ADAS Job Description: Volunteer and Training Manager

Title of Post: Volunteer and Training Manager
Location: 118-124 The Stow, Harlow, Essex CM20 3AS, and outreach areas across West Essex
Accountable to: Chief Executive
Reports to: Chief Executive
Hours of duty: As agreed with management
Salary: £21,000 p.a.
Annual leave: 28 days per annum (annual leave period 1st January to 31st December pro rata)
Other details: Full clean driving license and car owner are essential requirements for this post. (ADAS does not provide a company car but offers a generous mileage reimbursement rate)
Job summary
1. Manage the training, learning and development at ADAS
2. Manage the recruitment of counselling staff
3. Raise the profile of ADAS through PR activities
4. Monitor the impact of the learning and development programme
5. Carry out administrative tasks essential to the smooth running of the charity
Who we are

ADAS was established in 1987 as a response to concerns within the Harlow community about the lack of facilities for the treatment of local people with alcohol and drug dependency problems. ADAS was a community response and is the very essence of voluntary action. Our counselling services and the running of ADAS is supported by a group of committed volunteers.

The need for our services in Harlow and West Essex remains high. In Harlow females ranked the highest and males ranked third in the East of England for alcohol-related hospital admissions. ADAS is a well-respected and highly effective agency, which provides a service for the whole of West Essex. Through the delivery of counselling and group work we provide vital support to people suffering from problems caused by alcohol abuse and addiction. We aim to help people to make lasting positive changes. We also provide much needed support to affected family members and seek to raise the awareness of issues related to addiction in the community.

Our values

At ADAS we treat people with respect and dignity. We believe that given the right level ofsupportandencouragementpeople are capable ofachieving their goals.

Key responsibilities
1. Manage the training, learning and development at ADAS
§  To manage and deliver ADAS’ training programme.
§  To provide continual monitoring, evaluation and audit of the organisation’s learning and development needs.
§  To use continual evaluation to enhance training and development at ADAS.
§  Support and promote professional development within the organisation.
§  To develop and maintain a relevant training programme for staff.
§  Research and promote new and relevant information, tools, interventions and best practice to ADAS’ workforce.
2. Manage the recruitment of counselling staff
§  To recruit ADAS’ counselling staff.
§  To maintain counselling staff head count to meets the needs of the service.
§  Management of the recruitment and HR processes to recruit counselling staff.
§  Create a corporate induction manual for ADAS.
§  Co-ordinate and manage the delivery of induction training for counselling staff.
§  Improve retention of counselling staff.
§  Promote ADAS as a counselling placement to relevant colleges and universities.
3. Raise the profile of ADAS through PR activities
§  To manage and deliver awareness raising activities in West Essex about the dangers of alcohol and addiction.
§  Deliver a local public relations campaign to promote ADAS’ services and educate communities in West Essex about the dangers of alcohol and addiction.
§  To support the promotion of ADAS services for people affected by substance misuse.
4. Monitor the impact of the learning and development programme
§  Monitoring the impact of ADAS’ training and awareness raising programme.
§  Management of grant and reporting against deliverables.
§  Prepare summary of programme for annual report.

5. Carry out administrative tasks essential to the smooth running of the charity

§  Undertake administrative tasks.

§  Support fundraising at ADAS.

§  To undertake any other duties to ensure the successful function of the services.

Skills and Experience
Qualifications:
§  Formal training qualification (desirable).
Experience:
§  Experience of designing and delivering learning and development solutions.
§  Experience of successfully coaching team members and managers.
§  Experience of conducting training needs assessments.
§  Experience of public relations.
Skills:
§  Project management skills.
§  Good analytical skills.
§  Ability to build effective working relationships at all levels of the organisation.
§  Excellent face to face training and facilitation skills.
§  Excellent written and verbal communication skills.
§  Ability to organise and prioritise workload to meet deadlines.
§  Good working knowledge of Word, Excel, Power Point.
§  Personal credibility.
§  Coaching skills
Other:
§  Confident self-starter.
§  Up to date knowledge of best practice in learning and development.
§  Cultural awareness/sensitivity.

West Essex Alcohol & Drugs Services T/A ADAS- Registered Charity Number 1129267