Additional Readings

Chapter 1

  • Information Management: The new buzzwords: Information lifecycle management, Steve Duplessie, Nancy Marrone, and Steve Kenniston, SNW Online, March 31, 2003,
  • Ethics: Honestly?!, Patricia Wallington, CIO, March 15, 2003,
  • Telecommuting: Feds Lag in Adopting Telecommuting Programs, Patrick Thibodeau, Computerworld, February 24, 2003,

Chapter 2

Knowledge Management/Organizational Needs: Changing Culture is Key to Effective Knowledge Sharing, Erica Rugullies, CIO.com, April 2, 2003,

Chapter 3

  • Input Devices: Pictures Only a Computer Could Love, Peter Weiss, Science News Online, March 29, 2003,
  • Storage Devices: Holographic Storage on the Horizon, Evan Koblentz, eWeek, April 3, 2002,
  • Robotics/Artificial Intelligence: First American Open in Robot Soccer, Carnegie Mellon University, Newswise, April 1, 2003,
  • Artificial Intelligence/Input Devices: Queen's Researchers Invent Computers That 'Pay Attention' To Users; Reduce Interruptions From E-mail, Cell Phones, Digital Appliances, Science Daily, April 2, 2003,

Chapter 4

  • Managing the Data Resource: Security (New Topic): Database security breaches on the rise, Scott C. Nevins, Computerworld (from SNW Online), March 31, 2003,
  • Data Warehousing: Data Scrubbing by the Numbers, Tommy Peterson, Computerworld, February 10, 2003,

Chapter 5

  • Wi-Fi: Intel heats up support for 'hot spots', Sandeep Junnarkar, CNET News.com, March 11, 2003,
  • Telecommunication Infrastructure: Spectrum for All, Lawrence Lessig, CIO Insight, March 14, 2003,

Chapter 6

  • Web Services: The Impact of Web Services on Business Intelligence KMA Insights, March, 2003,
  • XML: An Introduction to XML Basics, Steve Holtzner, InformIT, March 14, 2003,
  • Benefits of Doing Business Electronically: Metrics: Retooling Retail, Jon Surmacz, CIO.com, April 2, 2003,

Chapter 7

  • Auto-ID Systems: Retailers take stock of “smart shelves,” Alorie Gilbert, CNET News.com, January 8, 2003,
  • Electronic Procurement: NavSea's ROI ship comes in, Matt Hamblen, Computerworld, March 24, 2003,

Chapter 8

  • Knowledge Management: Premier 100: Managing knowledge at Wachovia, Kathleen Melymuka, Computerworld, February 26, 2003,

Chapter 9

  • Web Development: The Web development cycle: Part 1, Ben Shepherd, Computerworld (from DevArticles), March 14, 2003,

Chapter 10

  • Architecture, Standards, Managing Security: Fannie Mae Rebuilds Apps, Stan Gibson, eWeek, March 24, 2003,
  • Staffing/CTO: So you want to be a CTO, Kathleen Melymuka, Computerworld, March 24, 2003,
  • Legal and Social Issues: How to Manage Your E-Mail to Avoid Liability, Gartner, Inc., ZDNet, April 1, 2003,
  • Outsourcing/Help Desk: Fannie Mae's help desk outsourcing experience, Richard Matlus, Tech Republic (from Gartner), April 8, 2003, (requires free registration)
  • Disaster Planning: The growing role of online server data backup and recovery, Bud Stoddard, SNW Online, April 7, 2003,