Happy customer’s Quotes (taken from Cranesong website)
Andy Sneap
"...just want you to know I'm thrilled to bits with the Spider, sounds absolutely killer. I've been freaking out since upgrading to HD, there's actually something about the top end of the 192's I don't like, especially with vocals and thankfully this seems to be the solution. Cheers for finally getting it all sorted, pass on my gratitude to Dave Hill. Best Wishes Andy
Dr. Fred Bashour - Pro Audio Review December 2002 page 56
"I have received considerably more than my usual share of 'Great sound, Dr. Fred' comments on every project I have tracked through the Spider."
Michael Wagener Double Trouble Productions, Inc WireWorld Studio Nashvillie, TN
"From totally clean and transparent to fat and bigger than life, the SPIDER is one-stop-shopping." (Taken from e-mail)
(Artist Michael has worked with Ozzy Osbourne, Alice Cooper, Metallica, Janet Jackson, Skid Row, Extreme)
Carey Carlan, (rec.audio.pro postings 1, 2 )
I have yet to get a recording through the Spider that doesn't leave me in awe. Everything sounds good when passed through this box--from the sound off our A&H PA board at the church to my best gear in fine halls recording a symphony orchestra.
Mr. Carlan's other rec.audio.pro postings
It went smashing! The recording was in a ballroom with the usual clinking and kitchen noises (freezer rumbling, dishes clattering), but even so was very clear and accurate.
Things I like:
1) The SOUND! This box will remain in service for as long as the digital interfaces are compatible. I can't even imagine improving on the sound.
The Spider performed flawlessly, producing some of the best sounds I have yet put to tape....
... I'll not be wanting to retire this box EVER!
Mark Little, Stevens Point, WI (taken from e-mail)
"the crane song spider is the best piece of gear i have in my studio, and hands down the best value in pro audio today. i think that customers have a little initial sticker shock when they see the price- but it is worth every penny, if not more.
... sooner or later EVERYTHING gets run through the Spider. and the tape emulation is much more than a side feature - it's fantastic."
Tardon - Mr. Toad's (taken from e-mail) San Francisco, CA
"It just blew away my previous 9 years worth of recordings"
Ben Wigler - Young Idiot Productions - (taken from e-mail) Cold Spring Harbor, NY
"It's been roughly 8 months since I took delivery of my Spider,... it's still the most astounding pro audio unit I have ever encountered! I haven't missed the sound of 2" tape at all. This unit has allowed me to go all digital with a smile! No need to be stuck in the past anymore... with Crane Song gear, I'm equipped to carve out a totally new sonic niche. Working with your products every day is extremely inspiring, and I just thought it was time to say so! I'm planning on purchasing two Trakkers within the month, and I'm sure I'll be just as happy as I am with my Spider.
Thanks so much for making my life tremendously simple =)
Ben Wigler also says:
I use this baby day in and day out... and really, it's just such a pleasure. When I'm lazy, I can plug in an electric bass and get a superb bass tone within seconds with as little or as much color as I want. I've even gotten some REALLY interesting distorted and clean guitar sounds with it (I should show you some clips some time)! Over all, there is nothing this baby can't do."
Bill Hobson, Crowtown Studios -Edmonton, Canada
Hybrid Digital/Analog Projects --- "We use top of the line "Crane Song" processors to bring you the benefits of analog sound, even in the digital domain! When you've done all your analog tracks you can dub them to the Hard disk and put away your reel until mix down."
Customer Service
Rick Krizman, KrizManic Music - rec.audio.pro post
"Amen" and "me too" to all of the above. In addition, let me mention the amazing customer support. Scott Lillo from Cranesong noticed in one of my posts here that my housekeeper had sheared the knob off my on/off switch - he took it upon himself to contact me and send me another switch.
thanks, Scott.
John De Carteret, Nova Recordings
If you want the best of the best in professional audio gear, you go to Crane Song. If that's not enough! Their after sales service, (should it
ever be required) is without equal.
No matter what happens, you'd never know it had. My brand spankin' new STC- 8M was smashed up while in transit. No fuss, no bother and in no
time the unit was back with me in the UK. Restored by John; Tried and tested by Dave in the USA.
Michael Javier - San Jose, CA
"Thank you for the most outstanding customer service in the world. I guess this is one of the reasons why I love telling people how great Crane Song is. Please let me know if you need anything else. In the meantime, I'll still be enjoying my Spider. Thanks again."
Taken from e-mail. After sending a replacement Spider power supply that was damaged in shipping.
Brent Bodrug, The B-Group Music
It's fantastic to know that the people behind GREAT gear are great also.
Michael Lawrence, Brooklyn, N.Y (web site)
"your honesty & commitment in this business is inspiring.
thanx mate,
ml"