Table of Contents – Press the “Ctrl” key and the link to jump
- Misc. Announcements
- Enclosures Service
- Breaker Service
- Generators
- Load Centers, Generators, AC Disconnects
- Group Metering
- Meter Combo’s, Breakers, Structured Wiring
- AFCI, GFCI, and Surge
- Landis &Gyr / Meter Sockets
- Channel Marketing
- Pricing
- Home Depot
- Lowe’s
- ResidentialContact List
- Circuit Protection & Controls
Misc. Announcements
Enclosures Service – Demian Pedroza
Residential Customer Service
ALL customer service related inquiries for RPD should be directed to the CFOR system, not directly to the plant, to engineering or product management. This system has been launched for almost a full year and has shown great success in logging, tracking and resolving issues entered.
CFOR is a web-based case management system, much like the system the IT group uses when you call in with a computer problem. The system will allow managers at the plant to collect and track data on request volume, cycle time, answer quality, etc., that was not available in the past. The customer service representatives at the plants will be graded on their PMP plans, based on data gathered fromthe CFORsystem. CFOR provides a single point of contact that will automatically route issues to the proper plant and department, saving time. This system will allow the Residential Division to properly staff and manage the customer service teams.
Because the data is only collected from the system, please direct plant inquiries and requests through the SalesSupportCenters or National Customer Serviceto enter into CFOR. Requests directly from field sales people will be directed to SSC's to be entered into the system. Please realize that the reps are not ignoring requests that are returned to be re-directed, only sending them through the proper channel. Technical inquiries can still be sent to the RPD Product Management Inbox ().
Circuit BreakerService – Mark Pfaller
Days of Demand. Circuit Breaker service for the month of December was good for all product areas. All lines were under 6 days of demand. A complete listing of Days of Demand for December is shown here:
Production Line / Days of DemandLow Amperage, 1 Pole / 1.1
Low Amperage, 2 Pole / 2.1
Twins / 2.0
Quads / 5.1
High Amperage / 5.5
Main/Branch / 1.0
Availability Details. There are some circuit breakers that are temporarily unavailable at this time. If you havequestions on availability, a listing of effectedcircuit breakers andan estimated availability date can be provided byNational Customer Service and your Sales Support Centers. To find the items which are temporarily unavailable, there is a report in SAP that must be run to display the latest listing. This list will be updated weekly. Follow the steps listed below:
1. After logging on to SAP, enter the transaction code: /n/SIE/E_PP_TMPUNAVAIL
2. Enter "E130" for"Plant"
3. Enter "05" for "Status"
4. Leave "Plantstatus" blank and hit the Execute button.
The listing will show a listing of all temporarily unavailable items. To see the availability date, scroll to the right to the "Note" column and there willshow a message such as "AVAILABLE AT THE DCS ON1/5/2009".
Generators – James Washburn
Generator Inventory Promotion
The following Generators are available at the discount noted below while supplies last. Discount is taken from normal in-to-stock pricing. Take advantage of these discounts to help your accounts prepare for the current storm season and the upcoming winter season. Contact your CMM to set up pricing. These should NOT be entered as project orders
SG016RBA – 10%
SG018RBA – 10%
LoadCenters, Generators, AC Disconnects – James Washburn
LoadCenter Inventory Reduction
The Load Centers in the table below are overstock inventory and are available at sharp discounts. Prices offered will depend on the quantity purchased. Please contact your customers with these Part numbers and contact the RPD inbox () for price quotes on specific SKU’s.
Part number / Description / Qty AvailableE0204ML1060F / EQ LC 2S 4C ML 60A N1-F / 1,795
G1224B10060GC / STAND-BY 12S/24C 100AUTILITY/Q260GENERTR / 453
G1630B1150 / 16 CIRC MB LOADCENTER 150A / 675
G2030L1150CUSG / 20 CIRC ML LOADCENTER 150A CU SPLIT GRND / 1,418
GT6304DF / STANDBY 4S/8C MP260UTLITY/MP230GENERTR / 116
LC024PFR / 24 CKT, 200A, RENOVATION PANEL / 256
LC1224B6060GC / STANDBY 12S/24C MP260UTLITY/MP260GENERTR / 260
LC4242B3225CU / 225A 3PH MB LC 42CIR INDOOR COMBO CVR / 149
W1224B10060GC / 100A UTILITY 60A GENERATOR STANDBY PANEL / 325
W3042B3150CU / 3PH LC 30S 42C MB 150A CU OUTDOOR / 122
W3040B1200CUSP / OUTDOOR LC 30S 40C MB 200A CU W/ CVR PLT / 82
Group Metering – Andrea Inguanti
Mod Metering Overstock Sale
The table below has part numbers that are classified as overstocked material for modular metering. This promotion is in effect for the next 60 days. All overstock sale items must got to CP&G (pricing team) through a project order. The project order must reference the following note “Mod Metering Overstock Sale”
Catalog # / Promotion PriceUS2:WMC74BF / $ 455.58
MC16ST / $ 709.45
W2MM2BC225USS / $ 242.49
W1MM1400B / $ 374.40
Please contact if you have any questions about the promotion.
Power Mod
The new modular metering brand name is “Power Mod”.A pre-launch webinar will be conducted on January 23rd at 11AM and 1:30PM EST to provide more information about the new line of modular metering. Call-in information will be sent out shortly.
Modular metering redesigns are progressing. We recently passed several important UL tests for the redesign and are on track for a Spring 2009 launch. Several new designs will be ready this winter, including a 1200 amp main breaker with lug landing pads. A number of EUSERC designs are coming as well, including EUSERC breaker mains and tap boxes specifically for our West coast Customers.
Just a reminder – In anticipation of the distribution center consolidation we are relocating Columbus stock to Duluth. LA remains unaffected.
Meter Combo’s, Breakers, Structured Wiring – Mark Pfaller
New 3-Pole Handle Tie & Padlocking Device. Siemens is proud to introduce two new accessories for Siemens and Murray Circuit Breakers.
ECPLD3 – This product provides padlocking capabilities in the ON or OFF positions for 3 one-pole circuit breakers.ECQTH4 – This product provides a handle tie for 3 one-pole circuit breakers as well as padlocking capabilities in the ON or OFF positions.
For more information, visit the RPD website at the following link:
Product will be available later this month.
AFCI, GFCI, and Surge – Randy Dollar
The information below shows Combination Type AFCI (CAFCI) sales performance by state through January 1st.
AFCI Literature
Stay on top of the latest AFCI documents by visiting our website, and click on “Technical Overview” on the left hand side of the page.
Here you will find News and Press Releases, Videos, Brochures and Presentations, White Papers, Technical documents, Fastfax and Instructions, along with links to other helpful websites. Just click on any of the documents and either open or save it on your computer.
Let your customers know about this great tool!
Landis & Gyr / Meter Sockets – Jon Pickens, Catherine Paige
Happy New Year!!
2007 vs. 2008 meter socket sales through the Sales Division below.
As can be seen, socket sales are down every month from 2007 to 2008. Please be sure to remind distributors that they are required to purchase sockets as part of their Market Builder agreement. If they do not purchase their socket requirement, they forfeit their residential Market Builder rebate.
Overstock material:
Below is a list of overstock material and the quantity on hand. We can fire sale these materials at heavily discounted prices if purchased in significant volumes. Please email for pricing if you can move any of these items. The higher the volume, the better the price will be.
To better service the market for meter sockets and eliminate competition between the Sales Division and the Business Unit Agents, a new alignment has been established. Sales credit for meter socket sales are being combined at the Business Unit and Sales Manager level. The Business Unit Sales Agent Manager (Jon Pickens) will now be responsible for all meter socket sales, whether sold by an agent or by the Sales Division (SD). The SD Sales Manager will also be credited with all socket sales. Loadings will be spread on the Sales Managers based on existing socket sales early in CY09. For more information on this program, follow the link below:
New Alignment Update
Channel Marketing – John KovachCM
2009 Contractor Advantage Rewards Qualification Finalization
We have now completed the C.A.R. Qualification period. Make sure to check Business Objects under the folder “CMM Reports for SD” for the report titled “CAR 2009 Qualification Monthly Tracking Report”. Click on the report name (not View) for the most current version. If the channel partner is qualified but shown as inactive, that means that the channel partner did not fill out the C.A.R. paperwork which is available available on the Channel Marketing intranet page ( ).
Stock Transformers
If you have distributors that do not stock our transformers due to non-competitive pricing, you should revisit the subject. We have recently revised our pricing on stock transformers, and it is very competitive. With the current market decline, we need to maximize the products that our distributors support us on whenever possible.
A few key features that Siemens offers that many transformer vendors will not:
- Siemens charges no freight on orders over $1,000
- Stock product qualifies for stock payment terms rather than 30 days net on projects.
- Consolidated purchase orders. No need for a distributor to issue a separate purchase order to an independent transformer manufacturer.
Any additional feedback or pricing questions should be directed to your CMM.
Pricing – Michelle Mathis Pricing
In this current market, buyers are certainly more cautious in their spending. Customers will be more demanding on price and bargaining power is leveraged due to ever-present competition. So, how do we push the current price increase through to offset our commodity cost contracts and still gain market
share? SE&A has made a significant investment in a pricing solutions company called Zilliant. .
The Residential Division is a significant stakeholder in this investment. There are four Phases of this Project. Phase 1 & 2 are complete and off and running. The benefits of the analytics will become widespread. There is some exciting work being done to ensure we are benefitting from the training and use of this part of the tool.
Optimization is in full swing and the upcoming rollout of Deal Manager will prove to be one of the biggest advantages in leveraging price in the market place. The basic focus is identifying factors that drive sensitivity in our market, and in our case, specifically the Construction market. It will recommend optimal pricing for willing markets and highlight margin opportunities for each and every product.
The basic concept of the Zilliant pricing science in determining recommended price is our own history. That’s right, our own customers buying habits. Now you might say that in this market you cannot bank on past history to determine future pricing. That’s right, but what you can do is establish that customer’s price sensitivity to the market based on the past.
In Zilliant’s Best Practices article titled:
“Fighting Margin Meltdown”
Even when a market is fairly stable, we have a natural tendency to overestimate buyers’ price‐sensitivities and under‐estimate their willingness to pay; resulting in prices that are lower than the market demands. Given the heightened economic uncertainty and turmoil of the current market condition, it’s easy to see how these tendencies toward overdiscountingcan be magnified in a big way.
Home Depot – Melanie Spare
2009 1st Quarter Grand Openings
There are currently no new stores scheduled to open for The Home Depot. The grand openings for Jan. and Feb., which were reported last month, are listed below.
2009 1st Qtr Home Depot Store OpeningsStore # / Store Name / Grand Opening
8597/Auburn, CA / 02/19/09
1859 - Eldorado-Webster (Relo 567), TX / 1/29/2009
Lowe’s – Rick Cheshire
Residential Contact Informationcontact
Jeff Broomfield / Randy DollarDirector of Marketing / Product Manager
770.326.2416 / AFCI, GFCI, Surge
/ 770.326.2255
John Kovach / James Washburn
Manager / Product Specialist
Channel Marketing / LoadCenters, Generators
770.326.2197 / ACD’s, Temp Power
/ 770.326.2120
Kevin Shumate / Amanda Beaton
Manager / Project Manager
Product Management / Group Metering
770.326.2072 / 770.326.2128
/
Jon Pickens / Catherine Paige
National Account Manager / Product Specialist
Landis & Gyr and Hardware / Meter Sockets
770.326.2096 / 770.326.2066
/
Rick Cheshire / Andrea Inguanti
National Account Manager / Product Specialist
Lowe’s / Group Metering
770.326.2087 / 770.326.2228
/
Melanie Spare / Stephen Ploszay
National Account Manager / Product Specialist
Home Depot / AFCI
770.326.2047
/ 770.326.2003
Prang Lee / Mike Maddox
Retail Specialist / Sr. Customer Service Specialist
770.326.2079 / L&G
/ 770.326.2164
Mark Pfaller / Kim Hanna
Product Manager / Customer Service Specialist
Structured Wiring / L&G
Breakers, Meter Combo’s / 770.326.2462
770.326.2438 /
Michelle Mathis
Pricing Manager
770.326.2103
Additional RPD Contacts are available at the link below.
Circuit Protection & Controls
Announcing the Siemens ESP200TM Overload Relay
Siemens is pleased to announce the latest addition to our NEMA Starters Motor Protection product family. Building and improving on past successes, self-powered ESP200 overload relays are a revolution for both industrial and construction applications. These overload relays provide accuracy unmatched in the market. With repeat accuracy of greater than 99%, trips can be set
to the most specific conditions, resulting in both longer motor life and cost savings. ESP200 will be a replacement to the ESP100 versus an addition to the ESP100.
Target Release Dates
- Stand Alone OLR’s – week of 1/11/09
- Open Starters - January 2009
- Enclosed Starters – May/June 2009
- MCC’s – May/June 2009
Collateral
The following new collateral is available at RR Donnelly for order:
- Motor Protection NEMA Starter Brochure - order number: NEBR-OLRPG-0109
- ESP200 Datasheet - order number: NEBR-ESPSS-0908
- Distributor Banner – order number: NENA-ESPOL-1108
A launch packet was mailed out the last week of November to the Sales and Marketing groups.
Links to Sales Material and Tools
- PDC intranet under “Industrial Programs – Product Information”
- NEMA Control Products SiteScape
- Distributor Specialist SiteScape
SEA Controls website
Webinar Training on ESP 200
The next webinar session will be on Jan. 14, 09 2:00-3:00 PM EST.
How to Join a Webinar Training
Instant Meeting Details:
------
USA Toll Free Number: 866-759-4560
Participant Passcode: 4461953
Instant Net Conference Details:
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Meeting Number: SW153493
Meeting Passcode: 1234
Join Instructions for Instant Net Conference:
1. Join the meeting now:
2. Enter the required fields.
3. Indicate that you have read the Privacy Policy.
4. Click on Proceed.
Ordering
As the ESP200 is released, the ESP100 product will become non-saleable. If an order for ESP100material is entered during this transition period, SAP will automatically substitute with theESP200 material. Ordersusing ESP200 catalog numbers may also be entered of course. ESP100 orders entered prior to the ESP200 release will still be filled with the existing ESP100 material.
If ordering an ESP200 overload relay, you will notice the parent item(class 48 or 958) will consist of a single component 3UB... This is intentional so that the existing product nomenclature that the customer is familiar with can continue to be used. The actual product shows both the catalog number (48... or 958...) as well as the MLFB number (3UB...).
Updated Product Spec Sheets Now Available on the Switch Products Website
- SSSS-01000-1008 covers all safety switches and sheets for all "F," "NF," and "NFR" Type double throw switches
- SSSS-ENRSW-1008 covers all enclosed rotary switches and have been revised to include the new "0US2" version of enclosed 3LD2 switches.
- Bothspec sheets areavailableas hard copies in VERY LIMITED quantities (three sets max. per order) from RR Donnelley (Banta).
Switch Website: