BUILDING SECURITY
BUILDING HOURS AND ACCESS
Building Hours: 8000, 8300 and 8500 Towers:
- Monday through Friday – 6:30 a.m. to 6:30 p.m.
- Saturday – 7:00 a.m. to 12:30 p.m.
Tower 8400:
- Monday through Friday – 6:30 a.m. to 12:00 a.m.
- Saturday: 7:00 a.m. – 12:00 am.
- Sunday -
Building HVAC Hours:
- Monday through Friday – 6:00 a.m. to 6:00 p.m.
- Saturday – 7:00 a.m. – 12:30 p.m.
- Sunday - Off
Overtime heating or air-conditioning is available at your request for an additional charge. Please make your request as far in advance as possible, but not less than 48 hours. You may call the Management Office for details at 952-921-2050.
After hours access into the buildings is via an access card. This card will allow access into the building and the elevators.
Building Access can be obtained on the following levels:
8000 Tower Level A & C
8300 TowerLevel B
8400 TowerLevels A,B,C,D, E & F
8500 Tower Levels A,B,C, & D
DELIVERIES AND LOADING DOCK
All deliveries are required to occur via the building’s loading docks. NormandaleLakeOffice Park loading dock entries are secured at all times. A two-way and CCTV entry system with direct communication to the Security staff is located at each dock. Security personnel screens access request and will only provide entry to authorized building occupants, authorized guests and contractors, vendors, and delivery personnel. Please use the Authorized Vendor Access form to authorize guest, contractor, vendor and delivery personnel. Any deliveries with a duration of longer than 20 minutes must occur prior to 8:00 a.m. or after 5:00 p.m. Monday through Friday or any time on weekends and must be scheduled through the Management Office. Any after hour moves require monitoring by Security. The cost of Security personnel is the responsibility of the tenant. After hours is 5:00 pm. to 8:00 a.m. Monday through Friday, Saturday and Sunday.
Short-term courier parking is available in or near the dock area. Deliveries by couriers, contractors and tenants are not permitted in the visitor parking areas, main building entrance areas, or in the parking ramp entries.
Tenants are encouraged to instruct all delivery personnel to enter the building via the loading docks as towing, at vehicle occupant/owner’s expense, is strictly enforced. Please refer to the Moving Policy & Procedure Section.
Other Dock Rules:
- Delivery vehicles may not leave motors running while parked at the dock.
- Dock parking is limited to 20 minutes.
- Vehicles must park in the spaces assigned by Security
- Vehicles longer than 35 feet (not including the cab) are not permitted in the dock area.
Overhead Door and DockClearanceHeights Are:
8000 Tower:
Two overhead doors
1 – 8’6” X 9’4”
2 – 8’6” X 9’4”
Interior Dock Ceiling Height – 10’
8300 Tower:
Two overhead doors
1 – 8’ X 9’
2 – 8’ X 9’
Interior Dock Ceiling Height – 9’
8400 Tower
Two overhead doors
1 – 8’ X 8’
2 – 8’ X 8’
Interior Dock Ceiling Height – 9’
8500 Tower
Two overhead doors
1 – 8’ X 10’
2 – 8’ X 10’
Interior Dock Ceiling Height immediately inside overhead doors – 11’
And outside freight elevator – 8’
NOTE: A certificate of Insurance is required on all vendors/contractors that service or make deliveries at NormandaleLakeOffice Park
Click here to download a sample Certificate of Insurance for Vendors/Contractors
Click here to download the Authorized Vendor Access Form
SERVICE ELEVATORS DIMENTIONS
8000 Tower Freight Elevator
Height:8’ 6”
Depth:9’ 6”
Width:5’
Weight Capacity:5,000 lbs.
Opening Dimensions4’ x 8’
8300 Tower Freight Elevator
Height:8’ 10’
Depth:4’ 11”
Width:6’ 6”
Weight Capacity:3,500 lbs.
Opening Dimensions:4’ 4” X 7’
8400 Tower Freight Elevator:
Height:9’ 6”
Depth:8’ 6”
Width:5’ 4”
Weight Capacity:4,500 lbs.
Opening Dimensions:4’ X 8’
8500 Tower
Loading Dock Elevator
Height:9’ 5”
Depth:8’ 0”
Width: 5’ 4”
Weight Capacity:4,500 lbs.
Opening Dimensions:4’ X 7’
8500 Tower Freight Elevator
Height:9’ 4”
Depth:7’ 8”
Width:5’ 4”
Weight Capacity:4,000 lbs.
Opening Dimensions: 4’ x 7’
Please also refer to the Moving Policy & Procedures Section.
AFTER-HOUR PHONE ENTRY SYSTEM
The phone entry system is located in the ramp vestibule on the first floor of 8000 Tower (Level A), the second floor of the 8300 Tower (Level B), the first floor of the 8400 Tower (Level A), and the second floor of the 8500 Tower (Level B), a convenience for you and your guests requiring after-hours access to the building.
Instructions for use: The entry system allows you to utilize your phone to permit your guests to enter. Each tenant is assigned a code (similar to your suite number) which your guest enters into the system. There is a list located next to each phone system.
- Your guest is to select the appropriate name or code from the directory, push “enter”, and wait for the phone entry to dial your office number, thereby allowing you to answer the phone.
- Once you have answered the phone, this will allow you to speak directly to your guest waiting at the door.
- Once you hear a tone on your end of the phone line, push the number “6” on you phone for two seconds.
- Pushing number “6” will disconnect the phone call, release the electronic door strike and allow your guest to pull the door open. The door handle will not turn.
It will be necessary to meet your guest on the lobby floor. Be sure to bring your cardkey in order to take the elevator back to your floor.
AFTER HOURS ACTIVITY
Tenants are to notify the Management Office of any after hour activity occurring in their suites (i.e., vacating or occupying, deliveries, tenant coordinated construction/repairs, phone repairs and need for access into the building riser room(s), carpet cleaning, tenant events within the building or suite, etc.) The Security Clearance/Special Access form is used for this notification purpose. Please have your Tenant Contact email, fax or hand deliver the completed and signed form to the Management Office at least 24 to 48 hours before activity. Notifications received after the deadline may be rejected. When possible, please provide advance notice of scheduled activities. For the protection of our tenants, individuals/contractors/vendors requesting authorization to enter a tenant’s suite after hours without written authorization on file in the Management Office will be denied entrance into the building.
Note: A Certificate of Insurance is required on all vendors/contractors that service or make deliveries at NormandaleLakeOffice Park
Click here to download a sample Certificate of Insurance for Vendors/Contractors
Click here to download a Security Clearance/Special Access Form
Click here to download an After Hours HVAC Form
GENERAL OFFICE SECURITY
CRIME PREVENTION
NormandaleLakeOffice Park’s Security is on duty 24 hours a day, 7 days a week. They can be reached during normal business hours by calling the Management Office at 952-921-2050. This number is forwarded to Security after normal business hours and Security will answer directly. They are available to assist with questions or concerns at all times. While this may be available to tenants, crime prevention responsibility rests with every tenant.
Security patrols all parking ramps randomly. Unless suite doors are found unlocked or there is reason to believe there is suspicious circumstances, they will not enter the office suites.
SECURITY CHECKLIST
The following preventative measures will improve overall Security in your office environment. It is good information on crime prevention and is worthy of sharing:
- Park in a well-lighted, well-traveled area. When working late, walk to your cars in groups, with fellow employees or peers. The Security staff will provide escorts for your employees if needed. Please give the officers at least 15 minutes prior notice by calling Security at 952-921-2201.
- Lock all valuables and important papers in the trunk of your car, or take these items with you. Do not leave valuables in plain view in the seat, floorboard, or on the dashboard of your car. (Examples: Radar detectors, CD cases, ipods, luggage, shopping bags, clothes, wallets, money, toll tags, etc.)
- Take your building/parking access card with you into the building or place it in an area inside of your vehicle that is out of plain view.
- Promptly report all incidents of crime or theft to the Bloomington Police Department by calling 9-1-1 and Security by calling 952-921-2201.
- Never leave your reception area unattended. If you must leave the office unattended, lock the doors, even if it is momentarily.
- Never leave purses, billfolds, gift packages, jewelry, or cash in or on your desk or in your jackets in your office unattended. Always lock or secure valuables.
- Office petty cash should always be kept in your office safe. Do not disperse change to visitors or strangers as they may be trying to determine where your money is normally kept.
- Secure laptop computers and make certain they are shut off when not in use.
- Lock you desk when unattended.
- Lock your office doors when working alone or after normal business hours, weekends, holidays, etc.
- Please report and provide a description of all solicitors, peddlers, and suspicious persons to the Management Office or Security immediately. Door-to-door sales or solicitation is prohibited.
- Monitor the movement of visitors within your suite. Question those you may not recognize. They may not be an employee.
- Never allow access to anyone in the building with your access card or key.
- Please safeguard your keys. Never distribute keys to individuals outside of your company.
- Report any suspicious activity, no matter the issue, to Security when it is occurring.
- Inventory all of your office furniture, fixtures and equipment. Your inventory list should include a brief description of each item including the make, model number, serial number and approximate value. This information is instrumental in the case of a theft.
- Do not attempt to duplicate building keys except through building management. Any other effort of duplication is prohibited.
- Report all access card losses to building management immediately. Do not retain activated cards without requesting deactivating cards through building management.
EMERGENCY NOTIFICATION
Each tenant is asked to complete an Emergency Notification form. This form will provide Security and building management with tenant contacts in case of after hours emergencies or circumstances in question arise. Please resubmit the form immediately upon a change in personnel listed. All information on the form will be held in strictest confidence.
Emergency Notification Form
LOST AND FOUND
All items found by or turned into the Management Office or Security are logged and then stored in the Management Office. Please contact the Management Office at 952-921-2050 to claim items that have been lost or found in the building. Items not recovered after three months are either donated to charity or discarded.
ABONDONED PROPERTY
The abandoning of personal property, furniture, equipment and fixtures within the lease space or common areas of the building including the dock areas is strictly prohibited. Violators will be subject to any and all handling, storage and/or removal costs incurred by the building owner.
Procedure for Removal of Tenant’s Property during off-hours:
Tenant is required to notify the Management Office at least 48 hours prior to commencing any move out or removal of personal property, equipment, furniture or trade fixtures from tenant suites and the building.
Be advised that if management or Security personnel become aware of any unauthorized removal or move-out activity, the tenant will be asked to halt such activity until management or Security personnel is able to confirm the activity with the tenant representative on record. If authorization is unable to be confirmed, tenant shall cease the move-out activity and shall be required to comply with the move-out or removal notification described herein.
SOLICITING
For the convenience and protection of our tenants; soliciting, selling, petitioning and posting of signs is strictly prohibited. If a tenant observes any of these activities in the building, please inform the solicitor that such activities are not permitted in the building and notify the Management Office immediately at 952-921-2050. We will send Security to escort the individual(s) from the premises.
TELEPHONE ROOM ACCESS
Access to building telephone rooms must occur Monday through Friday during the hours of 8:00 a.m. to 5:00 p.m. and is requested through the Management Office. The only exception is inthe case of an emergency after hours. Access will be provided based on availability of the building Engineer. Engineering staff are the only ones that may allow access. The attached form must be filled out by the building engineer not the vendor. Access may be denied without properly supplied information.
Note: A Certificate of Insurance is required on all vendors/contractors that service or make deliveries at NormandaleLakeOffice Park.
Click here to view Telephone Room permit
Click here to download a sample Certificate of Insurance for Vendors/Contractors
PROPPING DOORS
Tenant entrance doors, electrical and phone room doors may not be propped in accordance by the City of Bloomington’s Fire Code. Once access has been granted to a room, all vendors/tenants are not to prop open any door. If a door is propped open, the door will be closed and you will need to call to gain access.
NEWSPAPER DELIVERIES
All newspapers must be delivered directly to the Tenant’s suite. Any newspapers found in the building common areas after 10:00 a.m. will be discarded.
Below are a few vendors that deliver to the buildings daily:
Star Tribune612-673-4343
Wall Street Journal1-800-369-2834
USA Today1-800 USA-0001