ESF project 4895: Meer werk maken van innovatie voor werkgelegenheid en arbeidsmarkt

ANALYSIS FICHE OF LITERATURE

TITLE OF LITERATURE: Navigating the digital future

AUTHOR : B. Jaruzelski et al

TYPE OF AUTHOR (academic, consultants, practitioners, other):consultant

COMMISSIONER OF LITERATURE (IF APPROPRIATE): Strategy+business (Booz)

ORIENTATION OF LITERATURE (check with X):

·  innovation in general: X

·  innovation by / within the public sector:

·  innovation oriented towards citizens:

·  innovation oriented towards social and employment issues typically dealt with by ESF:

LESSONS LEARNT REGARDING:

A.  How to define innovation e.g. in types

B.  How to formulate an innovation strategy (in terms of scope, types of innovation, requirements)

Need seekers have gone forward in digital tools. Market readers much less (specifically at the front end of innovation).

Digital tools can be useful but only if enough resources invested in learning how to use them effectively.

C.  How to organize innovation as a process in different stages?

1 Customer insight: new tool that is highly effective is “customer immersion lab” with 3D real time virtual depictions of a product. Passive, automated collection of user data are also deemed effective. Analysis of big data is also effective. Discussion platforms are used a lot but deemed not so effective.

2 Ideation: crowdsourcing (online idea platforms) has mixed effectiveness but is used a lot. At the top in effectiveness is rapid prototyping.

3 Development: project management tools are widely used and rated effective. Also collaborative environments like messaging, video, file sharing, webinars arewidely used but moderately effective.

4 Launch

D.  How to define outputs of innovation e.g. in terms of idea, concept, prototype…?

E.  How to make decisions regarding progress of an innovation?

F.  What roles exist for different actors in the innovation process? What competences are required for these roles?

G.  How to organize interaction with external stakeholders (open innovation)?

H.  Specific tools that are explained (list briefly for each tool in what stage, by which role, why, how it is to be used).

a)  Tool 1: