Nesreen Abdel Rasoul Mohamed

Personal Information

Mobile : +965-99915260 \ +965-60061720 Nationality : Egyptian

Gender : Female Marital Status : Married

Email : Date of Birth : 27th March 1983

Career Objective

As a computer science graduate, I am seeking to find a challenging career opportunity in a reputable company, which allows me to gain experience in my field by practicing my background in Information Technology.

Academic Background

2004 - 2005 Diploma in the Information Technology Institute (ITI) under the supervision of the Cabinet of the Information and Decision Support Center (IDSC)

Graduation Project Importer/Exporter Web Application

Technology used J2ee

2000-2004 BSc. Computer Science

Ain Shams University

Faculty of Computer and Information Sciences

Information Systems Department

Grade: Good

Graduation Project Host Based Intrusion Detection System

Grade Very Good

Technology used J2se under Linux operating system

Work Experience

June 2008 – May 2011 ITWorx

Applications Consultant

Role Responsibilities:

·  Handle change requests for EFG Hermes website to modify the current application and add new modules to support the backend

·  Handle change requests for DAMCO desktop application to add new functionalities to the finance department

·  Handle the new requirements of the work orders of the Reliance Comfort in Canada for the BizTalk part of their application

·  Provide technical/application support to assigned/handed over projects

·  Provide onsite support for the Egyptian Ministry of Petroleum portal

·  Provide portal helpdesk support and consultancy for Carrier customers including troubleshooting, environment setup, carrier applications support and portal knowledge consultancy

·  Understand customers' research environments and resolve any raised issues in Plumtree portal applications

·  Document all issues in appropriate on-line tracking tools

·  Test and verify installation/upgrade instructions for our customers' product releases

·  Participate in product testing and documentation reviews

·  Bug fixing reported errors

·  Deal and communicate on regular basis with United Technologies Corporation customers

·  Mentor junior level consultants as required

July 2007 – June 2008 ITWorx

Applications Associate Consultant

Role Responsibilities:

·  Provide support and consultancy for United Technologies Corporation portal functions and applications within Application Availability Assurance Support Team

·  Handle bugs, issues, and change requests for Plumtree portal applications

·  Responsible for security of portal applications

·  Deliver complete and quality solutions for reported issues

·  Deal and communicate on regular basis with customers

February 2006 – July 2007 Global Technologies Online

Senior Web Developer

Developed the following Websites:

·  Develop the Student Search website:

This site is special for the university students to allow the students to contact easily with each others and to search, exchange information and send files to their colleagues.

·  Develop the E-Recruitment website:

Provide complete job management and tracking of candidates for employers. Provide complete CV management and tracking of jobs for job seekers.

·  Develop the ministry of mass communication website:

My role was to develop:

-  Media Gallery

-  ERTU Magazine

-  Radio and Television Channel Guide

·  Develop the German year of science website:

My role was to customize:

-  Event calendar module

-  Web page manager module

·  Develop the UAEDeal website

Product catalogue website that offers an online platform where millions of items are traded each day

July 2005 – February 2006 Integrated Knowledge Dynamics

Software Developer

Developed the following projects:

·  Develop the Content Grabber Backend :

Parses websites and Grabs the headlines and its contents from online newspapers

·  Develop the Subscription Application:

Manages the subscribers’ accounts and follow up the daily distribution in Almal newspaper

·  Develop the CMS (Content Management System) for Almal newspaper:

The backend of Almal website that manages documents published on the website

Other Projects

- Developed the following web applications for Elaraby Group:

·  Sharp Air Conditions: http://www.sharp.com.eg/ac/index.aspx

·  Sharp Audio Visual: http://www.sharp.com.eg/avs/index.aspx

·  Seiko Watches: http://www.seiko.com.eg/

·  Alba Watches: http://alba.elarabygroup.com/

Training

§  Business Intelligence from Microsoft online training

§  BizTalk

Programming Tools

- Windows/Web Development:

§  VC#

§  ASP

§  VB.Net

§  ASP.NET

§  ADO.NET

§  Ajax

§  BizTalk

§  VC++

§  C++

§  J2ee

§  J2se

- Database Programming

§  MS SQL Server 2000/2005

§  Oracle 8i/9i/10g

- HTML and JavaScript.

Operating Systems

-Windows Family: 2000/2003/XP

-Linux OS

Courses Attended

§  International Computer Driving License (ICDL)

§  A Toefl certificate from the American University in Cairo

§  A Toefl certificate from Ain Shams University

Soft Skills

Arabic : Native Language

English : Fluent Spoken/Written

French : Good

Hobbies

Listening to Music, Reading and Traveling.

References Available upon request