 / 30 days
8-9 / 27 days / 8-9 / 30 days
§ More information about the department can be found here
§ Academic departments (schools and colleges)
§ Read the University’s 2016 - 2021 Strategy
§ The University has an attractive range of benefits and you can find more information about them on our website.
Security Systems Officer | Page 4 of 4