SCHOOL OF ?

(Insert Programme Title)

Student Programme Handbook

Academic Year 2015-16

NOTE: The text provided in red is for guidance and should be removed. The guidance for each chapter represents the minimum required information and you should feel free to add to this wherever you feel necessary.The text in black is mandatory.

Contents

1 Welcome and introduction to the school

2Introduction to the Programme

3Key staff; contact details and staff roles

4Programme Operation and Student Registration

5Teaching, Learning and Assessment

6Module Specifications

7PLACEMENT REQUIREMENTS (WHERE APPLICABLE)

8Programme Management

9Support for students

10Resources and general information

11ACADEMIC APPEALS

12COMPLAINTS

13Extenuation

APPENDIX A Campus Map

APPENDIX BAcademic Calendar

APPENDIX CList of useful web pages

APPENDIX DStudent AttendancePolicy & Procedures

APPENDIX ETerms of Reference for Programme Committee

APPENDIX FAcademic Misconduct and Plagiarism

APPENDIX GHealth and Safety

APPENDIX HStudent Support Contacts

1 Welcome and introduction to the school

To include:

a)Very general welcome/introduction to UEL, the School and the programme including a brief reference to UEL’s Equality and Diversity Strategyand Civic Engagement(web references for which are available in Appendix C)

2Introduction to the Programme

To include:

a)Programme duration and modes of study, i.e. full time/part time, block delivery

b)Programme aims and objectives

c)Programme learning outcomes

d)Professional body accreditation (where applicable)

e)Programme structure diagram( to include stepping off points for intermediate awards, and, if applicable, rationale for the order of modules)

f)Web link to the programme specification

g)Induction to the programme

3Key staff; contact detailsand staff roles

To include:

a)Relevant Dean of School

b)Programme Leader

c)A list of key staff, both academic and administrative

d)Brief descriptions(as provided below) of the responsibilities of the Module Leader, Programme Leader, Head of Subject and Personal Tutor. The member of staff currently undertaking these roles should be named where possible.

Your Programme Leaderrepresents the academic interests of the programme and coordinate the day-to-day business of programme, they have overall responsibility for students on the programme.

Your Module Leaders are responsible for delivery and academic management of the module, including all module assessment tasks.

YourHead of Subject is responsible for leading subject developments and ensuring the management of delivery of modules and their associated assessment in the subject area.

The following text in this section must be included in the handbook

Personal Tutor

You will be assigned an academic member of staff as your Personal Tutor to support your engagement with academic study. Information on the role of Personal Tutor and how to contact your Personal Tutor are provided in the Student Support Section of this Handbook.

4Programme Operation and Student Registration

To include:

a) Arrangements for student module registration, including UEL Direct

b) Arrangements for programme administratione.g.contact details; conduct in lectures

c) Reference to the new Academic Framework modular regulations for undergraduate programmes onlyOR amendments to the regulations for postgraduate programmes (see text below)…

The following text in this section must be included in the handbook for undergraduate programmes

Academic framework [for undergraduate programmes only ]

A new academic framework was implemented in 2014-15 for undergraduate programmes. The way in which your course material is organised and delivered has been revised following extensive consultation and discussion and we believe that the changes we have made will ensure you continue to have the best possible chance to succeed in your studies while you are here and after you graduate.

The new framework changes are aimed at improving the structures and support we have in place for our students,giving you more time for learning, studying and preparing for your future.There are appropriate transitional arrangements for existing students – see section below. The key changes to the structure of your programme are summarised below:

  • Modules will now be offered at 15, 30 and 45 credit points. Most programmes will require you to take 4 modules each of 30 credits in a full-time year of study. Details of the structure of your programme are set out later in this handbook.
  • Modules will be taught across 3 terms, with assessment and the opportunity for feedback throughout. See the newacademic calendar(Appendix B)
  • You have up to 4 years to complete your degree as a full-time student and 8 years as a part-time student. Students on Extended Degree programmes have 5 years.
  • You should aim to achieve the full 120 credits per year in order to complete your studies successfully and stay on track with your fellow students. You will need to get a minimum of 90 credits at each level to progress to the next.
  • If you achieve fewer than 90 credits at a level you may be required to retake the year. You should avoid this if at all possible as this will disrupt your progress and require extra study. Also, you should note that this possibility is available only once during the course of your degree.
Supporting you now and in the future

There are a range of ways in which you can access support for your studies, which are outlined through this handbook. For example, each School has introducedLearning Achievement Assistants (LAAs) andLearning Achievement Mentors (LAMs) to help you achieve your full potential by developing your academic skills. OurStay on Trackcampaign is a new initiative to help you stay on top of your studies as well as access the right support when you need it. Details of other sources of advice and support can be found elsewhere in this handbook.

Transitional students

If you began your studies before 2014/15 under the previous modular structure of 20 credit modules, you are deemed to be a ‘transitional’ student. Depending on your academic record to date, you may or may not need to take transitional modules to enable you to move to the new framework structure. Your School can advise you on what you need to do; please contact your Programme Leader for more information if you are still unclear.

The University’s academic regulations are available at:

Academic Framework Regulations (see Manual of General Regulations,Part 3)

There are also supplementary regulations which apply only to transitional students. These are available at the weblink above (see Manual of General Regulations, Part 3a).

The following text in this section must be included in the handbook for postgraduate programmes

From the academic year 2015-16 there will be a greater alignment between the undergraduate and postgraduate regulations. Most of the amendments concern terminology, extenuation, and other aspects where changes were made at undergraduate level, such as the introduction of a 24 hour late submission rule. The key changes to the postgraduate regulations are summarised below:

  • a three year time limit for full time programme completion;
  • further clarification on the responsibility of Subject Area Boards;
  • students will only be capped on failed components, not whole modules;
  • one core or optional module can now be compensated;
  • align regulations with the undergraduate 24 hour late submission rule.

The University’s academic regulations are available at:

Academic Framework Regulations (see Manual of General Regulations,Part 3)

e)Reference to Attendance Policy (provide web link and refer students to AppendixD)

Attendance

It is evidenced that a good attendance record has a positive impact on performance and as a university we are keen to support our students to maximise their potential. The Attendance Policy has been revised for the 2015-16 academic year and is now more student-centred in approach (e.g. creating a system to allow student self-certification for illness). Refer to the weblink below and Appendix D for further information.

The policies listed below have been revised/developed to ensure that the University is acting in a consistently student-centred way. The cornerstone of this new approach is the new Fitness to Study Policy, which has been designed to help address how we deal with concerns relating to the Health and Wellbeing of our students. The aim is to ensure that our students are dealt with in a fair and appropriate manner and that they are not disadvantaged as a result of a health or wellbeing issue.

  1. Fitness to Study Policy (New) and Terms of Reference for the Welfare Panel
  2. Maternity, Paternity and Adoption Policy (Updated)
  3. Response to Student Death Policy and Procedure (New)
  4. Student Disability Policy (Updated)
  5. Attendance Policy (Updated)
  6. Student Initiated Withdrawal Policy and Procedure (New)

All Student facing policies are available at:

Further information is available at

Guidance on student attendance is also provided in the Manual of General Regulations: Part 11 Responsibilities of Students

f)Details of how students should communicate change of contact details (see text below)

Your personal information is stored on your own UEL Direct account and it includes your name, date of birth, term-time contact address, home address and email/phone contact details. It is essential that you keep this information up to date. You can change your personal information at any time by logging on toUEL Directand going to "My Record". If you need to change your name or date of birth you will need to show original documents showing the correct name: Please visit either of the Student Support Hubswith the correct documents for amendments.

5Teaching, Learning and Assessment

To include:

a)Details of teaching and learning approaches

b)Details of assessment arrangements, i.e. administration, submission, deadlines, Assessment Boards, notification of results, timing of reassessment, marking, feedback etc. Reference to Appendix F containing information on Academic Misconduct and Plagiarism

We strongly suggest that you try to submit all coursework by the deadline set as meeting deadlines will be expected in employment. However, in our new regulations, UEL has permitted students to be able to submit their coursework up to 24 hours after the deadline. The deadline will be published in your module guide. Coursework which is submitted late, but within 24 hours of the deadline, will be assessed but subjected to a fixed penalty of 5% of the total marks available (as opposed to marks obtained). Please note that we will accept your first submission only, if you then improve your work and submit it again within 24 hours of the deadline, your second submission won’t be marked.

Further information is available at

c)information on referencing and the avoidance of plagiarism, reference and web link to Academic Integrity Policy (see text below)

As a student you will be taught how to write correctly referenced essays usingUEL's standard Harvard referencing system from Cite Them Right. Cite them Right is the standard Harvard referencing style at UEL for all Schools apart from the School of Psychology which uses the APA system. This book will teach you all you need to know about Harvard referencing, plagiarism and collusion. The electronic version of “Cite Them Right: the essential referencing guide” 9th edition, can be accessed whilst on or off campus, via UEL Direct. The book can only be read online and no part of it can be printed nor downloaded.

Further information is available at Appendix F and the weblinks below

Harvard referencing

Academic Integrity

d)Reference and web link to Assessment and Feedback Policy

Assessment and feedback are fundamental parts of your learning experience. The UEL Assessment and Feedback Policy seeks to:

  • actively promote student success and academic achievement;
  • provide clear, accurate, accessible information and guidelines to all staff and students on assessment and feedback;
  • maximise the potential for consistency and fairness in assessment;
  • locate assessment and feedback as an integral part of learning and teaching processes.

Every component of assessment that contributes to an award, at all levels, is subject to internal (i.e. UEL academic staff) and External Examiner moderation. This ensures the maintenance of standards both internally and in comparison with similar programmes delivered at other higher education institutions.The UEL Assessment and Feedback Policyoutlines the process for the various stages of the marking process, as listed below.

  • Stage 1 – internal moderation. Anonymous marking is a process undertaken to avoid the possibility of unconscious bias entering the marking process. Wherever possible, the identity of students will be masked from markers and work only identified by student number. Where the method of assessment does not allow anonymous marking (e.g. dissertations, oral presentations, oral examinations, practical examinations, laboratory tests, performance etc.)all work will be second marked.
  • Stage 2 - Second marking as sampling or moderation (conducted by UEL academic staff). A minimum of 10% or 10 individual pieces of each assessment task, (whichever is the greater) will be second marked.Where assessment does not allow anonymous marking, all work will be second marked.

•Stage 3 - External Examiner moderation. A minimum of 10% or 10 individual pieces of each assessment task (whichever is the greater) will also be made available to the External Examiner (from anotherhigher education institution) for moderation.

External examiner reports are available to all students via Moodle and students are provided with advice from the UEL Student Union on the interpretation and use of external examiner reports.

The Assessment & Feedback Policy is available at

e)Reference and web link to Skills Curriculum and Skills Portal

The UELSkills Curriculumhas been designed to ensure that you are taught, have the opportunity to practice, and are assessed in three skillsets: Learning Skills, Professional Skills and Research Skills. These Skills are developed within your programme of study. Further information is available at

The UEL Skills Portal has been designed to act as a single gateway to a whole range of skills support that will help you progress through your studies. From tips on academic writing, using IT, to guidance on time management and exam revision - all of the resources in the UEL Skills Portal have been designed to support your learning and achievement, refer to

f)Assessment criteria or reference to where this information can be found in the module guides.

g)Research Integrity

The following text must be included in the handbook for all programmes that include a research module:

Research Integrity

The University of East London conducts high quality, innovative research and is guided by the principles and standards outlined in The Concordat to Support Research Integrity 2012; the University’s Code of Practice for Research policy; Code of Practice for Research Ethics; Procedure for the Investigation of Misconduct in Research, for staff and students, and the UEL Research Strategy 2014-2017. The Concordat seeks to provide a national framework for good research governance and its conduct. The Concordat applies to all fields of research supporting a research environment that is underpinned by ethical values. The University adheres to its responsibility to support and promote the highest standards of rigour and integrity and embed a culture of honesty, transparency, care and respect for all participants and subjects of research. The University is committed to ensuring that research is conducted with integrity and good research practices are upheld.

Research Ethics

The Universitythrough its researcherswill ensure that any research involving human participants, human material, or personal or sensitive data complies with all legal and ethical requirements and other applicable guidelines. The University has established Research Ethics Committees at University and School level to ensure appropriate ethical review of research projects involving human participation or personal data. The research study will require ethical approval from the University Research Ethics Committee (UREC), one of the School Research Ethics Committees (SRECs) or where applicable, Collaborative Partner Research Ethics Committees (CRECs). UREC reviews ethics applications from staff, MPhil, PhD,Post and Professional Doctorates and Mastersby research students. SRECs and CRECs consider applications fromtaught Masters and undergraduate students.

All research involving human participation or human material will require formal approval from UREC, SRECor CREC before the research commences. Students should submit research projects involving human participants, human material or personal data for ethical review, by the appropriate University Research Ethics Committee, and abide by the outcome of the review. The Ethics Committees ensure that appropriate procedures for obtaining informedconsent are observed, having particular regard to the needs and capacity of the subjects involved. The dignity, rights, safety and well-being of participants must be the primary consideration in any research study. Appropriate care must be taken when research projects involve: vulnerable groups, such as elderly people, children or people with mental ill-health; and covert studies or other forms of research which do not involve full disclosure to participants. The Research Ethics Committees also ensure that such research projects have been submitted for approval to all applicable external bodies, ethical, regulatory or otherwise.

Students who wish to conduct research in the NHS or Health and Social Care must apply to the NHS through the Integrated Research Application System (IRAS). The on-line application for ethical approval will be reviewed by a NHS or Social Care Research Ethics Committee. Students conducting studies under the auspices of any of the UK Departments of Health and/or the NHS are required to submit copies of their NHS or Social Care ethics approval letter and IRAS application form to the UREC Committee. UREC will grant consent for the study and issue an approval and sponsorship letter for the research, on behalf of the University. The University acts as a sponsor for NHS or Social Care approved research projects. Students should conduct their studies in accordance with the conditions specified in the NHS or Social Care ethics approval letter.

Students should understand their responsibilities to conduct research to high ethical standards and be awareof policies and procedures on good research practice. The University has established guidelines to preserve the confidentiality and security of personal data, relating to human participants and human material involved in research projects. Students must comply with the regulations of appropriate regulatory or statutory bodies and any legal obligations when conducting or collaborating in, research in other countries. Students should also observe the legal and ethical requirements existing in the UK and in the countries where the research will take place. Students should ensure that they have fully prepared for their planned research, allowing enough time to submit an application for ethical approval and obtain appropriate consent. It is advisable to seek guidance from supervisors on proposed research projects.