Disclosure/ Truth Telling in an Intercultural Communication Perspective

Programme

Intercultural Communication at Work
(Swedish title: Tvärkulturell kommunikation på arbetsplatser)
Department of Linguistics Renströmsgatan 6 412 55 Göteborg
Thursday, November 20, 2003
08.00 –
09.00 / Registration and coffee outside the main lecture hall (Stora hörsalen)
09.00 –
09.15 / Opening address by Prof. Jens Allwood, Göteborg University (Stora hörsalen)
09.15 –
10.15 / Plenary lecture
Professionalism in Intercultural Job Interviews
Iben Jensen, lecturer
Roskilde University, Denmark
Room: Stora hörsalen
10.15 –
10.45 /

Coffee/tea

Room: Stora hörsalen

Health
Chair: Nataliya Berbyuk / Room: G312
Business
Chair: Liisa Salo-Lee / Room: H527
Media and Technology
Chair: Kaarlo Voionmaa
10.45 –
11.15 / Ingrid Hanssen

Disclosure/’Truth Telling’ in an Intercultural Communication Perspective

Lovisenberg diakonale høgskole, Norway / S. Cacciaguidi et al
Whatcha Mean?: The Pragmatics of Intercultural Business Communication in Financial Shared Service Centres
National University of Ireland, Galway, Ireland / Kenneth Kidd
International Multilingual Channel (IMC)
Helsinki University Language Centre, Finland
11.15 –
11.45 / Ira SenGupta
Course Title: Building Culturally Competent Individual and Community Partnerships through Effective Communications
Cross Cultural Health Care Program, Seattle, WA, USA / Wang, YiHong
The Different Transformations of Habitus to Adapt to Intercultural Communication
Arbeitsstelle Interkulturelle Bildung
International Studies Center, Graduate School, Hamburg University, Germany / Miguel Benito
The Immigrant Institute and Intercultural Communication on the Internet
Immigrant Institute, Borås, Sweden
11.45 –
12.15 / Ingrid Hanssen

When Professional Interpreters are Not Called in: An Unconscious Use of Power by Health Personnel

Lovisenberg diakonale høgskole, Norway / Yuen-fan Lornita Wong
Communication and Management of Cultural Diversity at Work in China
Department of Chinese and Bilingual Studies, The Hong Kong Polytechnic University / Room: H527
Macrosocial Issues
Chair: Kaarlo Voionmaa
Sine Just
Communicative Prerequisites for Diversity – Protection of Difference or Promotion of Commonality?
Centre for Communication Studies, Faculty of Modern Languages, Copenhagen Business School, Denmark
12.15 –
12.45 / Jens Allwood &
Nataliya Berbyuk
Communication and Interaction in Multicultural Health Care: Foreign Doctors in Sweden
Dept. of Linguistics, Göteborg University, Sweden / Neva Cerbron et al
Cross-Cultural Business Communication
Faculty of Humanities, University of Primorska, Slovenia / Maria Lindholm
Is There a Community Language?
Department of Language and Culture, Linköping University, Sweden
12.45 –14.00 / Lunch

Room: Stora hörsalen

Health
Chair: Jens Allwood / Room: G312
Business
Chair: Iben Jensen / Room: H527
Media and Technology
Chair: Magnus Gunnarsson
14.00 – 14.30 / Dahlia Setiyawan
A case study of Collectivism among Indonesian Patients at a U.S. Medical Clinic
M.S.Ed Candidate in Intercultural Communication
University of Pennsylvania, Graduate School of Education,USA / Sigrid Damman &
Tonje Osmundsen
Culture and Motivation in Multnational Companies – Some Observations from Korea
Studio Apertura, Norwegian University of Science and Technology, Norway / Anda Rozukalne
Internationalisation Process in Latvian Magazine Market in 2002 - 2003: Development, Competition, New Arrivals
Faculty of Social Sciences
Departament of Communication
Latvian University, Latvia
14.30 –
15.00 /

Susanne Karlander &

Leila Pekkala

Oh, All These Coffee Breaks!
The Importance of Understanding and Taking Part in the Smalltalk During the Coffeebreaks. From Our Experience of Adult Education for Foreign Doctors in Swedish Language
Fristad Folk High School, Sweden / Doreen Sigfried
The Construction of Culture in German-Swedish Business Talk
Department of Northern European and Scandinavian Languages and Cultures, Humboldt University,
Germany / Saku Mäkinen &
Pentti Vanha-aho
Explorations in cultural value systems and their effects in cross-national technology adoption
Tampere University of Technology, Institute of Industrial Management,
Finland
15.00 – 15.30 / Room: Stora hörsalen
Education
Chair: Nataliya Berbyuk / Tonje C. Osmundsen &
Sigrid Damman
The Influence of Expatriates on Local Subsidiaries
Studio Apertura, Norwegian University of Science and Technology, Norway / Room: H527
Macrosocial issues
Chair: Magnus Gunnarsson
R. Penkova & R. Kyuchoukova
Challenges to Education in Multicultural Environment
Sofia University, Bulgaria / Alina Litvinenko
Russian emigration culture in European context
School of Economics and Culture,
Latvia
15.30 –16.00 / Frederic Dervin
Acquisition of Intercultural Competence during a Stay Abroad: Towards Possible Assessment?
Department of French Studies.
University of Turku, Finland / U-maporn Kardkarnklai
Conflict-Softening in Thai-Japanese Business Meetings
School of Linguistics &Applied Language Studies, University of Reading, UK / Ingmar Söhrman
Intercultural Communication or Parallel Cultures: The Swiss Example with Special Regard to the Rhaeto-Romance Situation
Dept. of Romance Languages,
Göteborg University, Sweden
16.00 – 16.30 /

Coffee/tea

16.30 – 17.00 / Solvor Åsebø
La skravla gå - Chatter away
Senter for voksenopplæring/ Institutt for språk- og
kommunikasjonsstudier, NTNU, Trondheim, Norway /

Taina Vuorela

Humour in Intercultural Business Negotiations – A Strategic or a Relational Resource?
Afinla, Finland / Christine Anthonissen (US) & Erica George (UWC)
Managing Cultural Diversity: Shifting from Bilingual to English-dominant Identities?
Dept Alg Taalwetenskap, Univ Stellenbosch; Dept of Linguistics, Univ of the Western Cape, South Africa
17.00 – 18.15 /

Panel

Theme: The Ethics of Intercultural Communication

Jens Allwood, Bilyana Martinovski, Dept. of linguistics, Göteborg University, Sweden and Anki Dellnäs, Center for Democratic Values Studies, Dept. of Linguistics, Göteborg University, Sweden
Room: Stora hörsalen
19.00 /

Reception

Stadshuset (main entrance)
Gustav Adolfs torg 5
(Tram to Brunnsparken)
Friday, November 21, 2003
09.00 –10.00 / Plenary Lecture Intercultural Communication in Theory and Practice: Current Trends
Liisa Salo-Lee, Professor
University of Jyväskylä, Finland Room: Stora hörsalen
10.00 – 10.30 /

Coffee/tea

Room: Stora hörsalen
Education
Chair: Kaisu Korhonen /

Room: G312

Specific Cultures
Chair: Biljana Martinovski / Room: H527

Media and Technology

Chair: Kenneth Kidd
10.30 – 11.00 /

Sándor Földvári

Contrastive Teaching of the Cultures and Languages of the Baltic Peoples in the System of Hungarian Higher Education

Debrecen University, Hungary / Tony Fang
The Paradox of Chinese Communication
Stockholm University, Sweden / Emmanuel K. Ngwainmbi
Information Technology, Glocalisation and
Nepad’s Development Perspective: Managing Cultural Diversity through Good Governance

Department of Language, Lit. & Communication, Elizabeth City State University, NC, USA

11.00 – 11.30 / Sven Bislev & Simon Ulrik Kragh
Globalizing Universities
Copenhagen Business School, Denmark / Kao Shih-Chi
The Rise of “New” Taiwanese Identity
Macquare University, Sydney,
Australia / María Palma Fahey
Speech Acts and Intercultural Communication: a Cross-Cultural Comparative Analysis of the Speech Act of Apologising in an Irish and a Chilean Soap Opera
University of Limerick, Ireland
11.30 – 12.00 / Yulia Lopatina
Functional-Cognitive Approach at Developing Professional Communicative Skills
Syktyvkar Forest Institute of St. Petersburg State Forest Academy, Russia / Vita Savicka
Practice of Communication Campaigns on the Pension Systems in Latvia and Poland
Public Relation program, Riga Stradina University, Latvia / Dieter Huber
Old Standards and New Challenges:
Intercultural Communication in the Global Network Society
Johannes Gutenberg University
Mainz, Germany
12.00 –12.30 / Room: Stora hörsalen
Interpretation
Chair: Kaisu Korhonen /

Room: C361

Public Administration
Chair: Biljana Martinovski /

Room: H527

General
Chair: Elisabeth Ahlsén
Kjersti Ørvig
Interpreting in the context of language and communication in social setting
University of Stavanger, Norway / Rose Aghdami
Transition as Trauma?
University of Wolverhampton, UK; Mensana International (Intercultural Psychological Consultancy), UK / Christopher M. Schmidt
Culture-Specific Image-Schemas in Organisational Theory
Åbo Akademi/ESF, Finland
12.30 – 14.00 /

Lunch

Room: Stora hörsalen
Education
Chair: Anki Dellnäs /

Room: G312

Specific Cultures
Chair: Åsa Abelin / Room: H527

General

Chair: Elisabeth Ahlsén
14.00 – 14.30 / Stephen McElhinney
Providing Practical Skills and Theoretical Insights in Intercultural Communication: Competency Training in an Iinternational Education Context Macquarie University, Australia /

Daniel Aberra

Communication with No Common Languages. The Case of Arbore, Borena and Hamer Community Animal Health Workers (CAHW) (Trainees) with Veternarians (Trainers)
Addis Ababa University, Ethiopia / Pierre Gander & Ingvar Lind
Intercultural colours – The meaning of colour terms in four languages
Center SSKKII, Göteborg University, Sweden
14.30 – 15.00 / Sini Konivuori &
Liisa Salo-Lee
European Masters in Intercultural Communication (EMICC)
Department of Communicaton
University of Jyväskylä, Finland / Sasho Ognenovski
The Macedonian Map of the Nonverbal Signs – Bonding of the Differences
Macedonia / Elena Korshuk
Learning more about Culture Through Free Word Association Data
Department of English and Speech Communication, Belarusian State University, Minsk, Belarus
15.00 – 15.30 / Paula Hyttinen
Introduction of ICC Course "Developing Intercultural Competence"
Kymenlaakso Polytechnic,
Finland / Leyla Naseh
We Talk about "Kärlek" in Swedish We Talk about "Love" in Swedish
Stockholm University, Sweden / Anju Saxena
Cross-cultural Pragmatics: Translating Politeness
Uppsala University, Sweden
15.30 – 16.00 /

Coffee/tea

16.00 – 16.30 / Room: Stora hörsalen
Education
Chair:Pierre Gander /

Room: G312

Specific Cultures
Chair: Cheryl M. Cordeiro / Room: H527

Specific Cultures

Chair: Beatriz Dorriots
Kaisu Korhonen
Developing Intercultural Competence as Part of Professional Qualifications
Kajaani Polytechnic, Kajaani, Finland / Dianyu Li
Use of Conjunctions of "Reason" in Argumentation: A Comparative Discourse Analysis
Department of Linguistics, Göteborg University, Sweden / Mihai Daniel Frumuselu
Two Romanian key-words: dor and omenie - more than yearning and humaneness
University of Örebro, Sweden
16.30 –
17.00 / Room: Stora hörsalen
Working Life
Chair: Pierre Gander / Elena Maceviciute
Communication behaviour of Lithuanian 'Hosts' in Meetings with Foreigners (Strangers)

Vilnius University (Lithuania); University College Borås, Sweden

/ Muhammad Anwar Khan
ICC and Non-Verbal Communication
Compete College, Faisalabad,
Pakistan
Cal W. Downset al
Measuring Organizational Commitment
University of Kansas, USA
17.00 –
17.30 / Aileen Pearson-Evans &
Sylvia Schroeder
The Intercultural Workplace Project in Ireland
School of Applied Language & Intercultural Studies, Dublin City University, Glasnevin, Dublin, Ireland / Marjana Finzgar &
Milosa Gogala
How do Foreigners Feel in Slovenia?
Secondary School of Textiles, Slovenia
Secondary School of Trading, Slovenia / Zhuo Jing-Schmidt
On recognizing the illusion of shared culture as a result of shared spoken language: the first step toward intercultural conflict management
Department of General Linguistics, Institute of Linguistics, University of Cologne, Germany
17.30 – 18.30 / NIC Board Meeting
Room: Stora hörsalen
19.30 /

Conference dinner

Humanisten
Saturday, November 22, 2003
09.00 – 10.00 / Plenary lecture
The New Intercultural Labour Market in Europe
Stein Ringen,
Professor of Sociology and Social Policy, Fellow of Green College,
University of Oxford, Social Sciences Division
Room: Stora Hörsalen
10.00 – 10.30 /

Coffee/tea

10.30 – 11.00 / Room: Stora hörsalen
Working Life
Chair: Dennis Day /

Room: G312

Interpretation
Chair: C.Downs / Room: C361
Public Administration
Chair: S. Ringen
Ulrika Ferm
Intercultural Communication in Relation to Daily Police Work
Department of Linguistics and SSKKII, Göteborg University, Sweden / Giovanna Pistillo
The Interpreter as Cultural Mediator
Università degli Studi de Napoli "Federico II", Italy / Elisabeth Elmeroth
Public Authorities about Immigrant Minorities
University of Kalmar, Sweden
11.00 – 11.30 / Baljit Kaur d/o Surjit Singh

Intercultural Communication at a Service Counter in a Multi-Ethnic Society

English Language Department, Faculty of Languages & Linguistics, University of Malaya, Malaysia / Room: G312
Education
Chair: C. Downs / Kinga Williams &
Rose Aghdami
Managing Migration
29 Lockstile Way, Goring-on-Thames, England
Anita Eglite
Preparation of Translators in the Trinitary System

High School of Culture and Economics, Riga, Latvia

11.30 – 12.00 / Tone Linge
Communication Challenges for Managing Workplace Cultural Diversity – A Norwegian Context
Stavanger University College
The Norwegian School of Hotel Management, Norway / Thomas Chacko
Preparing P-G Students for an InternationalCareer: A Case for Collaboration Between EAP and ICC
Department of Management Studies, Indian Institute of Science, Bangalore, India / Igor Z. Zagar
How “Refugees” became Iillegal Migrants”: Construction, Reconstruction, Deconstruction
Educational Research Institute, Slovenia
12.00 – 12.30 / Sini Konivuori
Expatriates‚ Language Environment and Communication Challenges: A Case
Department of Communication
University of Jyväskylä, Finland / Rose Aghdami
Cross-Cultural Intelligence: Are We Born With It? Can We Learn It? Can We Teach It?
University of Wolverhampton, UK; Mensana International (Intercultural Psychological Consultancy), UK / Room: C361
Media and Technology
Chair: S. Ringen
Cheryl Marie Cordeiro
Cross Cultural Content Analysis of Texts and Images in FHM United Kingdom and FHM Singapore
Department of Linguistics, Göteborg University, Sweden
12.30 – 14.00 / Lunch
14.00 – 15.30 / Panel
On the Methodology of Studying Intercultural Communication. How should we study ICC?
Panel members: Jens Allwood, Åsa Abelin, Øyvind Dahl, Iben Jensen, Stein Ringen, Liisa Salo-Lee
Room: Stora hörsalen

Room: Stora hörsalen

Working Life
Chair: I. Söhrman /

Room: G312

Education
Chair: B. Dorriots /

Room: C361

Working Life
Chair:Nataliya Berbyuk
15.30 –
16.00 / Dennis Day
Project: Global kommunikation in Danish organizations
Univ. of Southern Denmark, Odense, Denmark / El Tayeb El Mansour El Hassan El Zaki
A Historical Review of Arab Western Relations with Specific Reference to Education and the Emergence of Modern Standard Arabic and its Use as Medium of Instruction in the Arab Countries
English Department, Faculty of Education and Basic Science, Ajman University of Science and Technology, United Arab Emirates / Powhiri Rika-Heke
When Silence Speaks Louder than Words and Your Boss Fires You: Observations of an 'On the Dole' Unemployed 'Other'
Department of English
University of Canterbury,
AOTEAROA/New Zealand
16.00 /

Closing of the conference in Stora hörsalen

16.20 /

Coffee/tea

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