Study Guide SPH 106 final
Chapter 1
Types of communication (intrapersonal, interpersonal, group)
Definition of communication
Elements of the communication process / Communication model – (encoder, decoder..)
Chapter 2
Definition of Self-concept
Self-fulfilling prophecy
Public self vs. Private self – Goffman
Development of the self (looking-glass effect….)
Chapter 3
The nature of Language
Disruptive language / Evasive language (relative, euphemism, …..)
Differences in Gender use of language (journal reading - Tannen)
Differences in Culture use of language
Chapter 4
Characteristics of nonverbal language
Types of nonverbal communication (kinesics, proxemics, paralanguage, haptics….)
Research examples discussed in class associated with nonverbal communication
Differences in Culture use of nonverbal communication
Differences in Gender use of nonverbal communication
Chapter 5
Difference between listening and hearing (mental, physical)
Chapter 7
Dimensions of Intimacy (physical, intellectual, shared activities….)
Gender and Intimacy / Culture and Intimacy
Relational Dialectics (autonomy vs connected….)
Development of a relationship (Knapp) (stages by Knapp)
Johari Window (open, blind, unknown, hidden)
Chapter 8
The nature of conflict
Styles of expressing conflict (passive, aggressive,….
Gender and conflict style
Public Speaking Lectures
Demographics of an audience (age, gender…
General Purposes of a speech (inform, ….
Persuasive Claims
Organizational patterns of a speech (logical, chronological, space….
Elements of an introduction (attention getter, listener-relevance ….
Types of Attention Getters
Elements of a conclusion (signal conclusion, restate points, clincher)
Types of supporting details (examples, statistics, facts…..
Delivery methods extemporaneous, impromptu, manuscript, memorized)
Know all definitions of key terms