Functional BSS Expert Finance and HR
DEPARTMENT: BSS
REPORTS TO: Functional BSS Leader
LOCATION: Country
LEADERSHIP PIPELINE LAYER: Manage self
DATE PREPARED: Jan 2014, v02
MAIN OBJECTIVE OF THE JOB
Works together with the BSS leader of the relevant Country Function in driving efficiencies and productivity improvements by exploiting existing solutions and processes for both Finance and HR functions
Key Results Areas & Contributions / Skills, Knowledge & ExperienceManagement
· Support demands’ business/value case creation
· Ensure all functional solutions (processes & systems) comply with local legal requirements
· Support Regional Manager IT Ops with the resolution of major CRISIS or complex issues and Departmental Managers in activating contingency plans Responsible to provide the business impact on the service disruption reports and to ensure the corrective actions are identified
· Participate in the Departmental COBRA meetings with functional key users / · Good understanding of BSS strategy
· Ability to resolve problems
· Ability to make quality decisions
· Knowledge and interpretation of policies, processes, procedures and systems
· Organisational and time management skills
Business/Financial
· Support relevant business function to realize the demands’ value.
· Exploit solutions by supporting in-country Post Implementation Reviews to identify new opportunities / implementation gaps and realize them
· Responsible for functional end users’ satisfaction Provide local processes & solutions expertise in the BUs Continuity / Contingency Plan maintenance & lead testing.
· Propose areas of improvements and support their implementation (score cards )
· Lead the new Releases’ testing process / · Good understanding & appreciation of general business practices at Coca Cola Hellenic
· Ability to see the “big picture”
· Drive for results
· Understanding of financial impact of decisions
· Customer relationship management skills
People Development
· Support key-users’ & end-users’ Process and Systems Knowledge management (identify knowledge gaps and coordinate corrective actions
· Maintain high level of self-development with regards to standard CCH processes and solutions deployed
· Support the BSS Leader in maintaining a healthy key-users pool / · Coaching and feedback skills
· Ability to create a learning environment
Key Results Areas & Contributions / Skills, Knowledge & Experience
Leadership
· Drive local functional engagement to achieve business processes standardization and continuous exploitation. Act as group standards’ champion.
· Documents changes and supports the implementation of the process improvements within the respective function
· Support cross functional and cross country projects / · Ability to lead without formal authority
· Ability to address business needs by maximizing existing solution usage
· Knowledge of how to make a business case
· Ability to interpret function strategy and culture
· Communication & influencing skills
· Being up-to-date with business requirements & developments in own area of work
· Ability to adapt leadership style appropriately
· Experience in leading and managing change
Relationships
· Participate in the relevant sub-function’s routines
· Maintain productive working relationships with the function to ensure deployment of win/win solutions and value realization
· Maintains an effective relationship with peers and other BSS sub function teams / · Ability to build relationships and develop win-win solutions
· Country/Group business knowledge/awareness
· Ability to read the situation and understand priorities
Growth & Innovation
· Support new capabilities solutions’ design in order to comply with the local business practices (way of doing business).
· Support business results by identifying and proactively promoting innovative solutions and good country practices.
· Identify and submit innovative ideas in order to ensure proper review and decision making. / · Understanding how to apply technology for business benefit
· Willingness to experiment, try and support new ideas
Corporate Social Responsibility
· Participate in CSR programs in compliance with CCH CSR guidelines
· Understands health, safety and environmental aspects of their own job and fully complies with them / · Ability to disseminate health, safety and environment policy
· Knowledge of Coca Cola Hellenic policies
FORMAL QUALIFICATIONS
Ø Fluency in English (verbal and written communication).
Ø Must have an excellent knowledge and work experience of SAP
Ø Must have experience of Finance areas.
Ø Ideally, within Finance, an experience within Controlling, Commercial Finance, Supply Chain Finance, Pricing, Masterdata
Ø Ideally, within HR, experience in HR systems, Payroll
Ø Good Knowledge of Microsoft office applications especially Excel
Ø Ideally, experience with CCH process and systems solutions
Ø Ideally, Experience of working in a shared service environment and working cross functionally
Ø University degree in Business Administration, Information Systems Management or any other relevant field Up to 20% travel anticipated within the BSS cluster