Induction for Trainees (Work Based Learning)

Swansea ITeC Ltd

250 Carmarthen Road, Swansea, SA1 1HG

Tel. 01792 464561

Induction

Traineeships

Engagement and Level 1

2015-2019

Name:
Programme:
Start Date:
Target End Date:
Designated Tutor:

Induction FOR TRAINEes (Work Based Learning)

‘The Traineeship programme, led by the Welsh Government,

is supported by the European Social Fund’

Purpose of Induction

The purpose of this Induction is:

·  to introduce you to Swansea ITeC

·  to inform you of the terms and conditions of your learning programme

·  to inform you of rules, regulations, policies and procedures

·  to make you aware of legal and contractual responsibilities

·  to provide you with information necessary for your health and safety

·  to introduce you to your apprenticeship framework and training programme

Aim of Induction

The aim of this induction is:

·  to provide you with full and accurate information regarding what is expected of you during your traineeship

·  to ensure you have a clear understanding of who is involved in the organisation, what their roles are and how to access advice and support

Induction Content
Introduction
·  Swansea ITeC, Staff Organisation Chart and Skills Academy Wales consortium
Learning Agreement
i)  Programme Information
·  Traineeships (Work Based Learning) – Welsh Government and DfES
·  Traineeships (Work Based Learning) – Swansea ITeC
ii)  Policies and Procedures
·  Equality, Diversity & Inclusion
·  Safeguarding (including Prevent Duty)
·  Bullying and Harassment Policy
·  Disciplinary and Grievance Procedure
·  Sustained Absence
·  Complaints Procedure
·  Internet Acceptable Use Policy
·  Housekeeping & Safety - Working Practices
HEALTH & SAFETY
i)  Tour of the Premises
ii)  Health & Safety Legislation, including Safety Policy
·  Health & Safety at Work Act
·  RIDDOR
·  COSHH
·  Display Screen Equipment
·  Protective Clothing & Equipment
·  Manual Handling
iii)  Rights & Responsibilities
·  Training Provider and Learner
iv)  Emergency Procedures:
·  Fire Drill & Evacuation
·  Hazard Reporting
·  Accident Reporting
·  First Aid Provision
v)  General Health & Safety Checklist Questionnaire
·  Complete during Induction
ADDITIONAL INFORMATION
i)  WEST (Wales Essential Skills Toolkit)
·  Basic Skills assessments for Digital Literacy, Application of Number and Communication
ii)  Welsh Language and Culture
·  Learning in Welsh
·  Ein Hiath – Welsh Culture
iii)  ULN (Unique Learner Number)
Introduction to Personal Learning Records Service
iv)  Media Consent Form
·  Read, sign and return
INTRODUCTION TO YOUR TRAINEESHIP
ICT Workshop:
i)  Course Overview and presentation
·  Occupational Taster and Optional Qualifications
ii)  Quals Direct e-Portfolios
·  Create account and discuss units (if required)
iii)  Appeals Procedure and Access to Assessment for Awarding Bodies
·  City and Guilds
·  British Computer Society
·  OCR
iv)  E-Learning introduction and user accounts
·  WordPress
·  Moodle
·  Email
·  Diigo
v)  Examination Policy
·  JCQ Policy adhered to by Swansea ITeC (if required)
vi)  Completion and/or feedback for online assessments
·  IT Technical
·  programming
·  ECDL
·  WEST
vii)  Progress Reviews
·  Compliance, timescales and copy of Progress Review
viii)  ESDGC (Education for Sustainable Development and Global Citizenship)
Presentation
ix)  Plagiarism Policy
·  Implications and potential impact on apprenticeship
x)  Learner Staff Charter

LEARNING AGREEMENT

This information within this document relates to your Traineeship (Work Based Learning) Programme at Swansea ITeC

The Learning Agreement is between Swansea ITeC (Training Provider) and yourself (Learner)

The Learning Agreement outlines the terms and conditions of learning with Swansea ITeC in addition to detailing policies and procedures within Swansea ITeC

This document will be discussed with, and explained to, you during Induction; signing the document indicates your understanding and acceptance of the Learning Agreement. If, at any time, you break the terms and conditions as set out within the Learning Agreement, you may be liable for disciplinary action or asked to leave the programme. As a learner with Swansea ITeC you have rights and responsibilities as detailed with the Learning Agreement, and you will be expected to comply with the rules and regulations which affect and apply to your training programme.

Any subsequent changes to the Learning Agreement will be notified to you in writing.

It is your responsibility to make sure that you read and understand this learning agreement

INTRODUCTION

The Induction presentation is available to view via your Moodle account should you wish to refer to it in the future.

Swansea ITeC were established in 1984 and specialise in the delivery of IT training, whether government funded or commercial. Additionally, Swansea ITeC provide ICT products and services for a variety of organisations including schools and government sectors.

Swansea ITeC are a consortium partner of Skills Academy Wales. Skill Academy Wales have access to a wide range of resources and training opportunities and our partners are:

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·  Neath Port Talbot College

·  Learn-Kit Ltd

·  Jobforce Wales

·  Llanelli Rural Council Training

·  ACO Training Ltd

·  Skills & Training Unit (NPTCBC)

·  Coleg Y Cymoedd

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If, for whatever reason, this training programme is not suitable for you, Swansea ITeC will endeavour to transfer you to an alternative programme, or sign-post to external organisations including our consortium partners.

PROGRAMME INFORMATION

Traineeship programmes are work based learning programmes for non-employed learners aged

16 - 18 years. During the programme, you may work towards recognised qualifications and, where possible, undertake work experience, in addition to developing employability skills.

Traineeship programmes include an activity called Occupational Taster (non-accredited), which enables you to develop a wide range of skills including self-esteem, confidence and basic skills.

Occupational Taster consists of 5 themes:

·  Theme 1 – Confidence Building and Communication

·  Theme 2 – Develop ICT Skills

·  Theme 3 – Basic Skills (integrated within ICT)

·  Theme 4 – Career Guidance

·  Theme 5 – e-Community

On completion of the Occupational Taster, you will be given the opportunity, following a discussion with your Tutor/Learning Coach, to work towards a range of qualifications that meet both your needs and ability.

Qualifications and Examinations

As part of your work based learning programme, you may study towards recognised industry standard qualifications. The costs for these qualifications will be covered by Swansea ITeC/DfES.

Qualifications may include:

·  ITQ Award/Certificate/Diploma for IT User

·  Award in Employability Skills

·  Award for ICT Professional Competence

·  Key Skills Improve Own Learning & Performance

·  Essential Skills Wales (Application of Number, Communication and Digital Literacy)

·  ECDL Essentials

You will be made aware of the relevant examining body’s appeals and access to assessment procedures. Where you are unable to achieve full accreditation, unit accreditation may be considered.

Programme Duration and Attendance

The duration of the traineeship programme is flexible and determined by individual needs:

Traineeship - Engagement

·  Approximately 12 - 26 weeks

·  Week 1 – 8 (Attend learning for 18 hours per week – 3 days)

·  Week 9+ (Attend learning for 21 hours per week – 3.5 days)

·  Time: 9.30am – 4.00pm

Traineeship - Level 1

·  Approximately 12-26 weeks (may include work placement)

·  Monday to Friday (30-40 hours per week)

·  Time: 9.30am – 4.00pm

Summer Camp

·  7 weeks

·  Monday to Wednesday (18 hours per week)

·  Time: 9.30am – 4.00pm

Traineeship Contextualisation (Work Placement prior to apprenticeship/employment)

·  Up to 10 weeks

·  To be agreed with employer, up to 21 hours per week

·  Time: To be agreed with employer

Weekly Timesheets

All learners attending the Traineeship programme must complete weekly timesheets and sign in/out (at the start and end of each working day).

If you are on work placement you will be responsible for completing a timesheet with your employer, in order to be eligible to claim your training allowance and/or travel expenses.

Time-keeping and Attendance

Authorised Absence

Swansea ITeC will authorise time off for the following, but you will be responsible for providing evidence where appropriate:

·  Pre-arranged job interviews

·  Pre-arranged hospital appointments

·  Pre-arranged study leave

·  Compassionate leave

·  Self-Certified sickness

Lateness Reporting

If you expect to be late you must telephone Swansea ITeC with a valid reason before 9.30am. Persistent lateness is not acceptable and may lead to disciplinary action.

Sickness and Absence Reporting

It is your responsibility to contact Swansea ITeC on each day of sickness before 9.30am. You must provide the reason for absence and an expected return date.

Please note: Failure to adhere to these procedures may result in termination of your training programme.

Attendance

·  If you fail to attend your training programme for a sustained period and do not inform Swansea ITeC of the reason, you will be contacted by telephone initially, and subsequently in writing

·  You may be pre-authorised for up to 15 consecutive working days. However, if you then fail to attend on the 16th day your programme will be immediately terminated and Careers Wales will be informed.

·  If you have been absent from your programme for 10 consecutive without authorisation your programme will be immediately terminated and Careers Wales will be informed.

If you need to cancel/re-arrange Tutor visits to the workplace, you MUST inform Swansea ITeC within a reasonable time-scale and provide options for re-scheduling.

Contact Details

The Freephone telephone number is 0800 083 1464

(Please check your provider contract for any charges which may apply)

The main telephone number is 01792 464561

Training Allowances

Allowances are subject to attendance and timekeeping, and will be adjusted accordingly in line with Welsh Government guidelines and procedures.

Traineeship - Engagement

·  £30.00 per week

Traineeship - Level 1

·  £50.00 per week

Travel Expenses

Swansea ITeC has set travel rates from various locations in the geographical area. You are expected to use part of your weekly allowance to pay for travel to and from training or work placement.

The current rates are as follows:

Traineeship - Engagement

·  If your total weekly travel costs exceed £3.00, Swansea ITeC will reimburse the difference up to the cost of the cheapest travel option.

·  Evidence of Public Transport tickets is required prior to payment.

Traineeship – Level 1

·  If your total weekly travel costs exceed £5.00, Swansea ITeC will reimburse the difference up to the cost of the cheapest travel option.

·  Evidence of Public Transport tickets is required prior to payment.

Reimbursement of travel is paid with your training allowance every Friday.

If you attend a work placement, your travel allowance will be adjusted accordingly.

Holiday Entitlement

Traineeship – Engagement

·  Attending 3 Days per week - entitled to 1 Day per Month

·  Attending 4 Days per week - entitled to 1.5 Days per Month

Traineeship – Level 1

·  Attending 5 Days per week - entitled to 2 Days per Month

Holidays must be requested at least two weeks in advance and require authorisation from your Tutor – please be aware that your request may be declined as holidays are approved at Tutor discretion.

Learning Process

Welsh Government requirements state that all learners must have a clearly defined learning process. This will include:

·  Individual Learning Plan (e-ILP), to be signed and dated within 4 weeks of commencement of learning programme

·  Regular Reviews of Progress (at least every 31 days)

·  Exit Interview

You will have access to wide range of e-learning resources; for example, Moodle, email and blog.

Work Placements and Experience

Where possible, work placements will be sourced in order to provide added value for you; a discussion with your Tutor/Learning Support will take place prior to you starting any work placement.

Every effort will be made to match your needs with the company needs. When on work placement you must comply with employer/company rules and regulations.

You are expected to commit to the work placement and failure to attend for a reasonable amount of time may result in termination of learning programme.

Guidance and Support

All learners aged 16-19 are entitled to the Careers and World of Work Framework; however,

Swansea ITeC provides this facility for all learners irrespective of age.

Tutor Support

You will be allocated a Tutor, who will provide advice on how to maximise your ability and learning skills. Additionally, the Tutor will:

·  Provide advice, guidance and support, both personal and professional

·  Carry out Progress Reviews on a regular basis, detailing your progress and providing encouragement, praise or otherwise where necessary

·  Act as the first disciplinary agent where required, in line with Swansea ITeC’s Discipline & Grievance Policy

Personal Support

Swansea ITeC, where appropriate, will facilitate access to personal support in order to develop solutions to, and overcome, situations that present barriers to learning. This may be via Tutor, Learner Support or external organisations.

Careers Information, Advice and Guidance

You will be supported in accessing impartial or specialist careers information, advice and guidance from Careers Wales as required. You can also access careers support via your Tutor or Learner Support Officer.

In addition, all learners have access to a dedicated in-house Learner Support Officer at Swansea ITeC for general queries, advice and support.

Referral for Support

Swansea ITeC will forward a Referral for Support to Careers Wales if there are issues with any of the following:

·  Unauthorised absence

·  Authorised absence

·  You want to change vocational route

·  You want to leave provision

·  You enter the disciplinary process

Careers Wales will contact you and make an appointment for you to meet with them, in order to discuss the issues as detailed in the referral. Following feedback from Careers Wales, Swansea ITeC will meet with you to further discuss your training programme, before agreeing a final outcome.

Standard of Dress

Swansea ITeC allows smart casual clothing; however, the use of non-religious headwear is not acceptable within the centre.

You will be expected to wear clothing appropriate to the environment you are working in – please check with your employer and adhere to their dress code policy.