Club Med 地中海俱乐部

Duration : 6 months

Language(s) : EnglishWorkplace : Paris, France

Contact：Send your application to

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Position :Assistant Global Brand Content Project Manager

Missions

  • Brand Content and Communication: monitoring strategic approaches with a view to defining and deploying the Club Med brand’s World communication platform, notably via:
    - Agency briefing, debriefing, monitoring the development and implementation of the brand’s new platform.
    - Monitoring the development of communication tools explaining the superiority of the Club Med experience (digital, print, etc.).
  • Brand identity: monitoring the deployment at the World level of the renewal of the brand’s identity across all points of contact (digital communication, print, corporate, Villages, etc.), and updating the media library, a point of entry for questions linked to the brand’s identity at the World level.
  • International coordination: helping to monitor World communication (27 markets) and projects associated with the Brand’s identity in collaboration with other departments; consolidating needs and sharing best practices (elaborating presentations exclusively in English).
  • Monitoring the competition, producing case studies on actors in the Tourism and Luxury sectors.

Profiles

  • Master degree, business school or similar.
  • Good knowledge of Office suite (Word, Excel, Power Point),
  • Fluent Englishindispensable.
  • Good writing skills in French and English.
  • Interest in Marketing/Communication in the tourism sector.
  • International culture.
  • Good relational skills, sense of creativity.

Position :Assistant Press Officer

Missions

  • Answering journalists’ questions: preparing briefs, providing information, visuals, etc.
  • Helping to prepare press pitches in the framework of requests for interviews
  • Producing press releases, press kits, pressbooks, press reviews, media factsheets, etc.
  • Helping to prepare press trips: logistics – transport – and events schedule.
  • Preparing fashion shoots in the framework of editorial deals.
  • Helping to prepare strategic communication events (conferences, debates, trade shows, interviews, etc.) with the company’s spokespeople.

Profiles

  • Master degree. Full time (no part-time positions or sandwich courses).
  • Experience in communications and press relations desired.
  • Knowledge of the media and the tourist industry, as well as interest/curiosity in current affairs required.
  • Qualities required: autonomy, relational skills, organizational skills, analytical ability, commitment, capacity to work in a team, flexibility.
  • Good command of written and spoken English.

Position :Assistant to Global Marketing Project Head

Missions

  • Producing competitive studies and analyses of customer expectations in the international tourist market.
  • Updating the Blog on developing trends (tourism, hotels, lifestyle, etc.).
  • Making suggestions about the positioning of the Villages portfolio (repositioning existing Villages and opening new Villages).

Profiles

  • Master degree, business school/university with a specialization in Marketing/Strategy. You will:
  • Be sensitive to the Club Med universe and/or top-end tourism.
  • Be rigorous, autonomous and willing to take initiatives.
  • Have good analytical and writing skills, pronounced analytical ability, and a certain degree of creativity.
  • Have good relational skills.
  • Be fluent in English.

Position :Business Controller Assistant

Missions

Reporting:

  • Weekly audit of world sales for countries and sales entities.
  • Monthly closing reports and forecasts; analysis of economic performance.
  • Coordinating and permanently monitoring Village capacity.
  • Coordinating and permanently monitoring ongoing events and developments in the Villages.
  • Budgetary control of Corporate departments: monthly reports and operational support.
  • Updating the Finance intranet.
  • One-off studies on performance indicators required by decision-makers.
  • Aid and support for Business Units in the use of systems.

Budgetaryperiod:

  • Elaboration of financial planning and participation in the development and coordination of the N + 1 budget and the N + 2 – N + 3 strategic plan.
  • Optimization of management processes and tools:
  • Projects associated with improving the quality of reports.

Profiles

  • Master degree with a major in Finance or Management Auditing.
  • Knowledge of Excel and PowerPoint.
  • Fluent English, French (best wish).
  • Rigour; capacity to reflect and analyze; aptitude for managing priorities; good relational skills; and a capacity to work in a team.
  • Previous experience in management auditing would be a plus.

Position :CONCEPTION & DESIGN ASSISTANT

Missions

Architecture & Design Database Department:

  • Helping to identify “new talents”, including Architects, Interior Designers, Landscape Artists, Lighting Technicians, etc., capable of becoming suppliers and partners.
  • Helping to update the supplier database (directory, files).
  • Helping to update internal documents in the Architecture & Design Department (model plans, trend charts, monitoring tools, etc.).
  • Helping to develop model documents (reference file for Club Med projects, etc.).
  • Helping to develop and update a digital library of graphic plans and documents.
  • Helping to archive and classify the Architecture & Design Department’s data.

Market analysis, competitive studies and hotel projects:

  • Product benchmarking: The intern will keep him/herself informed and analyse real estate leisure projects developed by the competition.
  • Creative suppliers benchmarking.
  • Technical assistance benchmarking.

Villages projects

  • The intern will assist the Director and managers of the Conception & Design Department with a view to completing design projects and ensuring that studies are carried out successfully.

Design Committee

  • The intern will help to organize Design Committees.

Profiles

  • Background in architecture/interior design or as an archivist.
  • You will have had one or more experiences as an intern, preferably in the hotel/tourism industry.
  • English is indispensable (an internship or a period studying abroad would be a plus, notably in regard to an understanding of the multicultural dimension of the Club).
  • You will understand the following notions: MOE/ MOA/ AMO/ MOD.
  • Qualities sought: creativity, persuasiveness, versatility, rigor, organization, open-mindedness, availability, passion, positive attitude.
  • Good analytical skills and a capacity to take an objective attitude.

Position :Development Mission Task Officer

Missions

  • Prospecting new destinations.
  • Project development studies and studies on the possibility of taking over existing assets.
  • Property transactions including refinancing and sales operations.
  • Internal coordination with Club Med’s various departments (marketing, construction, sales, management/financial auditing).
  • Support for external negotiations with financial interlocutors (banks, investors), legal and administrative interlocutors (local institutions) and various intermediaries.

Profiles

  • Business school – 6 months course in strategy.
  • An enthusiasm for working on one’s own and a pronounced spirit of entrepreneurship will be appreciated.
  • Ability to write and develop arguments required. The successful candidate must have a good understanding of the tourism sector.
  • International candidates are also invited to apply, on condition that they have a perfect command of French. A good knowledge of the Office suite is also required.
  • Good command of English

Position :Digital Coordinator Assistant

Missions

  • Provide reliable marketing tools & training to countries
  • Assist website optimization features : including AB testing, creation of landing pages, UX imrovements
  • Give feedbacks on the social networks animation in line with the global strategy (1.5 Million Facebook fans – 34k Instagram members)
  • Online executives in countries (10 countries)
  • Corporate teams (front B2C, analytics, social...)
  • Other coordination members (CRM, communication, media...)

Profiles

  • Master Degree, business school or university with a specialization in Web
  • Full English level (= business language),
  • Full-competency of the Pack Office (Excel, Word, Powerpoint)
  • Dynamism, rigor, autonomy, force for bringing forward proposals, reactivity
  • Ability to manage different tasks in a same time by prioritizing his/her work
  • Very high relational and affirmed curiosity
  • Interests about Club Med’s universe and/or luxury tourism

Position :Financial Controller Assistant

Missions

  • Elaborate weekly reports on NMEA business performances
  • Participate to monthly closing – Help in drafting Executive Summary report (send to top management)
  • Support financial team in updating monthly forecast and in analyzing risks and opportunities
  • Prepare Business Plan 2018 with the team
  • Realize punctual analyzes from KPI:sales contribution, NMEA BV, number of NMEA countries…Need to communicate with several services (marketing, HR, commercial, training department), financial managers/managing directors in countries and Business Unit directors
  • Elaborate and improve analytical tools
  • Follow trade receivables reporting on a monthly basis
  • Analyzecountries trial balance: ensure an effective balance sheet follow-up
  • Realize Internal audit missions: cash, balance sheet items …

Profiles

  • Business school or Master’s degree in Finance
  • Good Knowledge of Excel and Power Point
  • Languages: French and English
  • A first experience in financial audit or business control would be a plus
  • Accurate & rigorous, Entrepreneurial spirit, persistent & demanding, open-minded, team player

Position :Human Resources and Commercial Training officer

Missions

  • Contribution to the development, improvement and simplification of the different HR processes (annual assessment, annual salary increases, variable remuneration, training process...)
  • Recruitment: Trainees follow-up (animation, internship interviews, etc.), follow-up on open positions, referencing of recruiting agencies, management of the recruiting ground, legal supervision, advice to managers and sourcing /research on LinkedIn for some positions
  • Integration: update on the integration process, creation of integration paths with the managers
  • Annual assessment: conduct and monitor the 2017-2018 campaign of annual evaluation interviews, presentation of results, management of training and mobility requests
  • Remuneration: monitoring on the variable remuneration for our sellers, seasonal commercial bonuses and annual bonuses
  • Commercial performance:Management of the e-learning platform (registration, platform organisation, etc.)

Design / implementation of e-learning modules (sales techniques exercises, employees’ integration, annual assessment, etc.)

Motivate the learners' community (follow-up of the modules realisation, reminders, follow-up)

  • Participation in the implementation of the BU training plan (training logistics, identification and referencing of providers, analysis of training feedbacks and recommendations, search for financing in countries, etc.)

Profiles

  • Master’s Degree preparation in a Business School with an HR or Commercial specialty (or university equivalent)
  • A first HR experience is required
  • French and English
  • Good interpersonal qualities, dynamism, creativity, commercial aptitude, rigor, ability to formalise, synthesise, transmit information
  • Good knowledge of Excel and PowerPoint

Position :Junior Internal Auditor

Missions

  • Exploiting operational data (commercial, social, legal, etc.) and financial data (accounting, financial management, etc.) in order to identify potential risks linked to processes and activities.
  • Carrying out, autonomously, audits according to a pre-defined methodology: evaluating the degree to which procedures are respected and the efficiency of the internal auditing system.
  • Developing tests applied in a rigorous manner within a predetermined timeframe.
  • Writing reports summarizing, precisely and factually, any risks identified, as well as all recommendations associated with those risks.

Profiles

  • Master degree, business school or university management degree (background in finance essential).
  • Fluent English, French (best wish)
  • Good knowledge of the Office suite (Excel, PowerPoint, Word).
  • Rigour, sense of organization, discernment, ability to analyze and summarize.
  • Good relational skills, ability to listen and communicate, ability to work in a team.
  • Autonomy, flexibility, confidentiality.

Position :Junior Project Head, “Digital Villages Experience”

Missions

  • Steering projects focusing on launching or developing existing digital services in Villages: auditing functional needs in competitive benchmarking for the Business Units; studies on trends in the sector; analysis of marketing solutions; coordinating various stages of projects with different interlocutors and contributors (DSI, Extended Tribes, web agency, external suppliers, etc.).
  • The “Club Med Villages” Mobile App.
    - Launching new World Villages: coordinating online content.
    -Management and coordination of the deployment of new functionalities and services (updating app design, query system) and introducing internal and external tools.
    - Drawing up recommendations.
  • New digital services: Digital Pass, Digital Pre-Check-In/Check-Out, etc.
  • Providing support for Extended Tribes in their approach to change: events, training, eGOs.
  • Making suggestions about strategy concerning the Digital Experience in Villages based on analyses, benchmarks and monitoring, in collaboration with the Digital Marketing, Business Unit and DSI tribes.

Internal communication:

  • Participation in meetings with our internal clients and partners and running the Digital Experience in the Village web group on Facebook@Work.

Profiles

  • Master degree, business school or university with a major in Marketing/Digital IT.
  • Perfect knowledge of Office suite (Excel, Word, PowerPoint) and a very good knowledge of the Internet.
  • A very good knowledge of English (written and spoken). French is a very good plus
  • A pronounced interest in Web Marketing and Digital innovation.
  • Team spirit, relational skills, proactive, curious.
  • A knowledge of the tourism sector will be appreciated.

Position :Marketing & CRM Project Manager

Missions

  • With the help of the campaign operator: to ensure the creation and the diffusion of all our multichannel marketing campaigns via the tool Neolane: setting, execution and following of the campaigns, targeting, creation of workflows, automation, personalization and validation of our tests.
  • For the CRM NMEA team and countries, to develop best practices and internal (other BU) and external benchmarks (travel competitors, e-commerce players)
  • To insure coordination between the CRM NMEA team and the other internal services (Global Marketing CRM team, French CRM team, Data and IT teams)
  • To punctually collaborate with Communication, Digital or B2B Marketing NMEA managers on mutual projects
  • To be a force for bringing forward proposals regarding the evolution of the CRM strategy for the BU :

-To analyze existing campaigns performances and to assist teams from the different countries on the campaigns evolution (creation, targeting, frequency of sending, channels used...)

- To elaborate new campaigns for clients and/or prospects, managed by countries or at the headquarter

Profiles

  • Master Degree, business school or university with a specialization in marketing
  • A 1st experience in Marketing and/or in CRM would be a plus
  • A 1st use of Neolane would be appreciated but not mandatory
  • Good English level (= business language)
  • Full-competency of the Pack Office (Excel, Word, Powerpoint)
  • Dynamism, rigor, autonomy, force for bringing forward proposals, reactivity
  • Ability to manage different tasks in a same time by prioritizing his/her work
  • Very high relational and affirmed curiosity
  • Interests about Club Med’s universe and/or luxury tourism

Position :Projects Quality& Control Assistant

Missions

  • Various ad hoc studies with the institutes; providing links with Club Med.
  • Drawing up operational summaries of studies produced upstream.
  • Researching and summarizing information on various strategic topics (depending on the needs of the teams).
  • Strategic monitoring of the tourism and leisure market.
  • Contributing to the development of the new GM (Gentle Members) satisfaction questionnaire.
  • Helping to develop and test our tools.
  • Providing support for the Senior Project Engineer in regard to updating Customer Feedback analyses (GMFB and Trip Advisor).

Profiles

  • Master degree, business school, university or similar, specializing in marketing.
  • Prior experience in marketing would be a plus.
  • Fluent English indispensable.
  • Good knowledge of Office suite (Photoshop would be a plus).
  • Curious about and sensitive to the universe of Club Med and top-end tourism.
  • Ability to work individually and as part of a team.
  • Capacity to analyze and summarize.
  • Rigorous approach to the analysis of figures.

Position :Social Networks Assistant

Missions

  • To support community activities by providing support on a daily basis for offices and Villages in France and abroad by developing content and operations, elaborating and sharing guidelines providing support for individual platforms, and updating Club Med’s Facebook, Instagram and Pinterest accounts.
  • Monitoring and sharing “best practices”: new platform content, competitive case studies, etc.
  • Centralizing demands for content creation and developing creative briefs for “eGOs”.
  • Helping to socialize points of contract throughout the client network (internet, emails, brochure, Villages, etc.).
  • Helping to define and implement a strategy for exerting influence.
  • Providing regular analyses of our Social Network performance and helping to distribute monthly reports (monitoring KPIs and recent trends, sharing best practices).

Profiles

  • Bac + 4/5, business school, multimedia and/or communication/advertising.
  • Solid knowledge of the web.
  • Close affinity with Social Networks and a good knowledge of their potential use.
  • Project management based on rigor and organization.
  • Ability to analyse and summarize.
  • Good writing skills.
  • A good knowledge of Photoshop and Excel would be a plus in terms of producing reports.
  • A good command of English is essential.

Position :Sustainable Development Project Officer

Missions

  • Helping to coordinate the Green Globe approach in participating Villages (75% of the stock): monitoring accredited Villages, providing methodological support, developing and updating support tools for the approach.
  • Helping to develop communication and informational tools for Village clients.
  • Helping to develop an awareness raising kit for the teams.
  • Steering various sustainable development actions on the ground.

Profiles

  • Master degree, engineering school, university, business school or Sciences Po, with a major in the Environment & Sustainable Development.
  • A lively interest in environmental issues and sustainable development.
  • Fluent English. French (best wish)
  • Organizational skills, autonomy, rigor, dynamism.
  • Curiosity; analytical skills.
  • Good relational skills are essential.
  • Interest in international affairs.
  • Good command of the Office suite.

Position :Training Project Assistant

Missions

  • Administrative organization and management of key HR processes: High Potential and Village Chiefs programmes, annual evaluation, 360 evaluations, social barometer, etc.
  • Helping to implement specific projects: deployment of EURPASS (European Training Passport), as well as CPF and VAE legislation on professional training, etc.
  • Organizing training sessions:
    - Contact with interns and internal and external coaches.
    - Administrative management of participants (from enrolment to invoicing).
    - Helping to develop and monitor training reports and budgets.
  • Deployment of our social barometer dedicated to analysing employee satisfaction levels.

Profiles