Jackie Manker

706 East Carpenter

Jerseyville, IL 62052

(618)292-1126

Profile

Ambitious and hard-working college graduate

Skilled communicator, persuasive, and highly functional in ambiguous situations

Self-motivated with high energy, initiative, and adaptability

Able to identify problems and form effective and innovative solutions

Proficient in Microsoft Word, Powerpoint, Excel, Access, Corel and the Internet

Experience

Bath and Body Works

Customer Sales Leader

Maximized sales potential by coaching and developing associate behaviors on the sales floor

Analyzed daily business and created action plans to ensure implementation of company selling strategies

Managed and maintained a cohesive sales team through effective communication and motivation

DEB Clothing Stores

Retail Consultant and Key Holder; 2003

Assisted customers in making merchandise selections

Ensured associates successfully executed transactions and maintained a balanced register

Addressed customer service and quality control issues

Family Heritage Insurance Company

Insurance Sales Agent; 2001-2002

Responsible for the marketing and sale of cancer insurance policies

Conducted product presentations to prospective customers

Honored as one of the top ten performers in first month of sales

Farmer’s State Bank

Bank Teller; 2000-2001

Effectively operated and balanced cash drawer

Maintained good customer relations

Resolved account problems over the phone and in-person

Accurately entered data into computer system

Education

Illinois College

Jacksonville, IL; 2000-2005

Bachelor of Arts in Economics, Spanish, and German with a minor in Theater

Conducted independent studies in Spanish, German, and economics

La Universidad de Alicante

Alicante, Spain; fall 2003

Foreign study abroad

Jacksonville High School

Jacksonville, IL; 1996-2000

Graduated with straight A’s and national honors

Awards and Accomplishments

Member of Phi Beta Kappa National Honor Society

President of Phi Sigma Iota Foreign Language Honor Society

Member of Sigma Phi Epsilon Literary Society

Member of Delta Mu Delta Business Honor Society

Member of Delta Omicron Epsilon Economics Honor Society

Recipient of over 20 foreign language, business, and scholar awards, including the Illinois College Sturtevant Leadership Award, the Walter Bellatti Senior Honor Scholar Award, and the United States Achievement Academy’s National Collegiate Scholarship Award

Active participant in local and college theater, with lead roles in productions such as Annie, Grease, Die Frau mit dem Dolche (performed in German), and El viejo celoso (performed in Spanish)