Activity Based Mgt. (ABM) HEN, page 10
WS 2001/02 Prof. Dr. C. Berkau
SAXION Hogeschool Enschede
Prof. Dr. Carsten Berkau:
ABM - Activity Based Management
(Part 1: Business Process Management)
EXAMINATION Nov 5th, 2001
Name: ______
Matr.# ______
Nickname: ______
Contact:
Institut MUT
Am Wall Süd 16
D-49808 Lingen (Ems)
Tel.: ++49 591 91269-23
Fax: ++49 591 91269-91
E-Mail:
Internet: www.fh-osnabrueck.de
Pls. answer in English or German. Only non programable calculators allowed. The result list will be published on the internet at www.fh-osnabrueck.de/fbtuk. Good luck.
Task 1: (30 points)
Design a data model for a production firm. Derive from the ERM model the relational model and formulate 3 CREATE TABLE statements for minimum. Explain the cardinalities by Schlageter/Stucky-notation with small letters or by Chen-notation with big letter.
An order is an relationship between CUSTOMER and TIME. The order is connected with the ARTICLE entity by order item relationship. Every CUSTOMER is related with a one SALESMAN. A SALESMAN is related to more than one customer. The ARTICLE is described by the ARTICLE entity and an article structure as n:m-relationship. Every article is related to one ore more PRODUCTION METHODS. The sequence of production methods used for article manufacturing is explained by a n:m-relationship exisiting between the Article-Production Method relationship. The Article-Production method relationship is related to the WORKSTATION. The WORKSTATION is related to TOOLS, MACHINES and EMPLOYEES:
Task 2: (3+7 points)
Name 3 modeling types for business process modeling. What especially are they good for?
Task 3: (30 points)
Design a business process model as EPC-model for the matriculation process. Describe the matriculation process by the following activities (=functions) and include events and logical operators you have to name in your process model. Matriculation contains: publishing offer for studying, request for matriculation information, request for studying rates payment, matriculation, making decision for studying, sending forms back to university, checking forms for qualification, sending student (ID-)card, paying studying rates, reading university offer, request for matriculation doduments, sending matriculation documents, check for payment, sending matriculation information, checking forms for completeness, sending refusal, filling forms. As actors there are only student and university employee. Pls. describe the organizational unit carrying out function in the EPC-model.
Task 4 (20 points)
Describe the following situation by EPC-model:
· If event E1 and E2 occur, function F1 starts.
· If event E1 and E2 or if event E3 occur, function F1 starts.
· If event E1 and E2 occur, function F1 happens. If function F1 has been completed event E3 occur. If event E3 or event E4 occur, function F2 starts.
· If event E1 and E2 or if event E3 and E4 occur, the decision function F1 starts. F1's events are E5 or E6. Event E5 triggers F2-function, event E6 triggers E3 function.
Task 5 (5+5+5 points)
Design a HIPO model for the examination process. Use HIPO overview diagram for the context description starting with university functions. Describe the examination process in detail by detailed diagram and design an input process output diagram for the examination process.
Task 6 (5 points)
Which object types are used for organizational modeling by organizational chart. Design an organizational chart for CTB institute.
Task 7 (10 points)
Name and illustrate by example most important construction operators for ERM model.