Job description

Job title:Communications & Marketing Officer.

Reporting to:Communications, Marketing & Events Manager.

Building disability-smart organisations

Business Disability Forum is a world-leading membership organisation bringing together business and the public sector to build disability-smart organisations. We have more than twenty five years’ experience providing high-quality advice and guidance, in-depth consultancy, business to business networking and knowledge-sharing relevant at all stages of the journey towards greater disability confidence.

Our Disability Standard defines Best Practice and provides the benchmark against which organisations measure their performance on disability across the entire business.

Our taskforces and networks regularly bring together our Members and Partners with disabled opinion leaders to share best practice and create change in their specialist fields or areas of common interest.

Our values:

  1. We are pragmatic problem solvers.
  2. We collaborate and share our expertise.
  3. We believe everything can be improved.
  4. We work for the long-term good of everyone.

Job purpose:

The Communications & Marketing Officer is responsible for providing support to the Communications, Marketing & Events team, with a particular focus on supporting the delivery of a strategic approach to promoting Business Disability Forum’s products and services to new markets and existing Members and Partners (membership).

Key tasks and responsibilities:

  • To co-ordinate the dissemination and implementation of all email marketing campaigns and newsletters such as those relevant to the Disability Standard, publications, training and events and all Business Disability Forum products and services.
  • To manage a number of e-marketing campaigns, this includes responsibility for production of these campaigns.
  • To have responsibility for all content on the main website including the Technology Taskforce sectionworking with the Digital Communications Manager/ Consultant to make routine content changes. This includes main website copy changes, uploading resources to the Member hub and raising and tracking faults with our web developer.
  • To maintain and export information from our contact database (Company Information System [CIS]) for external communications. This includes responsibility for managing the development of contact lists for the purposes of extending Business Disability Forum’s e-marketing reach.
  • To manage the production and dissemination of all daily/weekly news updates and Business Disability Forum’s ‘Our Week’ calendar (with the Press Officer and Communications, Marketing & Events Assistant providing back-up).
  • To maintain the communications calendar.
  • To respond to general communications enquiries.
  • To undertake additional administration and marketing/public relations tasks as required by the Communications,Marketing & Events team. This particularly relates to providing support to the Communications, Marketing & Events Manager on all aspects of public relations and marketing e.g. developing and disseminating tools and communications relevant to making for impactful Public Relations (PR)for all Business Disability Forum’sactivities.
  • Support management of websites including search engine and content optimisation.
  • Support of social media marketing campaigns (LinkedIn, Facebook, Twitter, YouTube).
  • Ensuring brand consistency across all online channels.

Other:

  • Ensure all Business Disability Forum communications are accessible to disabled people and inclusive of other minority groups.
  • Be familiar with and, at all times, adhere to Business Disability Forum’s policies and procedures as compiled in the employee handbook.
  • All employees are also expected to promote and comply with Business Disability Forum’s policies on equality and diversity with specific reference to disability both in the delivery of services and treatment of others.
  • Any other duty as may be assigned that is consistent with the nature of the job and its level of responsibility. Any changes will be made in consultation with the post holder.

Line management responsibilities:

  • None.
  • Temps on an ad hoc basis.

Working contacts

Internal

  • Executive Director of Corporate Services (Company Secretary).
  • Communications, Marketing & Events Manager.
  • All colleagues within the Communications, Marketing & Events team.
  • Creative Designer.
  • Digital Communications Manager/ Consultant (contractor).
  • Market Insight & Research Manager.
  • All colleagues within Business Disability Forum’s wider team.

External

  • Business Disability Forum Members and Partners (membership).
  • Members of the public.
  • Business Disability Forum Associates and wider stakeholders.

Person specification

We assess how candidates and post-holders meet the criteria through: application (A), interview (I) or testing (T). Adjustments will be made for all candidates throughout the recruitment process.

Experience

Essential:

  • Demonstrable experience of working on a number of events, projects or campaigns at the same time.(A & I.)
  • Experience of working with a Customer Relationship Management (CRM) database and a website Content Management System (CMS).(A & I.)
  • Experience of working with a wide variety of people, at different levels from suppliers to CEOs.(A & I.)
  • Experience of working in a busy office environment and as part of a team.(A & I.)

Desirable:

  • Working as an assistant in a marketing role, ideally within a business membership organisation. (A & I.)

Skills

Essential:

  • Able to identify and respond quickly to problems and challenges through the publication and campaign building/dissemination process. (A & I.)
  • Intermediate to advanced Campaign Master, Microsoft Word, Excel and PowerPoint, database packages, email and the internet.(A, I & T.)
  • Excellent attention to detail and accuracy in all communications.(A, I & T.)
  • Good administrativeskills.(A & I.)
  • Able to work on own initiative.(A & I.)
  • Excellent presentation skills. (A, I & T.)
  • Excellent written and communication skills.(A, I & T.)

Desirable:

  • Design skills. (A, I & T.)
  • Advanced Microsoft Word, Excel and PowerPoint, database packages, email and the internet.(A, I & T.)

Knowledge and attributes

Essential:

  • A genuine interest in digital marketing and a desire to take on increasing responsibility. (A & I.)
  • An interest and understanding of the press industry and how this fits with marketing. (A & I.)
  • Working knowledge of Campaign Master. (A, I & T.)
  • Flexibility – a flexible approach to work.(A & I.)

Desirable:

  • Knowledge of accessible communications. (A, I & T.)
  • A desire to make a difference by promoting the economic and social inclusion of disabled people. (A&I.)

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity.The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be guaranteed an interview.

General terms and conditions of employment

Based:

  • Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY.

Hours:

  • 9am to 5pm (Mon to Fri) with occasional out of hours work; 35 hours per week although we pride ourselves on having a flexible approach to service delivery and are happy to discuss flexible working options with suitable candidates.

Length of contract:

  • Permanent.

Salary:

  • £25,000 to £26,000 dependant on relevant skills and experience; some flexibility may be possible for an exceptional candidate.

Probationary period:

  • Threemonths.

Annual leave:

  • 25 days per annum plus statutory and bank holidays (33 days in total).

After 3 months:

  • Workplace Pension Scheme 5% of gross salary.
  • Permanent Health Insurance.
  • Group Death in Service (Life Assurance 3 x Annual Salary).
  • Private Medical Scheme.
  • Group Dental Insurance (non-contractual contributory).
  • Employee Assistance Programme.
  • Interest free season ticket loan.

Accessibility statement

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell:

  • Tel: 020-7403-3020.
  • Email: .

Created by brendab-e: December 20171