SPIP Programme Facilitator

Job Description

SPIP Programme Facilitator

Job Title: / Separated Parents InformationProgramme Facilitator
Salary Range/Grade: / £100.00 per course + travel mileage expenses
Hours: / Casual as and when required
Work base: / home
Reporting To: / Senior SPIP Facilitator or Children’s Services Manager SPIP
Responsible for: / None
Main Purpose of Job:

To facilitate group sessions with parents who have separated or are in the process of separating/divorcing by utilising the ‘Separated Parents Information Programme’.

To facilitate attendee number limited sessions either in small/large groups or on a 1: basis

To support the Senior Facilitator working closely with the Business Support Coordinatorsto ensure that referrals have been booked onto the courses and attendees have received follow up calls prior to course date

To support area liaison with Admin hub regarding non attendance and follow up as required with attendees

To ensure any relevant paperwork is completed by the participants and support is given for online evaluation completions

To ensure the prompt return of any relevant documents to the central admin office.

To complete any expense claims promptly.

To report any concerns regarding safeguarding and follow set procedures

To comply with the health and safety / fire safety policies and procedures applicable to each of the venues utilised and where necessary undertake relevant risk assessments

Spurgeons exists to respond to the needs of individuals and responsibilities are therefore unpredictable and varied. It is expected, therefore, that all staff will work in a flexible manner and will undertake all reasonable tasks not specifically included in the job description.

To complete paperwork associated with the above sessions and support the completion of monitoring / statistical returns

To ensure any relevant paperwork is completed by the participants and to support them in doing so if necessary.

To take part in follow-up evaluation exercises of the programme and it’s achievements

To undertake relevant training as required and attend standardisation meetings

To attend one to one and group supervision meetings and team meetings, as required.

Spurgeon’s staff will be aware of and adhere to Spurgeons policies and procedures.

Performance Fundamentals:
Spurgeons has identified three performance fundamentals applicable to all roles in the organisation:

Providing Excellent Services
Managing Self and Others
Managing Resources

All job tasks and competencies are aligned with these performance fundamentals.
Performance Indicators and Targets:

Facilitate completion of engagement and end of intervention baseline questionnaires/action plans
Report safeguarding incidents according to timescales
Record all sessions and any incidents requiring follow up to required quality and timescales
Customer satisfaction feedback received to be rated “good” or better
Evidence of engagement and positive change identified through the contract KPI’s
Ensure successful engagement and contact with identified individuals
Attend and participate in team meetings, professional meetings and constructively challenge where necessary for positive change to take place and for safeguarding to be paramount

Job Description
Providing Excellent Services

To provide the parenting programme to parents whohave been identified and referred or self referred.

To use a range of approaches to effectively engage with parents

To ensure that the policies, procedures and practice for safeguarding and promoting the welfare of children are implemented effectively within Spurgeons and relevant Local Safeguarding Children Board policies and procedures.

To work flexibly and deliver services across the Spurgeons as directed.

Managing Self and Others

Be accountable for and review own practice using supervision and other opportunities for professional development.

To provide support as required to colleagues (internally and partner agencies) to ensure contract KPI targets are achieved.

To ensure prompt, clear and factual case management and evidence collection of interventions

Managing Resources

Follow contractually agreed case management procedures, including recording and reporting, involving other agencies, colleagues and line managers where appropriate.

To implement processes and quality systems to ensure that all services operate within Spurgeons monitoring processes so that data is collected and analysed to enable effective decision making to improve performance and deliver better outcomes.

Person Specification
Attainments / In order to be considered for this post you will have to demonstrate that you already have: / Criteria

Qualifications

/ Maths/English Grade C or above essential
Parenting programme or child care qualification
Mediation qualification/experience
PTTLS trained (or equivalent) / E
E / D
D

Experience

/ Significant experience of work with parents and/or families Extensive Experience of working with young people
Knowledge of Safeguarding procedures
Experience of working with challenging / hard to engage client groups.
Experience of presenting information to groups.
Experience of running parenting programmes
Experience of carrying out Risk Assessments
Experience of delivering training packages to a variety of audiences / E
E
E
E
E
E / D
D

Work Based Knowledge

/ A working knowledge and demonstrable understanding of:
The Children Acts of 1989 and 2004 and United Nations Convention on the Rights of the Child
Child protection and safeguarding issues, including Safeguarding and Child Protection policies, procedures and systems
Knowledge of Child Development and the impact on children from issues such as domestic violence, substance misuse and parental mental health
The Data Protection act in relation to working with Children families and multi-agency working.
Equal opportunity and diversity in assessing and responding to the needs of children and families / E
E
E
E / D

Skills

/ Proficient in Microsoft Word and Outlook
Excellent interpersonal and communication skills – effective in a variety of settings and range of people.
Effective persuading, communicating and interpersonal skills to gain commitment, confidence and compliance.
Responsive to direction and challenge.
Demonstrates an excellent customer service approach
Demonstrably accurate, methodical and neat in ways of working
Proficient time management skills
Skills in collating and sharing data / E
E
E
E
E
E
E
E

Special Job

Circumstances

/ A car driver and access to a car for work purposes
Ability to travel regularly within the delivery area
Flexible approach to hours due to travel and supporting the needs of colleagues and service users. This willinclude some weekend and evening work outside normal working hours
Note: If you have difficulty in meeting these conditions because of a disability or family circumstances, the Chair of panel will discuss it with you in order to consider reasonable adjustments to the job or working conditions. / E
E
E

Competencies (expected behaviours)

Within the main performance fundamentals Spurgeons identified ten core competencies that describe expected behaviours for which staff are required to work within, at the level of their role. For eachpost there are job critical competencies that are key in ensuring the role is done effectively which are complemented by other core competencies.

Please refer to Spurgeons Competency Framework for detailed descriptions.

Competencies / Level / Job Critical Competencies / Other Core Competencies
PROVIDING EXCELLENT SERVICES
Focusing on the Customer
To meet customers’ (service users and colleagues) needs and aims to continuously improve the services they provide to make sure customers receive an excellent service. / 3 / X
Safeguarding People
To ensure that all service users are appropriately safeguarded and that all staff are kept safe whilst working; safeguarding being always recognised as of paramount importance. / 3 / X
Delivering Outcomes
To ensure agreed outcomes are delivered in the most efficient and timely way by embracing a creative and entrepreneurial approach. / 3 / X
MANAGING SELF AND OTHERS
Providing Direction
Leading and providing direction to individuals, supporting and enabling them to make a positive contribution to the current purpose and future vision of the organisation. / 3 / X
Working as a Team
To work effectively with other people and use the diversity of the team to create a working environment which helps achieve the tasks. / 3 / X
Developing Self and Others
To behave ethically and professionally within your role, being aware of your own and other people’s strengths and weaknesses, and take steps to learn, develop and achieve high levels of performance in yourself and others. / 3 / X
Embracing Change
To embrace change effectively within services and departments through reflective, motivating and flexible leadership and team working. / 3 / X
Communication
To ensure the effective use of written and oral communication skills to convey information and ideas to individuals and teams within and outside the organisation and create opportunities for individuals to respond and provide feedback. / 3 / X
MANAGING RESOURCES
Making Evidence Based Decisions
To identify and use various sources of evidence, making meaning of it to understand how relevant and valid it is, to enable effective decision making that improves performance and delivers outcomes. / 3 / X
Planning and Managing Resources
To make sure the organisation delivers its key priorities, tasks and forecasts; effectively manage risks, relationships and use resources in efficient ways to deliver outcomes. / 3 / X

Job Advertisement – Separated Parents Information Programme Facilitator

Spurgeons are recruiting additional engaging facilitators for the Separated Parents Information Programme (SPIP) in the following areas: Birmingham, The Black Country, Sussex, Brighton, Worthing, Eastbourne and Chichester.

You will have a proven track record of delivering training to adults and will possess a PTLL or Level 3 Adult Education and Training qualification or be prepared to work towards one within 3 months. You will be working with a diverse group of individuals and must possess the following:

Knowledge of Safeguarding procedures
Experience of working with challenging / hard to engage client groups.
Experience of presenting information to groups.
Experience of running manualised programmes

You must demonstrate empathy and compassionate and be hopeful for the course participants.

CAFCASS have commissioned Spurgeons to run this programme for adults who have separated from their partners and where they have children.

We would welcome an application from you.

Closing date is: 22nd April 2018

Interviews will take place in Birmingham 3rd May and Brighton 4th May

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