The University of Auckland ITSS – Project Closeout

Insert Directorate or Faculty

Closeout of the <name> project

Project Sponsor: Add the project sponsor’s name

Project manager: Add the project managers’ name

Document History
Author / Group / Version / Date / Comments
Author’s name / ITSS / 0.1 / 31/10/2003 / Document created.
Author’s name / ITSS / 1.0 / 15/12/2005 / Document presented for signoff.
Table of Contents

Project Information 3

Performance Summary 3

Conformity to Processes 3

Project Timings 3

Project Costs 3

Outstanding Actions 3

Project Review 3

Recommendations to ITSS 3

Recommendations to the Customer 3

Lessons learned from this Project 3

Business benefit assessment 3

Sign-off 3

Project Information

Project Name / Project ID
Project Sponsor
Project Owner
ITSS Group
Project Manager

Performance Summary

Did the project meet the specifications of the project definition? / Yes / No
If not, what specifications were not delivered?
Feedback from the project owner / Insert feedback
Feedback from team members / Insert feedback

Conformity to Processes

Was a project plan created? / Yes / No
Was a communication plan created? / Yes / No
Was a project definition document created? / Yes / No
Was business case created? / Yes / No
Were there any change requests? / Yes / No
Was the standard project management methodology employed? / Yes / No
If not, specify the non-standard practices.

Project Timings

Start Date / Target Completion Date / Actual Completion Date / % Variance
dd/mm/yy / dd/mm/yy / dd/mm/yy
Completion Status / Early / On track / Late
Completion Comments / If early / Reasons:
If late / Reasons:

Project Costs

Budgeted Cost / Actual Cost / % Variance / Change Requests
$xxx / $xxx / $xxx
Comments on project costs:

Outstanding Actions

Action to Complete / By Whom / By When
1. 
2. 

Project Review

Background / Brief description of the problem or opportunity behind the project. ….a project was commenced in month of yyyy, with the following key objectives:
·  Objective one.
·  Objective two.
·  Etc
Project assessment / From an overall perspective, the project objectives have been / have not been delivered within the agreed timeframe and budget.
Feedback
What worked well on the project? / The feedback from the various project stakeholders includes:
For example,
·  The project started early, with sufficient time to plan the process. Early start was seen as vital by all key stakeholders
·  Stakeholders were identified as part of the initial plan. This was also seen as vital to success
·  Generally communication processes worked well
·  The project budget was managed throughout the project, with overall costs within the approved budget
·  Good team of people – cross functional nature made everybody aware of each others issues and requirements
·  Etc
What did not work so well on the project? / For example,
·  Scope could have been better defined.
·  While general communication was good, there was a feeling that the steering team should have been more regularly informed of the status with problems and issues
·  Etc
Statistics on issues raised and changes made / Record the stats on issues and change requests.
Total impact of changes approved / Describe the impact of the approved changes on the project in terms of time, cost and quality.
Recommendations to ITSS
/ The recommendations to ITSS are:
·  Recommendation one.
·  Recommendation two.
·  Etc
Recommendations to the Customer
/ The recommendations to the customer are:
·  Recommendation one.
·  Recommendation two.
·  Etc
Lessons learned from this Project
/ The following lessons were learned from this project:
·  Lesson one.
·  Lesson one.
·  Etc
Business benefit assessment
/ The assessment of the stated business benefits at project completion is the following:
The means to measure the longer-term assessment of the project business benefit are to be stipulated by the project owner. The project owner agrees to gather metrics from their business and report their findings to the project sponsor. The planned date for this assessment is six months/one year / other from the date of project signoff.
Project owner
______
Name
______
Title
______
Signature Date

Sign-off

Project Sponsor

______

Name

______

Title

______

Signature Date

Project Manager

______

Name

______

Title

______

Signature Date

Updated 15/12/2005 <Name of project> Page 2 of 6