Gerry Wallace131 Park Place Circle / Lexington, SC 29072
| (703) 615-4341linkedin/gwallace1
Award Winning Business and National Account Development,
Operations, Sales and Financial ServicesLeader
Accomplished Leading Successful Startups and Turnaround Challenges
Proven record of delivering consistent growth & profit, and leading successful IPO’s, acquisitions, business sales, and a rapid $30 million turnaround
Highlights
Distinction as the only two-time recipient of International President’s Award as Top Producer in company (AON), doubling first-year district sales, increasing targeted objectives 300% and growing revenue over 600% in 6years ($4.5-32+ million)
Grew startup(as FirstLook) to INC 500’s #4 Fastest Growing Software Companyin 2008, ranking #51 overall.In 2014 ranked INC 500’s #3 Fastest Growing Software Company(as MaxDigital)
Awarded top producer status in multimillion-dollar sales arena
Grew to 1,656 national accounts, including BMW (2001-17)
Achieved 10-year cumulative 99.6% CSI rating
Won company’s Iron Man Award for receiving the most “Hustle and Impact” Quarterly Awards in company history
Turned around anunprofitable auto dealership on the verge of closing to $30 million in value and awards for service in just 18months.In addition, set a 30-year sales record for the Service department using consultative sales of $5.4 million/year @110% absorption of all fixed expenses
In current position achieved nearly 100%in Customer Satisfaction Index (CSI) scoresin a fast-paced environment with an INC 500-listed company. Increased CSI by 12 points,and reduced variable expenses 15% in prior position
Launched and led a successful dual-prong startup serving Business Development and Financial Services.Delivered built-in flexibility leading to generating client wealth. Developed wealth-building roadmaps
Delivered the largest sales volume in the Toyota Mid-Atlantic region within three months
Developed, rolled out and delivered award-winning motivational presentations and training seminars for the National Automotive Dealers Association’s annual convention and other events
Leadership Character
A leader with a passion for excellence and a reputation for bringing out the best in people whether upstream or downstream, and finding and capturing overlooked opportunities
During college convinced a bank to team up and go in as co-investor in a farming business
Additional Accomplishments
Selected to write a comprehensive variable operations training manual for theAll Star group
Mentored and trained scores of people throughout the U.S. both internally and externally, still ongoing with own company
Created and implemented anInventory Management System to track turns, days to sell, and ROI for stocking
Designed and implemented merit-based client manager compensation plans that give rewards for meeting or exceeding client goals and increasing market penetration
Led all Human Resources functions for a regional auto group of 14 franchises, including hiring, training and motivating a diverse team of Service Advisors, Financial Managers, Technicians, Sales Managers, and staff
Designed and implemented performance improvements for vehicle inspection and work-flow processes
Increased CSI standards over 15 points while increasing units per repair order 20%
Ensured adherence to all franchise, state, and federal regulations
Analyzed and established domestic, controllednon-controlled foreign corporations for reinsurance
Implemented group training and certification programs.
Career History
Meridian Business Development Financial Services | Symmetry Financial Group -
Columbia, SC2017 - Current
Owner / Broker / Agent
Ownerof Meridian Business Development Consultancy
Providing independent full-service analysis, of automotive sales and/or service operations
Agent Broker for Symmetry Financial Group, Financial Services
Providing financial security to business and families
FirstLook / Max Digital, LLC - Chicago, Illinois2001 - 2017
Vice President, National Account Development
Copeland Toyota Volvo - Hampton, Virginia1999 - 2001
General Manager
65 employees
Pat Ryan & Associates/Resource Group/AON - Norfolk, Virginia1991 - 1999
Area Manager
8 District Managers across 6 states
District/Area Manager
Previous Experience
Casey Automotive Group,Newport News, Virginia
Personnel/Training Manager
Service Director
Kline Toyota, Vienna, Virginia
Director of Finance
Education & Development
Bachelor of Business Administration and Economics
East Carolina University, Greenville, NC
Areas of Accomplishment & Skill
Account Manager Supervision & Training / AnalyticsArea-Regional-District Management / Award-Winning Motivational Presentations and Training Seminars
Best Practices / Customer Retention
Customer Service Training / Department Management
Ecommerce Products / HR Management
Integrated Professional Services (SaaS) Consulting and Training / Inventory Management and System Development
Key Performance Indicators / ProcessCustomization
Professional Training, Program Development & Mentoring / Public Speaking & Presentations
Regulatory Compliance / Service Management
Software Solutions / System Integration Product Development
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