JOB DESCRIPTION

Job title:Night Residential Support Officer

Directorate:Student Support Services

Hours:37 hours per week – Term Time Only, shift work including weekends

Salary:Pt 17, £17535 – Pt 19, £18423 at pro rata for term-time only equates to £14,761 - £15,508 per annum

Closing date: Thursday 31 August 2017 at 5 pm

Job purpose:

Under the direction of the Residential Manager to provide a high level of support to students within the halls of residence that promotes student achievement during their residential placement on campus.

Main duties and responsibilities:

  • Fulfil staffing rota requirements ensuring student support needs and Health and safety requirements are met.
  • Monitor the welfare of students and respond in a measured and proactive way to student personal and social development needs.
  • Proactively support students to attend and engage fully with their educational programme and report any barriers to learning to the Residential Manager
  • Liaise with RSO Link Workers enabling students to work towards personal targets and with the transference of newly acquired skills in line with Residential Support Plan in the residential environment.
  • Liaise with the medical team to identify and respond to students medical needs
  • Carry out routine inspections of residential areas to ensure that students can sleep in safe and comfortable accommodation.
  • Maintaining an effective student register regarding whereabouts of under 18 students for evenings/weekends.
  • Respond to any emergencies that place students or staff at risk when required contact the Lead Night Residential Support Officer.
  • To provide a robust handover of information to staff coming on duty.
  • Record all formal and informal contact with students to ensure accurate assessment of development of skills and distance travelled.
  • To be a primary contact for Residential Managers to meet Student satisfaction requirements by responding to complaints / feedback and actioning improvement plan.
  • Monitor, report and respond to Health and safety concerns and to communicate actions to Residential Manager.
  • Distribute hall food supplies and monitor and respond to food hygiene issues.
  • To take responsibility for Hall files being – current, secure, accessible and stored within the legal requirements.
  • Contribute to an environment where all staff, visitors and students conduct themselves in an acceptable way. To recognise personal responsibility towards campus conduct and set an example of directly challenging any unacceptable behaviour on campus.

Disability Confident isa government schemedesigned toencourage employers to recruit and retain people with disabilities and those with health conditions. The Disability Confident scheme has taken over from the previous Two Ticks Positive about Disabled People scheme.

As a Disability Confident Committed Employer we have committed to:

  • Ensure our recruitment process is inclusive and accessible
  • Communicate and promote vacancies
  • Offer an interview to people with a disability who meet the minimum requirement
  • Anticipate and provide reasonable adjustments as required
  • Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • At least one activity that will make a difference for people with disabilities

General responsibilities of all staff:

Safeguarding

RNC is committed to the principles and practices of safeguarding. We believe that the safeguarding of all RNC students has paramount importance, and everyone in the College shares an objective to help keep young people and vulnerable adults safe. Each staff member is required to take personal responsibility for ensuring the safeguarding of our students, maintaining own knowledge and understanding through continued familiarity with RNC policies and guidance, promoting safe practice and reporting any concerns

Equality & Diversity

RNC is committed to upholding the values that underpin current equality and diversity legislation. We recognise the importance of equality and diversity being an integral part of our work, to promote equality and prevent unlawful direct or indirect discrimination. Each staff member is required to take personal responsibility for ensuring equality and diversity is recognised and promoted in all aspects of the role, maintaining own knowledge and understanding through continued familiarity with RNC policies and guidance

Health & Safety

RNC is committed to the health, safety and welfare of our students, employees, and all visiting stakeholders. Each staff member is required to ensure that they and others take notice of and operate within RNC Health and Safety guidelines.

Continuing professional development (CPD)

RNC is committed to the development of its staff. The successful applicant will be required to take part in RNC’s programme of continuing professional development and will be encouraged to communicate and discuss their personal and team development needs with managers and colleagues.

Note: This job description covers the main, current duties and responsibilities of the job; however, it is subject to review and amendment in the light of developing or changing organisational needs. Other activities commensurate with this Job Description may from time to time be undertaken by the Job Holder.

PERSON SPECIFICATION –Night Residential Support Officer

ATTRIBUTES / MINIMUM/ESSENTIAL / DESIRABLE / ASSESSED THROUGH
Experience /
  • Experience of providingresidential support to vulnerable groups
/
  • Delivery of care/support plan requirements
  • Working with people with visual impairment
  • Working with young people/youth work
/ A/I
Knowledge/skills /
  • Well-developed inter-personal and communication skills
  • Awareness of Health & Safety practices and guidelines
  • Understanding of safeguarding and a commitment to safe practice
/
  • Awareness of Ofsted Social Care Common Inspection Framework
  • Dealing with conflict situations
  • Report writing
  • Awareness of the needs of people with disabilities
/ A/I
Qualifications and training /
  • Level 3 Diploma-Health and Social Care
  • Consideration will be given to candidates who may not hold the essential qualifications but who can demonstrate equivalent experience and/or a willingness to achieve the qualification on appointment
/
  • Manual Handling
  • Safeguarding
  • Food Hygiene
  • First Aid
/ A/C/I
Aptitudes and abilities /
  • Flexibility within work patterns
  • Positive towards improving quality
  • Working well within a team
  • Willingness to undertake additional training and attend staff development days as necessary to fulfil requirements of the role
  • Commitment to equality and diversity and its active promotion
/
  • A respect for independence of individuals and their right to self-determination and to take risks
/ A/I
Disposition, attitude and motivation /
  • Understanding of safeguarding for our students and a commitment to safe practice
  • Commitment to equality and diversity and its active promotion
/ A/I
Additional/other /
  • Enhanced DBS (Disclosure & Barring Service) disclosure required prior to appointment being confirmed
  • Eligibility to work in the UK
/
  • Full driving licence
/
  • Required documents and completed DBS form
  • Original documents required

  • Minimum/Essential criteria are those attributes required of the Job Holder without which an appointment cannot be made.
  • Desirable criteria are those attributes which would be useful, but not essential, for appointment.

‘Assessed Through’ key:

A: ApplicationI: Interview

T: Task/testC: Certificates