Job Title:Planning Assistant
Responsible to:Planning Coordinator
Principle Working Contacts
Planning Coordinator
Planning Manager
Team Managers
Service Managers
Inspectors / Strategic Inspectors
Managers and employees of the Care Inspectorate
External agencies/service providers/service users and carers
Members of the public
Job Purpose
To provide comprehensive support in the delivery of all inspection planning activity to ensure that the Care Inspectorate performs effectively and efficiently as an independent, scrutiny and improvement body, for the whole range of care, social work and children’s services, to provide assurance and protection for people who use services; support improvement.
To provide a key role in the development of the Care Inspectorate’s planning resources and to work with colleagues, internal and external to devise and implement a range of initiatives, ensuring the Care Inspectorate develops sound policies, procedures and practices in relation to its planning activities.
Key Accountabilities
Operational Management
- To provide support to the business planning of the Care Inspectorate through the development and maintenance of a dynamic inspection plan, including :
- Providing a link between local inspection staff and the Planning Team.
- Understand and use all the Care Inspectorate’s planning processes and provide support to local inspection staff with their implementation.
- To collate / record / implement and manage all changes to the National Inspection Plan and individual inspection plans, ensuring all changes are communicated appropriately.
- To develop and maintain a national capacity recording / monitoring system and support service managers and team managers with capacity monitoring to ensure effective deployment of inspection staff.
- To support the analysis of performance against the national inspection plan and the production of any required management reports.
- Maintenance / validation / analysis of WMT data to support national inspection plan
- Assist in the development of relationships with other agencies involved in the collaborative inspection of regulated care services.
- Manage large amounts of data, using a range of software tools and your data manipulation skills to create useful analysis files.
- Work with inspection data and use a variety of software, to clean and validate data and identify opportunities to improve data quality.
Relationship Management
- Develop strong professional links with staff in the Scrutiny and Assurance Directorate and across the Care Inspectorate ensuring a consistent approach to national inspection planning.
- Ensure effective communication of the Care Inspectorate’s work with people who use care services, carers, relatives and advocates.
- Ensure effective working protocols in accordance with the Care Inspectorate’s Communications, Human Resources, Finance, IT and Operations function.
- Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland.
- Promote the principles of partnership working throughout the organisation and in all working practices
Other Duties
This job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised that jobs change and evolve over time. Consequently the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
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