Karla D. Garcia

Page 2

Karla D. Garcia

1533 Bassett Avenue

El PasoTexas, 79901

(656) 617-22-85 / (656)149-37-04/ (915) 319-8726

Objective

Seeking a position in a company that will allow me to exercise and enforce my business skills acquired during my career, as well as working professionally for the common goal of the company.

Education

Bachelor of Business Administration in Operations and Supply Chain Management. Expected Graduation date: May, 2009. The University of Texas at El Paso.

3.46/4.00 GPA

Bachelor of Business Administration in Marketing. Graduation date: May 2008. The University of Texas at El Paso.

Bachelor in Business Administration with concentration in International Business. Graduation date: May 2008. The University of Texas at El Paso.

3.46/4.00 GPA

Skills

- Fully bilingual: Spanish / English. Knowledge of a third language: Italian (65%).

- Public relations, customer service, marketing coordination/supervision.

Summary of qualifications

- Self- motivated and focused. A quick learner who works independently with little supervision.

- Excellent leadership skills. Took two courses in student leadership during freshmen and sophomore years in college.

- Determined to resolve problems in an organized manner; work well as a team member or independently.

- Excellent time management skills. Worked as peer instructor, and advertising representative while studying college.

- Highly energetic.

- Experience working under pressure and on deadlines.

- Outstanding presentation skills. In individual presentations, spoke to groups ranging from 5 to 600 people.

- Knowledge of principles of accounting, micro and macro economics, marketing,principles offinance, management, logistics, production operations management, service management.

Experience

ProTrans, International, El PasoTX October 2008- Present

-Coordinate scheduling and dispatching of all service requirements from local pickups through deliveries.
-Responsible for developing, tracking, data input and reporting of key performance measures.
-Facilitate inter-company communications.
-Coordinate trailer loads.
-Actively identifies and pursue innovative logistics approaches and makes recommendations based on analysis of factual information.
-Consistently provide exceptional customer service based upon process analysis.
-Receive consolidation/shipping instructions from customer and prepare shipping documents.
-Track and trace inbound shipments.
-Log in shipment information on ProTrack to record shipment details as required.
-Maintain a safe work environment.
-Identify and implement continual improvement initiatives to enhance the performance of the position, your team and the company.
-Work with Customs Broker for spot audit and Customs process as required.

Marketing Coordinator Assistant, Sterling and Baxter, El Paso, TX, June 2008- Present

- Assist to develop marketing representatives’ evaluations.

- Median household income and population data by census tract.

- Assist to review and analysis of marketing rep.’s progress toward meeting targets on a weekly basis.

- Reports on drop box productivity (weekly average).

- Assist to coordinate a monthly marketing “best practices” program, e.g., through an e-newsletter.

- Provide assistance to marketing reps upon request.

- Assist in marketing research & development activities.

- Assist to coordinate sponsor recognition initiatives.

- Assist to maintain copy of 24/7 removal reports.

- Assist with marketing projects; prepare special marketing reports when requested.

Intern, Universal Radio Network, El PasoTexas, January 2008 – May 2008

- Answering and directing incoming inquires.

- In charge of capturing contracts with a specialized traffic software.

- Creating and checking affidavits.

- Regular office duties.

- Creating and updating media kits.

Advertising Representative, The Prospector Newspaper, El Paso, TX, June 2007 – May 2008

- Sell advertising placement to local and national clients.

- Meet sales quotas established by the assistant director.

- Call upon assigned clients and cultivate new clients.

- Ensure deadlines are met for placement for orders of advertising.

- Work with clients to determine designs.

Peer Instructor, Department of University Students, El Paso, TX. August 2005 – May 2008

- Assist and supervise groups of students in a seminar of critical thinking. Adapted to work among students with different personalities.

- Evaluate performance of freshmen students.

- Demonstrate public speaking and time management skills.

- Work under supervision of an associate professor.

Orientation Leader, Student Success Programs, El Paso, TX. February 2005 –October 2005.

- Coordinated groups of 70 prospective students.

- Worked as translator to students who did not speak English.

- Effectively worked with teammates.

- Customer service.

Honors and Activities

- APICS Vice President, August 2008 - Present

- Dean’s list: Spring 2004, fall 2004, spring 2005, fall 2006, spring 2007.

- Golden Key Honors Society 2006 – Present.

- Mexican Student Association (MexSA), Board of directors 2005 – 2007.

- Volunteer work with Casa Hogar Santa Clara de Asis, April 2006.

- Toy and food rising for Mexican children’s shelters, winter 2005.

- Orientation Crew, 2005.

- Student Leadership Institute Class Five (SLI V), 2004 - 2005.

- Volunteer work with Asilo de ancianos Senecu and CRAEMAC, 2002.

References upon request