Appendix 1

Evaluation Criteria of Tenders Submitted

All Tenders received will be evaluated to on the following criteria. As the Tenderers will be aware, this approach allows the Authority to appraise and evaluate tenders on price and other qualitative factors, provided such other factors relate to the subject of the proposed contract, provide value for money and do not discriminate against particular Tenderers or treat them unequally.

Priority / Criteria Description (100%) / Weighting
1 / Price / 40%
2 / Quality (for sub-criteria see below) / 60%
Priority / Quality Sub-Criteria (60%) / Weighting
1 / ·  To provide a Market Calendar of Events and activity.
·  To provide a farmers market
·  To include a programme of specialist markets
(N.B. market locations are Rother Street (Fridays and Saturday), Waterside (Sundays), Christmas Festival in Bridge Street, Waterside, High Street and the bottom end of Sheep Street and Henley Street) / H
2 / Method of Operation:–
·  Managing market
·  Supervising market
·  Daily operation
Maintenance of good relations / H
3 / Evidence of Partnership Working / M
4 / Market Stalls & Canopies:–
·  Style and specification of market stalls
·  Style and specification of canopies / M
Priority / Quality Sub-Criteria (100%) / Weighting
5 / Communication & Customer Care:–
·  Communication with Stratford-upon-Avon Town Council
·  Communication with own workforce
·  Communication with market traders
·  Communication with members of the public
·  Communication with key stakeholders
·  Customer Care / H
6 / Advertising, Marketing and Promotions:-
·  Advertising to general public
·  Proposed Programme for themed markets
·  Use of website, digital & Social Media
·  Advertising to market trader
·  New Market Layout
·  General Promotion of Markets through a variety of media / H
7 / Management & Quality Information:-
·  Provision of information – number of pitches
·  Provision of information – bench marking
·  Self-monitoring systems
·  New industry practices
·  Managing H&S
·  Accreditations and awards / M
8 / Services, Utilities, Recycling and Waste Management:–
·  Management of disposal of waste
·  Management of disposal of litter
·  Policy on recycling, waste minimisation
·  Management and collection of charges / M