Selected Bibliography: Usability Testing
LAMA/MAES Program: Got Data, Now What? Analyzing Usability Study Results
Lynn Silipigni Connaway
June 26, 2005
Books and Articles: Usability Testing
Covey, Denise Troll. Usage and Usability Assessment: Library Practices and Concerns.
Washington, DC: Digital Library Federation / Council on Library and Information
Resources, 2002.
Dickstein, Ruth, and Victoria A. Mills. "Usability Testing at the University of Arizona
Library: How to Let the Users in on the Design." Information Technology and Libraries
19, no. 3 (September 2000): 144-51.
Dumas, Joseph S. and Janice Redish. A Practical Guide to Usability Testing. Norwood,
NJ: Ablex Publishing Co., 1993.
———. A Practical Guide to Usability Testing. Rev. ed. Exeter, England: Intellect
Books, 1999.
Fichter, Darlene. "Head Start: Usability Testing Up Front." Online 24, no.1 (January–
February 2000): 79-81.
———. "Testing the Website Usability Waters." Online 25, no. 2 (March–April 2001):
78-80.
Fowler, Susan L. “Appendix B: Usability Tests.” In GUI Design Handbook, 283-98. New
York: McGraw-Hill, 1998.
Gluck, Myke. “The Application of the Usability Approach in Libraries and Information
Centers for Resource Selection and Deployment.” Journal of Education for Library and
Information Science39, no. 2 (1998): 90-99.
Head, Alison J. "Web Redemption and the Promise of Usability." Online 23, no. 6
(November–December 1999): 20-32.
Mayhew,Deborah J. The Usability Engineering Life Cycle: A Practitioner’s Handbook
for User Interface Design. San Francisco, CA: Morgan Kaufmann Publishers, 1999.
Molich, Rolf, and Jakob Nielsen. “Improving a Human-Computer Dialogue.”
Communications of the ACM33, no. 3 (March 1990): 338-48.
Nielsen, Jakob. Designing Web Usability. Indianapolis, IN: New Riders, 2000.
———. “Enhancing the Explanatory Power of Usability Heuristics.” In
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems:
Celebrating Interdependence, 152-58. Boston, MA: ACM Press, 1994.
———.“Heuristic Evaluation.” In Usability Inspection Methods, edited by Jakob
Nielsen and Robert L. Mack, 25-62. New York: Wiley, 1994.
Nielsen, Jakob and Rolf Molich. “Heuristic Evaluation of User Interfaces.” In
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems:
Empowering People, 249-56. Seattle, WA: ACM Press, 1990.
Norlin, Elaina and CM! Winters.Usability Testing for Library Websites: A Hands-on
Guide. Chicago: American Library Association, 2002.
Rubin, Jeffrey. Handbook of Usability Testing: How to Plan, Design, and Conduct
Effective Tests. New York: Wiley, 1994.
Shneiderman, Ben and Catherine Plaisant. Designing the User Interface:Strategies for
EffectiveHuman-Computer Interaction. 4th ed. Boston, MA: Pearson/Addison-
Wesley, 2004.
Spool, Jared M. Web Site Usability: A Designer's Guide. San Francisco, CA: Morgan
Kaufmann Publishers, 1999.
Zimmerman, Donald E., and Carol A. Akerelrea. “Usability Testing: An Evaluation
Process for Internet Communications.” In The Internet Encyclopedia, edited by
Hossein Bidgoli, 3: 512-24. Hoboken, N.J: John Wiley & Sons, 2004.
Websites: Usability Testing
Henning, Nicole. “MIT Libraries: Web Advisory Group: Usability Testing.” MIT
Libraries Staff Web.
Instone, Keith. “Usable Web.” Usable Web.
Kupersmith, John. “Library Terms that Users Understand.” John Kupersmith.
Nielsen, Jakob. “Ten Usability Heuristics.” Jakob Nielsen.
heuristic/heuristic_list.html.
———. “Useit.com: Jakob Nielsen’s Website.” Jakob Nielsen.
Software Usability Research Laboratory (SURL), WichitaStateUniversity. “SURL
Home.” Software Usability Research Laboratory (SURL), WichitaStateUniversity.
UCSD Libraries. “Usability Testing.” University of California, San Diego.
University of Virginia Library. “General Information: Web Usability Testing.” University
of Virginia.
University of Washington Libraries. “UW Libraries Usability.” University of Washington
Libraries.
Wheat, Becky. “Observational Usability Testing.” With Saul Greenberg. University of
Calgary.
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