SASH AWARDS OF EXCELLENCE2015-CATEGORIESCRITERIA
AwardCategory / CriteriaDignityRespect
“Wevalueeachpersonasanindividualandwillchallengedisrespectfulandinappropriatebehaviour” / Someonewho:
championsdignityandrespect,treatingothershowtheywishtobetreatedandpromotingequalityforserviceoutcomes.
everyonewouldagreeistrulycompassionateintheirpatientcaredeliveryanddealingswithfamily/carersandcolleagues
hasspecialqualities,caresaboutothers,makessuretheyreallyunderstandwhateachindividualneedsandgoestheextramiletomakesuretheyreceiveitinthewaythattheywouldwishto.
encouragesopennessandhonesty:encouragesandpromotestransparency
challengesdisrespectfulorinappropriatebehaviour: isnotafraidtointerveneonbehalfofcolleagues,patientsorvisitorswhofeelunabletochallengethemselves.
Celebratesdiversity: embracesandcelebratestheuniquenessofothers
Compassion
“Werespondwithhumanityandkindnessandsearchforthingswecando,howeversmall;wedonotwaittobeaskedbecausewecare” / Arolemodelwho:
consistentlyimpartskindnesstopatients,familiesandcolleagues.
activelylooksfor,andunderstands,signsthatcolleagues,patientsorfamiliesneedhelpandacts onthis.
goes‘aboveandbeyond’andstrivestocreateacultureofkindnessandcompassionwithintheirenvironment.
neverwalksby:Arolemodelwhoinspiresotherstorespondinacaringandkindway.
OneTeam
FrontlineorBehindtheScenesteamsoftheyear
“Weworktogetherandhavea’cando’approachtoallthatwedorecognisingthatwealladdvaluewithequalworth” / FrontlineorBehindtheScenesTeamsthat:
havedemonstratedtheirabilitytodeliverbenefitsthroughworkingtogethereffectivelyandefficiently,deliveringclearbenefitstopatients,servicesusersand/orcolleagues.
seeks/identifiesopportunitiestoimprovecollaborativeworkwithintheirownteam
displaysenthusiasm,positivityandencouragesotherstodothesame,eveninthefaceofadversity.
Collaboratesoutsideownareaofworkinordertomeettheneedsofpatients,visitorsandstaff.
SafetyQuality
“Wetakeresponsibilityforouractions,decisionsandbehavioursindeliveringsafe,highqualitycare” / Anindividualwho:
hasimprovedpatientsafetyorreducedriskacrosstheTrust.
madeachangethathadapositive,measuredandsustainableimpactonpatientsafety
isnotafraidtospeakout,evenifthisisbeyondone’sownareaofresponsibilityand/orengagesotherstodothesame.
championsnewideas,oranewwayofworkingtoimprovesafety/andorquality.
actsasarolemodelforactivelyapplyingformalorinformaltraining,oranindividualwhoencouragesandpromotestheuseofreflectionasatoolforpersonalorserviceimprovement.
encouragesotherstorecord,shareandlearnfromerrorsandnearmisses.
hastakentheinitiativetoundertakeanaudit/research,therecommendationshavebeenimplementedtoimprovesafetyand/orquality
sharesbestpractice:
fosters/ promotesa‘blame-freeculture’withintheirownteam
InnovationServiceImprovement / Anindividualorteamwhohas:
implementedanideaorinnovativeapproachwhichhasresultedinasavingoftimeormoney,improvedpracticeornewwayofworking.
madeachangethathadapositive,measuredandsustainableimpactforthegoodofourpatients,staffandtheTrustasa whole
developedandchampionedlocalinnovationoranewwayofworking(includingrecommendationsfromanauditorresearchstudy)whichhascontributedsignificantlytoimprovedsafety;quality;efficiency;engagement;communicationorcollaboration.
Thenominationmustshow:
- Theservicebeforeandafterthechangesweremade
- Evidenceofimprovedservice,forexamplethroughmonitoringofoutcomesforstafforpatients
- Evidenceofhowsustainabilityisincorporated
FrontlineEmployeeoftheYear / Anindividualwho:
hasdemonstratedsustaineddedicationandcommitmentandwhoregularlygoestheextramiletoputpatients'needsfirstandimprovepatientcareintheirarea.
readilyidentifiesareasforimprovementandactsproactivelytochampiontheneedsofothersmodellingintegrityandrespectfulbehaviour.
embraceschange;are‘breakingthemold’;lookingbeyondthescopeoftheirownrole;makingbolddecisionsandusinginitiativetobreakdownboundariestoachieveresults.
demonstratesthepassionanddrivetodeliverexcellenthealthcareinthefuture.Wewilllookforthefollowing:
- Innovativeworkwhichhasdelivereddemonstrableandpositivechange
- Excellentnetworkingatalllevels,withbothcolleaguesandpatients
- Adedicationtocompassionate,evidence-basedcare
- Evidenceofsharingknowledgewidely
- Acommitmenttofindingbetterwaysofdoingthings
BehindtheScenesEmployeeoftheYear / Thisisgiventosomeonewho
goesbeyondtheir'jobdescription',tohelptheTrustdeliveritsobjectivesandvalues;
bringsaboutchangeandclearbenefitsforourpatientsorcolleaguesandourserviceusers.
epitomisecreativethinking,commitment,determinationanddrive,andtheirbehaviormeanstheyarealsoafantasticrolemodelfortheircolleagues.
Wewilllookforthefollowing:
- Innovative workwhichhasdelivereddemonstrableandpositivechange
- Excellentnetworkingatalllevels,withbothcolleaguesandpatients
- Adedicationtocompassionate,evidence-basedcare
- Evidenceofsharingknowledgewidely
- Acommitmenttofindingbetterwaysofdoingthings
YourCareMatters:ImprovingthePatientExperience / Anindividualthat:
hasimproved'patientexperience'.
madeachangethathadapositive,measuredandsustainableimpactonpatientexperience
went‘aboveandbeyond’theexpectationsofpatientsortheirfamilies.
areourSenSASHionalCommendations andhavehadtheirworkhighlightedrepeatedlyinthesecommendations.
VolunteeroftheYear / AvolunteerwhohasmadeanexceptionalcontributionandshowndedicatedcommitmenttotheTrustandourservicesthroughouttheyear.
Qualificationsreceived / Wheresomeonehasundertakenaperiodofstudyinthelastyear,whichhashadapositiveimpactontheirdevelopmentandhasmadeasignificantcontributiontotheTrust,theircolleaguesorpatients.
LongService / 20yearsservice
25yearsservice
30yearsservice
35yearsservice
40yearsservice
45yearsservice
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