The National Library of South Africa (Nlsa)

THE NATIONAL LIBRARY OF SOUTH AFRICA (NLSA)

INVITATION TO TENDER FOR NATIONAL LIBRARY OF SOUTH AFRICA / MLO

The National Library of South Africa wishes to invite Service Providers to submit their proposals to provide and deliver training for staff members from 667 public libraries in 9 provinces participating in the Mzansi Libraries On-Line (MLO) Project.

CLOSING DATE: 18 July 2017TIME: 11:00

TENDER NO: NLSA.MLO TRAINING 06/2017

Thefollowingdocumentsarecompulsory. Bidswillnotbeevaluatedifthefollowing documents are notincluded in thebid.

Original and valid Tax Clearance Certificate
CK1 document/Registration with CIPC, documents ofthe representative of Partnership or CC or company
ID copies of company owners
Valid original certified certificate of Broad Based Black Economic Empowerment (B-BBEE)
CSD registration summary report
1 x Original and 4 x Copies of tender document response
Company Profile with contactable and traceable references of similar projects which have been successfully completed
All SBD Documents completed and signed
Proof of current accreditation with the SA approved training provision authorities

Initial each page of the tender document at the bottom

Compulsory briefing session will be held on 30 June 2017), at 12:00 at the National Library South Africa; 228 Johannes Ramokhoase Street (formerly Proes Street)2nd Floor Training Room, PRETORIA

NAME OF BIDDER: ………………………………………………………………………………………………………………………..

………………………………………………………………………………………………………………………..

INVITATION TO BID

SBD1

YOU ARE HEREBY INVITED TO BID FOR REQUIREMENTS OF THE NATIONAL LIBRARY OF SOUTH AFRICA

BID NUMBER: NLSA.MLO TRAINING 06/2017CLOSING DATE: 18 JULY 2017

CLOSING TIME: 11:00

DESCRIPTIONThe purpose of this Bid is to invite Service Providers to submit their proposals to provide and deliver training for staff members from 667 public libraries in 9 provinces participating in the Mzansi Libraries On-Line (MLO) Project.

The successful bidder will be required to fill in and sign a written Contract Form (SBD 7).

BID DOCUMENTS MAY BE POSTED TO: P.O. BOX 397; PRETORIA; 0001

OR DEPOSITED

IN THE BID BOX SITUATED AT MAIN RECEPTION AT GROUND FLOOR;

75 THABO SEHUME STREET, CNR THABO SEHUME & STRUBEN STREETS, PRETORIA

Bidders should ensure that bids are delivered timeously to the correct address. If the bid is late, it will not be accepted for consideration.

ALL BIDS MUST BE SUBMITTED ON THE OFFICIAL FORMS – (NOT TO BE RE-TYPED)

THIS BID IS SUBJECT TO THE PREFERENTIAL PROCUREMENT POLICY FRAMEWORK ACT AND THE PREFERENTIAL PROCUREMENT REGULATIONS, 2011, THE GENERAL CONDITIONS OF CONTRACT (GCC) AND, IF APPLICABLE, ANY OTHER SPECIAL CONDITIONS OF CONTRACT

THE FOLLOWING PARTICULARS MUST BE FURNISHED (FAILURE TO DO SO MAY RESULT IN YOUR BID BEING DISQUALIFIED)

NAME OF BIDDER ......

POSTAL ADDRESS ......

STREET ADDRESS ......

TELEPHONE NUMBER CODE...... NUMBER......

CELLPHONE NUMBER ......

FACSIMILE NUMBER CODE...... NUMBER......

E-MAIL ADDRESS:......

VAT REGISTRATION NUMBER:......

HAS AN ORIGINAL AND VALID TAX CLEARANCE CERTIFICATE BEEN SUBMITTED?

(SBD 2) YES or NO HAS A B-BBEE STATUS LEVEL VERIFICATION CERTIFICATE BEEN SUBMITTED? (SBD 6.1) YES or NO IF YES, WHO WAS THE CERTIFICATE ISSUED BY?

AN ACCOUNTING OFICER AS CONTEMPLATED IN THE CLOSE CORPORATION ACT

(CCA)

A VERIFICATION AGENCY ACCREDITED BY THE SOUTH AFRICAN ACCREDITATION SYSTEM (SANAS)OR A REGISTERED AUDITOR

(A B-BBEE STATUS LEVEL VERIFICATION CERTIFICATE MUST BE SUBMITTED IN ORDER TO QUALIFY FOR PREFERENCE POINTS FOR B-BBEE)

ARE YOU THE ACCREDITED REPRESENTATIVE IN SOUTH AFRICA FOR THE GOODS / SERVICES / WORKS OFFERED? YES or NO. IF YES ENCLOSE PROOF

SIGNATURE OF BIDDER:......

DATE:......

CAPACITY UNDER WHICH THIS BID IS SIGNED......

TOTAL BID PRICE......

ANY ENQUIRIES REGARDING THE BIDDING PROCEDURES MAY BE DIRECTED TO:

Contact Person:MsNomathembha Zwelibanzi

MLO: Supply Chain Management

Tel:012 401 9743/9704

E-mail address:

ANY ENQUIRIES REGARDING TECHNICAL INFORMATION MAY BE DIRECTED TO:

Contact Person: Mrs. Marieta van der Merwe

Tel: 012 401 9734

E-mail address

IMPORTANT CONDITIONS: MISCELLANEOUS REQUIREMENTS

1.The tender forms are drawn up so that certain essential information is to be furnished in a specific manner. Any additional particulars shall be furnished in the enclosed questionnaire or in a separate annexure.

2.The tender forms should not be retyped or redrafted but photocopies may be prepared and used. Additional offers may be made for any item but only on a photocopy of the page in. Additional offers made in any other manner may be disregarded.

3.Should tender forms not be filled in by means of mechanical devices, for example typewriters, ink, preferably black, must be used to fill in tenders?

4.Tenderers shall check the numbers of the pages and satisfy themselves that none are missing or duplicated. No liability shall be accepted in regard to claims arising from the fact that pages are missing or duplicated.

5.In terms of paragraph 17 of the General Conditions and Procedures (ST 36) firm tender prices and delivery periods are preferred. Consequently tenderers shall clearly state whether prices and delivery periods will remain firm for the duration of the contract or not.

6.If non-firm prices are tendered, paragraphs 52.1 to 52.4 of the General Conditions and Procedures (ST 36) shall apply.

7.Where items are specified in detail, the specifications form an integral part of the tender document and tenderers shall indicate in the space provided whether the items offered are to specification or not.

8.In respect of the paragraphs where the items offered are strictly to specification, tenderers shall insert the words??As specified?

9.In cases where the items are not to specification, the deviations from the specifications shall be indicated.

10.The tender prices shall be given in the units shown.

11.With the exception of basic prices, where required, all prices shall be quoted in South African currency.

12.Delivery basis:

(a)Supplies which are held in stock or are in transit or on order from South African manufacturers at the date of tender, shall be offered on a basis of delivery into consignee's store or on his site within the free delivery area of the tenderer's centre, or carriage paid consignee's station if the goods are required elsewhere.

(b)Notwithstanding the provisions of paragraph 12(a), tender prices for supplies in respect of which installation/erection/assembly is a requirement, shall include ALL

Costs onabasisofdeliveredonsiteasspecified.

13.Unless specifically provided for in the tender document, no tenders transmitted by telegram, telex, facsimile or similar apparatus shall be considered.

14.These conditions form part of the tender and failure to comply therewith may invalidate a tender.

15.Tenderers are requested to promote local content optimally. In terms of paragraphs 25 to 25.2 of the General Conditions and Procedures (ST 36) tenderers who use locally manufactured components, products, equipment and systems, including electronic components and systems, may claim preferences as set out in the SBD FORM 6.2 document.

NATIONAL LIBRARY OF SOUTH AFRICA

TenderNo: TENDER NO: NLSA.MLO TRAINING 06/2017

I/We hereby offer to supply all or some of the supplies and/or services described in the attached documents on the terms and conditions and in accordance with the specifications stipulated therein, and at the price on the terms of delivery/execution indicated by the National Library of South Africa.

I/We agree –

That this offer shall remain binding on me/us and open for acceptance for the period stipulated above,
That if my/our offer is accepted, the acceptance will be communicate to me/us by letter or order through the post, and such acceptance shall constitute a contract between me/us and National Library of South Africa.

I/We choose as domiciliumcitandietexecutandi in the Republic

IN BLOCK LETTERS ON BEHALF OF – Complete Registered

Name of Bidder:

Postal Address:

Telephone No.:

Facsimile No.:

Date:

Name in Block Letter:………………………………………………………………………………….

Capacity:…………………………………………………………………

THENATIONALLIBRARYOFSOUTHAFRICA(NLSA)

TECHNICAL SPECIFICATION FOR SERVICE PROVIDERS TO SUPPLY AND DELIVER TRAINING TO LIBRARY STAFF MEMBERS FROM 667 SOUTH AFRICAN PUBLIC LIBRARIES

CLOSING DATE: 18 JULY 2017TIME: 11:00

TENDER NO: BID NO: NLSA.MLO TRAINING 06/2017

PURPOSE OF THE BID

The purpose of this Bid is to invite Service Providers to submit their proposals to provide and deliver training for staff members from 667 public libraries in 9 provinces participating in the Mzansi Libraries On-Line (MLO) Project.

BACKGROUND

2.1 Objectives

The business objectives for the required services are to train selected staff from public libraries participating in the Mzansi Libraries On-Line Project. Specific training identified through a Training Needs Survey will focus on the development of specific skills to ensure that librarians become competent in the use of the technologies, library leadership, advocacy and impact planning and assessment skills to enhance the library services in their communities.

2.2 Overview

The Mzansi Libraries On-Line (MLO) is a programme of the National Library of South Africa. The programme supports a project that focuses on strengthening and enhancing public libraries in South Africa through the provision of access to information, technologies and relevant training of library staff from 667 selected public libraries from all 9 provinces. The technologies provided include free access to internet, computers, peripheral devices and mobile devices such as laptops, tablets and e-readers.

The Mzansi Libraries On-Line Project’s Training Programme aims to create a cohort of dynamic public librarians who understand their role in revitalising and developing communities. 21st Century skills, accountability and community engagement are critical elements to achieve this goal. To this end trainees will receive skills training in the following areas:

-use of the Information and Communications Technology (ICT) for access to information among communities;

-library management and interpersonal skills;

-enhanced professional support for impact planning and assessment to measure and refine services;

-use of advocacy and marketing to build support and to ensure the growth and sustainability of library services into the future; and

-conducting staff and library users training in a structured manner.

2.3Scope of Work

2.3.1 The scope of the required services shall include the development, coordination and delivery of multiple training courses at national, provincial, and regional level over a period of 10 months, starting in August 2017.

2.3.2 The training courses should be based on South African Qualifications Authority (SAQA) unit standards, primarily for the Library and Information sector. The training methodology must include blended learning models, focused on experiential learning and activity-based training, with a strong emphasis on the use of the internet and mobile technology in their facilitation and delivery.

2.3.3 The Training Provider must be accredited by relevant Sector Education Training Authorities (SETA) and must provide well qualified facilitators/trainers to deliver the training.

2.3.4 The Training Provider must provide an itemized breakdown of all expenses. The quotation for all 3 courses must EXCLUDE accommodation, travel & meals of the facilitators, which will be provided for by the NLSA. The quotation must be based on sessions, and not number of attendees, or cost per attendee per course. Thus the Training Provider must specify the unit cost per session irrespective of the number of attendees.

3. DELIVERABLES

3.1Deliverable 1 : Facilitation Of Courses 1 And 2

COURSE 1: Core ICT Competencies. / COURSE 2: Core Personal/Interpersonal Competencies
Number of days: 5 / Number of days: 4
Target group: librarians/staff from libraries in 9 provinces / Target group: librarians/staff from libraries in 9 provinces
Themes: / Themes:
Core Hardware and Peripherals, Mobile Devices / Communication and Collaboration
Core Email and Core Operating Systems Functions / Marketing
Core Internet, Web Technologies and Information Literacy / Ethics and Values
Social Networking and Digital Citizenship / Customer Service
User Training (How to Train Users) / Report Writing and Project Management

The training courses will be at an introductory (basic) level. Assessment will be for attendance.

3.1.1.1The training courses 1 and 2 will be delivered to librarians and staff from the public libraries participating in the MLO Project. Enough facilitators from the service provider must be available to conduct the training in all 9 provinces concurrently. The provincial training coordinators will manage the schedules and bookings.

3.1.1.2For effective training the number of attendees will, where practical, be limited to 20 trainees per training session. One session constitutes delivery of courses 1 and 2 once. The total number of training sessions will not exceed 40, but may be fewer, depending on the number of trainees.

3.1.1.3The Training Provider will develop training toolkits that include lesson plans, handouts, agendas, assessments and feedback forms for courses 1 and 2.

3.1.1.4All documentation will be branded with the National Library of South Africa (NLSA) logo. The NLSA will retain copyright.

3.2Deliverable 2 : Online Tutorial Course Development

The Training Provider will be responsible for the development of two on-line training courses, namely for Advocacy and Impact Planning and Assessment (IPA). The existing content of the two courses will be provided and will have to be converted into on-line training courses.

3.3Deliverable 3: Course 3 - Facilitation Of OD-ETDP Course (SAQA ID 50334)

National Certificate: Occupationally Directed-Education Training Practices (OD-ETDP) Level 5
US 117871: Facilitation – completed*
US 123397: Evaluation
US 115753: Assessment
US 123401: Design OB learning programmes
US 115759: Moderation
US 114924: OBET in the NQ Framework
US 123396: Audience profiles & skills gaps
US 117865: Assist & support learners
US 15221: Information & Advice re skills development
US 117874: Guidance on learning assessment & recognition of opportunities
US 115789: Oral interact across wide range of context & critically evaluate spoken text
US 115790: write & present for wide range of purposes, audience & context

3.3.1.1The Training Provider will train 30x train-the-trainer candidates at a centralized venue.

3.3.1.2The total number of training days should not exceed 20 days, and must be completed within six months of the Training Provider’s appointment.

3.3.1.3All trainees will be assessed individually by qualified assessors for competency.

3.3.1.4

TIME LINE & SERVICE LEVEL AGREEMENT

4.1Timeline for execution of the project

The MLO Project closes on 31 July 2018. All training activities, including evaluation, assessment, moderation and reporting by the Training Service Provider must be concluded before 31 May 2018. The successful bidder will start on the day of appointment with the compilation of training toolkits and scheduling of the training courses for delivery from September 2017.

4.2. Service level agreement

On approval/acceptance of the proposal, the service provider must be prepared to enter into and sign a Service Level Agreement with the National Librarian and Chief Executive Officer of the National Library of South Africa, in compliance with the policies, procedures and requirements of the NLSA and all statutory requirements.

RESPONSE TO THE BID

All additions to the bid documents i.e. annexes, supporting documentation pamphlets, photographs, technical specifications and other support documentations covering the services offered shall be neatly bound as part of the bid.

BIDDING PROCESS
Format of Bids

The attached bid documents must be completed and each page initialled by bidders' authorised representatives and witnesses. All the compulsory documents as listed below must be provided.

6.2Pre-qualification of Bids

The following mandatory requirements must be met to qualify for this tender:

Attendance of the information session is compulsory. (30 June 2017)

Original and valid Tax Clearance Certificate
CK1 document/Registration with CIPC, documents ofthe representative of Partnership or CC or company
ID copies of company owners
Valid original certified certificate of Broad Based Black Economic Empowerment (B-BBEE)
1 x Original and 4 x Copies of tender document response
Company Profile with contactable and traceable references of similar projects which have been successfully completed
All SBD Documents completed and signed
Bidders must provide a detailed Project ImplementationPlan (All deliveries will be confirmed through the Mzansi Libraries On-Line Project Management Office)
Proof of current accreditation with the SA approved training provision authorities

NB: Failure to submit the documents listed above shall result in the disqualification of your bid.

EVALUATION CRITERIA
Stage 01: Functionality Evaluation

Bidders without proof of current accreditation with the SA approved training provision authorities will not be considered for evaluation.

CRITERIA FOR FUNCTIONALITY / REQUIRED EVIDENCE / Weighting / RATING / Score / Total
1 / 2 / 3 / 4 / 5

Experience: Proven ability to co-ordinate, organise and deliver multiple training courses concurrently at national, provincial, and regional training centres (project plan).

Project plan of a large scale training programme done in the past 5 years:
RATING:
None included = 1
1-5 concurrent training events OR roll out on limited scale (e.g. district/local) = 2
6-10 concurrent training events OR roll out on limited scale (e.g. district/local) = 3
11-15 concurrent training events OR roll out on limited scale (e.g. district/local) = 4
16+ concurrent training events on national scale = 5 /

Provide a project plan of a large scale training programme that was done in the past 5 years.

/ 25

Experience: Proven ability to co-ordinate, organise and deliver multiple training courses concurrently at national, provincial, and regional training centres (testimonials and experience).

Years of experience:
RATING:
Less than 2 years = 1
2 to 3 years = 2
4 to 5 years = 3
6 to 9 years = 4
10+ years = 5 /

Include traceable and verifiable references or testimonial letters on company letterheads from clients during the past 3 years as evidence of experience in managing mid to large scale training programmes.

/ 15

HR capacity: proven ability to mobilise/ contract qualified trainers for facilitation of the training courses at regional training centres in the provinces

Number of accredited trainers/ facilitators;
RATING:
Less than 3 trainers = 1
3 to 5 trainers = 2
6 to 9 trainers = 3
10 to 11 trainers = 4
12+ trainers = 5 /

Provide traceable and verifiable documented evidence of trainers’ qualifications and experience;

Include CVs of key personnel.

/ 20

Capacity to develop curricula – course content for classroom facilitation

Curriculum development experience:
RATING:
Less than 3 years = 1
3 to 10 years = 2
11 to 15 years = 3
16 to19 years = 4
20+ years = 5 /

List and describe previous experience of curriculum development and training course toolkits;
Provide traceable and verifiable documented evidence / examples as proof of experience in curriculum development and training course toolkits.

/ 20

Capacity to develop online courses for web-based training

RATING:
Less than 2 years = 1
2 to 5 years = 2
6 to 7 years = 3
8 to 9 years = 4
10+ years = 5 /

List and describe previous experience of development of on-line courses;
Provide traceable and verifiable documented evidence / examples as proof of experience in on-line course development

(electronic links will suffice provided intellectual property ownership can be proven). / 10

Assessment and evaluation:

Capacity to assess individual trainees and provide certification of competency for training.
Number of accredited assessors :
RATING:
0 assessors = 1
2-3 assessors = 2
4-5 assessors = 3
6-9 assessors = 4
10+ assessors = 5 /

Provide traceable and verifiable documented evidence of assessors’ qualifications and experience;
Include CVs of key personnel.

/ 10
TOTAL / 100

Any bidder who fails to score 70 out of 100 for each of the evaluation forms will not be evaluated in Stage 02