JOB DESCRIPTION

JOB TITLE:Intermediate Apprenticeship in Health and Social Care

RESPONSIBLE TO:Home Manager

ACCOUNTABLE TO: Home Manager

Care UK’s Values

  • Every one of us makes a difference
  • Customers are at the heart of everything we do
  • Together we make things better

Job Summary

To provide high quality care to all residents in a safe manner.

Key Responsibilities

  • Deliver high quality personal care following the care plan and individual resident wishes to ensure the comfort and dignity of each resident
  • Adhere to the local Safeguarding policy, incorporating the Duty of Candour requirements
  • Deliver of care that it is of high quality and maintains the dignity and well-being of residents
  • Understand the importance of privacy, dignity, choice and consent and uphold these basic rights at all times
  • Contribute to the individualised person centeredcare planning process of each resident and recording appropriate interactions and observations
  • Complete all regulatory and statutory training requirements and comply with all company policy and procedures whilst at work
  • Carry out responsibilities for residents ensuring that residents receive one-to-one quality time when on duty
  • In consultation with the residents/families offer support to maintain the resident’s room, clothing and property in order
  • Establish professional working relationships with the residents as well as their families and friends, to provide a safe and reassuring environment
  • Work collaboratively within the team to promote a healthy, professional and friendly atmosphere for all residents as well as their families and friends
  • Support new residents and their families and friends in orientation of the home environment
  • Maintain communication and working relationships with healthcare professionals in the home
  • Be professional, courteous and transparent in your communication
  • Assist and actively encourage the social care and the well-being of residents
  • Escort residents out of the home when required for appointments etc. following completion of a risk assessment by the registered nurse
  • Attend opportunities for personal training and development to meet CareUK and the apprenticeship programme requirements
  • Commit to and complete the requirements of the apprenticeship
  • Complete any other reasonable task requested by the Clinical Lead or Home Manager which is within your competence

Working conditions

  • Bank holiday and weekend working
  • Shift work; to include age appropriate shift patterns as per policy
  • This is physically demanding; complete risk assessments as appropriate per job role and age appropriate risk assessments

Person Specification

Requirement / Essential / Desirable
Education, training and qualifications /  Willingness to undertake training
Personal attributes /
  • Team worker
  • Caring
  • Enthusiastic manner
  • Trustworthy and honest
  • Can-do attitude
  • Strong communicator
  • Personally committed
  • Learns from mistakes
  • Tenacious and resilient
  • Takes accountability
  • Professional

Skills and abilities /
  • Caring approach
  • Good verbal skills
  • Willingness to learn and develop self

Other special requirements /
  • Fit and healthy

Safeguarding of Vulnerable Adults / Mental Capacity Act

To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures taking responsibility for reporting any safeguarding concerns to the senior person on duty or on-call RD

Health and Safety

As an employee of Care UK, the post holder has a duty under the Health and Safety at Work etc. Act 1974, to:

  • Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
  • Co-operate with Care UK to ensure compliance with Health and Safety legislation, and the Health and Safety policies and procedures of the business.
  • Not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.

Data Protection

The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the company’s ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorised persons or organisations as instructed.

This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.

This job description is subject to regular review and appropriate modification.

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Person Specification

Criteria / Essential / Desirable
Qualifications
Experience
Technical Skills
Personal Qualities
Management role /
  • Builds effective and credible relationships both internally and externally
  • Works collaboratively with others sharing ideas and information at all times
  • Has the ability to delegate stretching responsibilities to develop people
  • Effectively builds trust with a consistent approach between actions and words
  • Has the ability to raise standards through innovation and new ideas
  • Will take responsibility for issues and resolve them.
  • Flexible and adaptable

Personal Qualities
Support Role /
  • Personable, professional and approachable manner
  • Keen to learn and improve own performance
  • Committed to communicating with customers to understand their needs
  • Will go the extra mile to help fulfil customers’ requirements
  • Has a ‘can-do’ attitude to work
  • Ability to work unsupervised and maintain professional standards
  • Smart appearance
  • Maintains confidentiality
  • Flexible and adaptable

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