Resume

Satyendra Sahu

EWS-1027 Samdariya Green city,

Mardhotal Jabalpur (MP) 9584625222.9424722527

E-mail: - ,

Seeking a challenging Employment in a Organization & grow with it having interest in Work Wish to Dedicate myself to the Organization and work for complex satisfaction.

Industry Experience:-

2+ Year Experience asService Engineer in Hallmark computers.

2+Year Experience as PRO (Public Relation Officer) Bajaj Allianz Life Insurance.

8 +Years’ Experience IT Infrastructure Operations (System, Network & Administration).

Current Experience: - DAINIK Bhaskar (Designation:-IT & Marketing)

  • Handling Print media Circulation and Advertisement Division.
  • All Customer inquiry handling on the behalf company norms.
  • Good Satisfactory services provide to Commercial, corporate customer.
  • Form Registration and Office administration handling on assign company policy.
  • Any Query of Customer hand and immediately best solution provide on the customer point.

Last Experience : - CMS Info Systems P. Ltd. (From Sep 2005 to Jan 2014)

Work Profile :-

  • Troubleshooting of Desktop,Laptop,Devices, Printers & Software Application
  • Help desk Management, IT Vendor coordination, Inventory Management & Escalation.
  • IT Infrastructure Management
  • Management of Online / Offline Application Software’s
  • Installation and Troubleshooting for Window 2003 Server, Windows 2008.

Designation: - Sr. FMS Engineer (Customer Support) (Sales & Service)

Duration: - Sep 2005 to Oct 2009

Project Handled:-

Bajaj Allianz life INS co ltd. (FromSep 2005 to Oct 2009)

(Location Satna, Jabalpur)

HDFC Life (From March 2006 to June 2006)

(Location Satna)

Magma Fincorp ltd (From May2013 to Sep 2013)

(Location Jabalpur)

DELL (From Mar2012 to December 2012)

(Location Jabalpur)

As A Field Engineer Handled Major Customer Like (Godrej, Essar, Grasim, TTSL, Gmmco, Allahabad Bank, GSK, IndusInd Bank, Reliance Capital (Reliance life, Reliance General insurance, Ceat ltd,Apollo tyres,Adani Willmar, Union Bank,CDA,Chholamandalam GIC etc- Location Jabalpur)

Role:

✔Leading the team of 6 Engineers for technical support.

✔Managing Assets like IT related parts(Desktops & Printers, Scanners etc).

✔Installation and Up-gradation of Windows based OS & Applications.

✔Responsible for daily call monitoring & checking status.

✔Co-ordination with Vendor and query management.

✔Support of Application Software & All IN-House applications running for banking purpose...

✔Daily inventory updating on the Web.

✔Providing Solution for mail Messaging MS-Outlook/Outlook Express.

✔Report generation, documentation, Asset Management for Audit purpose.

✔System and Network Administration.

✔WAN Infrastructure Support, Lease Line maintenance at first level.

✔Mail Configuration and troubleshooting in MS-Outlook.

✔Inventory Management & Vendor Coordination

✔Daily Server backup

✔Processing for Accounting Application.

✔Managing sever Backup and Link related problem

Software Application Skill:-Ms office (Word,Excel,Power point),Tally,SAP,Finacle,Orcle,Java.Internet and Mailing

Application.

Qualification:-

Professional: -Diploma in Electronics and Computer Hardware Education from AISECT Jabalpur.

: -MBA IT Form IGNOU

: -MCSE (Micro Soft System Expert)

:- DCSE (Dell Certified)

Academic: - B.Sc. Science, RDVV University, Jabalpur

;- MA Political Science From RDVV University, Jabalpur

:- Commercial Office Assistant Certified From Polytechnic College, Jabalpur

Personal Information:-

  • Date of Birth 07-Mar-1977
  • Marital StatusMarried
  • Sex Male
  • NationalityIndian
  • Address EWS-1027,Samdariya Green City,Mardhotal Jabalpur-482002

Date:

Place: Jabalpur (Satyendra Sahu)