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Job Description

Title: Services Engineer

October 2015

Job Description

Private Bag 7, Tokoroa 3444  Telephone (07) 885 0340
 email
Job Title: / Services Engineer
Location: / Administration Building, Tokoroa
Group: / Assets
Your Name:
Signature:
Date Completed: / October 2015
Group Manager’s Signature:

Job Purpose

Umbrella statement of the major functions of the job.

Responsible for undertaking duties of an engineering nature allocated by the Services Manager including asset management, surveys, designs, project management, backflow program, trade waste program and reviewing service delivery.

Reporting Structure

This shows where the job fits into the organisational structure.

Functional Relationship Skills

Key internal and/or external contacts / Nature of contact most typical
(eg, courtesy, giving/ receiving information, explaining things, liaising, advising, gaining co-operation, facilitating, influencing and persuading, resolving minor conflicts, mediating, negotiating, formal negotiation, supervising, leading)
Direct reports (if applicable) / Supervise, mentor.
Internal Customers / Liaise with other divisions and business units.
External Customers / Liaise with contractors for contract compliance, suppliers, business and industry, public, other Councils and ad hoc authorities.

Accountabilities

These describe the scope and extent of responsibilities for the job. Additional accountabilities may apply in terms of Council’s current Delegations Manual.

Scope of Responsibilities / Extent of Responsibilities
Financial Responsibilities; Budgets and Decision-Making Authority / Authority to enter into contracts and authorise payments to levels as set out in Council's Delegations Manual.
Signing Correspondence / May do so only:
In relation to the duties of the position.
In accordance with the financial authority of the position.
In accordance with Council policy from time to time.
Media Communication / As delegated by the Chief Executive in conjunction with the Communications Manager.
Occupational Safety and Health / Will be familiar with, and adhere to, the principles stated in Council’s written policy on Health and Safety.

Key Result Areas

These describe the essential outcomes and what you are expected to deliver in the job.

Jobholder is accountable for: / Jobholder is successful when:
Asset Management Plans
Improve current Asset information and improve existing asset management systems. / There is continued improvement to Council's asset information and systems.
Subdivisions
Timely expert advice on subdivisions and land use consent applications from a servicing perspective and an active role in assessing building consents and site developments. / All subdivisions conditions are completed within three working days. Conditions are as per Council's Code of Practice for Subdivision and Development and Council's Stormwater Management Plan.
Utilities Services
Project managewater, wastewater and stormwater projects.
Being familiar with all appropriate standards and other requirements appropriate to utility services.
Preparing and supplying designs as requested by the Group Manager Assets, Services Manager or any other customer through the Services Manager.
Supervising installation to ensure satisfactory completion and restoration.
Providing accurate forecasts, estimates and payments as required.
Preparing business plans for new projects, for approval by management.
Ensuring that Council's services/asset records are maintained and are kept up to date. / Projects are completed on time and within budget, and there are no carry over projects to the new financial year.
Engineering standards are met.
Forecasts and estimates are within 10% of actual.
Designs are completed in a timely manner to a standard that they can be used for construction.
Business plan has sufficient detail to be approved as a project.
Trade Waste/Backflow
Implement Council's trade waste and backflow program. / Trade waste industries are charged according to their discharge to the wastewater system and no trade waste is discharged to the stormwater system.
Backflow devices are installed on all properties that have been identified as having activities that could affect the water supply.
Service Delivery Review
Review of service delivery in the Services section as per Section 17A requirements, in conjunction with Corporate team. / Service delivery is reviewed before August 2017 and then every 5 years.

Work Complexity

What are the most challenging duties typically undertaken?

The provision of accurate, timely engineering comments for subdivision development in the district.

Asset management improvements are as per industry best practice. Engineering projects are designed and constructed to appropriate engineering standards, considering whole of life cost for projects.

Competencies

This section describes the competencies and levels of competence for this job.

These are the seven units of competency which build on and reflect Council’s Corporate Values. When combined with the actions and behaviours detailed in those Values, the result is effective performance on the job. For each unit of competency there are listed:

Those elements which must be present to ensure effective performance; and

The degree or level of competence required in those elements “average” or “high”.

Unit / Element / Level of Competence
1.Communicate Effectively / 1.01Listen actively
1.02Use appropriate language
1.03Produce clear, accurate correspondence
1.04Use effective non-verbal techniques
1.05Read and confirm understanding of written information
1.06Use effective question techniques
1.07 Make effective presentations
1.08Confirm understanding of verbal communications / High
2.Plan Work / 2.01Identify tasks
2.02Identify resources needed
2.03Assist with budgets
2.04Obtain necessary authorities
2.05Prioritise necessary tasks
2.06Establish timeframes
2.07Anticipate possible variations
2.08Schedule review of plan on completion of work / High
3.Implement Plans / 3.01Audit work plan to confirm desired outcomes
3.02Obtain necessary resources:
3.02.01Materials
3.02.02Personnel
3.03Assign tasks and resources
3.04Monitor progress against plan
3.05Manage unexpected variations / High
4.Provide Quality Service / 4.01Maintain knowledge of Council’s structures and activities
4.02Follow a quality approach in delivering existing services
4.03Apply technical knowledge and skills effectively
4.04Use positive communications style
4.05Manage conflict situations
4.06Review and improve customer service
4.07Be innovative and flexible / High
5.Work in a Team / 5.01Work to agreed ground rules
5.02Establish agreed team goals
5.04Use appropriate decision-making process
5.05Help others to develop to their full potential
5.06Resolve conflicts within the team
5.07Recognise and utilise the diverse contribution of individuals
5.09Support team activities / Average
6.Manage Self / 6.01Identify how personal needs and values fit with those of the Council
6.02Turn identified work roles and responsibilities into actions
6.03Establish realistic and agreed objectives
6.04Use personal coping strategies to handle unusual situations
6.05Share work responsibilities
6.06Follow a personal development plan
6.06.01Specialist training
6.06.02Personal interest
6.07Regularly review own performance to identify potential
6.08Maintain balance between work and other
6.09Be a good role model / High
7.Leadership / 7.02Model commitment to the vision, goals and objectives
7.03Create a positive environment with opportunities for development and innovation
7.04Build and sustain the team’s trust
7.05Develop inter-dependent team relationships
7.06Manage conflict
7.07Delegate tasks as appropriate
7.08Build motivation and optimism
7.09 Manage performance and coach
7.10Negotiate effectively / Average

Person Specification

What attributes are required for success in this job?

Description / Essential / Desirable
Specific Skills and Abilities
The essential and desirable skills required for this job and associated performance standards. / Well-developed interpersonal skills and ability to work within a team environment. / Experience negotiating with contractors acting as Engineering representative.
Ability to use AutoCAD.
Survey skills.
Qualifications
The essential (including those required by legislation/ regulation) and desirable qualifications for this job. / Tertiary Qualifications (NZCE) or equivalent.
Experience/Knowledge
The experience and knowledge necessary to perform this job. / At least five years relevant experience including experience with contract documentation and administration.
Knowledge of Local Authority operations.
Experience in Council Utilities. / Experience in a responsible position in Local Government engineering.
Financial budgeting.
Services delivery review.
Commitment to Corporate Values
As developed by Council’s staff and elected representatives / Must develop and maintain a clear knowledge of, and commitment to, Council’s Corporate Values. This must be demonstrated in all aspects of work behaviour.