Suzanne M. Cromlish
5152 West 99th St.
Oak Lawn, IL 60453 • 704.797.1157 •
RESUME
OBJECTIVE:
To promote engagement and success, to heighten recruitment, retention and visibility, to promote excellence, collaboration, and teamwork, and fully support the visionary educational innovation as a faculty team member for Saint Xavier University!
SUMMARY:
Enthusiastic promoter dedicated to dynamic delivery
Powerful critical thinker with abilities to research and “Think Outside of the Box”
Experience in managing and directing budget, operations, outreach, and compliance
Strategic entrepreneurial planner to develop and reach goals
Continually searching for challenges with an inner desire for success
Proven administrative capabilities
Accomplished writer and public speaker
Grounded in integrity and honesty
SKILLS AND CREDENTIALS:
Health Care Administration Licenses:
NC Licensed Skilled Nursing Home Administrator Aug. 2006 – Sept. 2017 #2264
Issued by: The NC Board of Examiners for Nursing Home Administrators
NC Licensed Assisted Living Administrator Dec. 2008 – Dec. 2017 #A00001367
Issued by: NC State Dept. of Health Service Regulation – Adult Care Licensure Division
Special Education Handicapped Teaching Certification June 1990 – Valid for Life
Issued by: The California Community Colleges Board of Governors #15-5-CRO-003
Relevant Experience:
Former Nationwide Innovative Business Owner
Sign Language Interpreter and Instructor – Interpreted for 5 US Presidents
Windows 10, Microsoft Office, Amos & SPSS
NVivo, SmartPLS, Canvas, Blackboard, Moodle
PROFESSIONAL MEMBERSHIPS:
The National Center for Employee Ownership – nceo.org
The ESOP Association – esopassociation.org
The Ohio Employee Ownership Center – oeoc.org
The Academy of Management
Suzanne M. Cromlish
5152 West 99th St.
Oak Lawn, IL 60453 • 704.797.1157 •
EDUCATION:
Ph.D. in Management Candidate - Designing Sustainable Systems
Case Western Reserve University AACSB Accredited Cleveland, OH
ABD: August 1, 2016 Projected Graduation: May 2017
DISSERTATION TOPIC:
Empowering the 99% with Employee Owned Company (ESOP) Acquisitions
RESEARCH ACCOMPLISHMENTS:
Research Presented at the Following Conferences:
The Academy of Management’s Annual Conference in Vancouver, BC – August 2015
Ohio Employee Ownership Center’s Annual Conference in Akron, OH – April 2016
Annual Conference for the Ohio/Kentucky Chapter of The ESOP Association at Powell, OH – March - 2016
Annual Conference for The Carolina’s Chapter of The ESOP Association at the NASCAR Hall of Fame in Charlotte, NC – August 2015
The Mid-Year Fellows Workshop in Honor of Louis Kelso at Rutgers University - January 2015
Research Articles Published:
New Study Finds Acquisitions by ESOP Companies Highly Successful The Employee
Ownership Report – March-April 2015 / volume XXXV, No. 2
How Well Do ESOP Acquisitions of Non-ESOP Companies Work? Guest Commentary,
The National Center for Employee Ownership, February 5th, 2016
Collaborating with the following on Employee Ownership Research:
The National Center for Employee Ownership in Oakland, CA (nceo.org),
The ESOP Association in Washington, DC (esopassociation.org)
The Ohio Employee Ownership Center at Kent State University in Kent, OH (oeockent.org)
Master of Business Administration (MBA) August 2012
Pfeiffer University 3.98 GPA Charlotte, NC
Participated in International Academic MBA Trip to France
After graduation, Pfeiffer requested me to assist the Dean of International Studies with an International Academic MHA Trip to Austria in August 2013
Master of Health Administration (MHA) August 2011
Pfeiffer University Charlotte, NC
4.0 GPA, President of Pfeiffer Healthcare Executive Student Organization (PHESO)
Participated in International Academic MHA Trips to Germany and Canada
Bachelor of Arts Degree (BA) August 1972
Catawba College 2.9 GPA Salisbury, NC
Received 4 scholarships
Suzanne M. Cromlish
5152 West 99th St.
Oak Lawn, IL 60453 • 704.797.1157 •
RELEVANT EXPERIENCE:
Utilizing experience in business and skilled nursing home/assisted living administration and graduate education in health and business administration, bring textbook concepts to life for students in Business and Health Administration courses at the following institutions of higher learning:
Saint Xavier University Chicago, IL
Assistant Professorial Lecturer of Management Fall 2016 – Present
Currently teaching: MBA Diversity and Inclusion, UG Diversity, UG Organizational Behavior, and UG Business Matters
High Point University High Point, NC
Adjunct Business Management Instructor Spring 2016
Taught: Principles of Management and Organizational Behavior.
Mitchell Community College Statesville, NC
Adjunct Business and Health Instructor Summer 2011 – Spring 2016
Taught: Introduction to Business, Principles of Management, Marketing Research, Community Health, Personal Health and Wellness, Medical Insurance, Introduction to Healthcare Management and Long Term Care Administration.
Wesleyan Arms Retirement Center High Point, NC
Assisted & Independent Living Campus Administrator Sept. 2008 – May 2010
Managed and directed 69-bed facility with a staff of 50, maintaining 96% occupancy while achieving deficiency free annual survey rating for 2010. Responsible for budget, operations, and quality of care in accordance with federal, state, and local regulations for both assisted living facility and senior independent living apartment complex.
Brian Center Hickory Viewmont Hickory, NC
Skilled Nursing Home Administrator Sept. 2007 – August 2008
Received excellent annual survey results and maintained 95% occupancy for 104-bed skilled nursing facility with a staff of 105. Planned, developed, monitored, and supported all facility functions while demonstrating excellent customer service skills and maintaining an open door policy that welcomed the input of residents, family members, and staff.
Classy Celebrations Salisbury, NC
President – Business Owner Aug. 2002 – Aug. 2007
Published local coupon book, marketed and designed advertisements and coupons with business owners – books sold through schools, churches, and non-profit organizations for fundraising.
Suzanne M. Cromlish
5152 West 99th St.
Oak Lawn, IL 60453 • 704.797.1157 •
Phoenix News Express Phoenix, AZ
VP Marketing and Operations March 1997 – June 2002
Hired and trained circulation and collection managers; responsible for route drivers, created job descriptions and a master route file, supervised marketing, and operations with approximately 60 payroll staff. Directed The New York Times, The Wall Street Journal, and approximately 30 other news publications for residential and commercial distribution within the Phoenix metropolitan area.
Talking Hands Nashville, TN
President/Instructor – Business Owner July 1983 – March 1997
Developed, marketed, and taught communication with the deaf and hearing impaired and also developed and taught customized non-verbal one-handed “Officer Safety Hand Signals” instructor courses for SWAT, Patrol, Narcotics, and Correctional law enforcement agencies and academies nationwide. Also designed customized videotapes and instructor manuals with scenarios and pictures of every signal for each attendee.
POSITIONS HELD AFTER COLLEGE:
Bell’s Antiques
Purchasing and Sales Representative – Imported antiques from Europe in 40’ tractor trailer cargo units, worked with US customs agents for inspections, sold to end-users and antique dealers nationwide.
TRW Corp. / Phillip Hunt Chemical Corp. / Syncom, Inc.
District Manager for these manufacturers – covered multi-state territories, established and trained dealer networks, and negotiated national contracts with Fortune 1000 Companies headquartered in the respective territory.
PERSONAL ENRICHMENT:
Sign Language Interpreter and Instructor, have Interpreted for 5 US Presidents, First Ladies, Cabinet Members, and many Governors, Senators, and Celebrities, The Official Sign Language Interpreter for Lions International Conventions for over 10 years, Produced a 30 minute weekly live cable TV show called Talking Hands for 6 months teaching Sign Language, Reading the Bible and having daily devotions with my husband of 36 years, Participating in Weight Watchers, Exercising regularly, Viewing documentaries, Reading non-fiction books, Playing piano, Conducting research benefiting employee-owned companies to personally and financially empower the 99%, and Purchasing gifts on sale after holidays to bless others!
Suzanne M. Cromlish
5152 West 99th St.
Oak Lawn, IL 60453 • 704.797.1157 •
REFERENCES:
Corey Rosen, Founder
National Center for Employee Ownership (NCEO)
1629 Telegraph Ave., Suite 200
Oakland, CA 94612
510-208-1314
www.nceo.org
J. Michael Keeling, President
The ESOP Association
1200 18th Street, NW Suite 1125
Washington, DC 20036
202-293-2971
www.esopassociation.org
David Kame, MBA, CPA
Lecturer at UNCG
Former CFO, Wesleyan Arms and Providence Place
200 Arlington Drive
Jamestown, NC 27282
336.454.1617
Carol Vogt, Dr. P.H., MSN, RN
Associate Professor of Health Administration
Pfeiffer University
4701 Park Road
Charlotte, NC 28209
919-417-2078