Hurricane Phoenix
A Storm Recovery Tabletop Exercise
Situation Manual – Disaster Housing
Time Allotted / 214 MinutesHurricane Phoenix– Exercise Play
During the Hurricane Phoenix Tabletop Exercise it will be important to remember and comply with the following statements:
- DO NOT JUMP AHEAD IN THE EXERCISE SCENARIO.
- NEVER MAKE ASSUMPTIONS THAT CERTAIN ACTIONS WILL BE TAKEN.
- THOROUGHLY REVIEW ALL SCENARIOS AND INJECTS AS THEY ARE PRESENTED DURING THE EXERCISE.
- DO NOT ASSUME THAT A RESOURCE IS AVAILABLE.
- IF YOU NEED TO USE A FACILITY YOU MUST CALL THE FACILITY OWNER TO MAKE SURE IT CAN BE USED.
- IF YOU NEED SUPPLIES YOU MUST CALL THE VENDOR TO SEE IF THE RESOUCE IS AVAILABLE AND WHEN AND WHERE YOU CAN PICK IT UP.
- IF INSTRUCTED BY AN INJECT TO PLACE A PHONE CALL TO OUTSIDE AGENCIES, ORGANIZATIONS AND / OR VENDORS THE CALL MUST BE MADE.
- IDENTIFY ONE INDIVIDUAL TO BE RESPONSIBLE FOR ENTERING RESPONSES TO EXERCISE INJECTS INTO THE ONX SYSTEM.
- IT IS STRONGLY RECOMMENDED THAT PARTICIPANTS PRINT ALL CURRENT SITUATIONS, INJECTS AND OTHER DOCUMENTS PRESENTED DURING THE EXERCISE.
Time Allotted / 2 Minutes
Hurricane Phoenix – Scenario – # 01 / No Image
Critical Infrastructure Damage
CLICK ON VIDEO TO PLAY
Video # 11 – Phoenix # 11 – All Counties
Time Allotted / 2 Minutes
Hurricane Phoenix – Scenario – # 02 / Image of Electric Utility Repair
On the heels of the hurricane moving out of the region electric utility providers began the process of estimating the damage to their electric distribution system.
Electrical utility crews are working non-stop to restore services.
As the full extent of damage to the electric distribution system is realized electric utility providers begin to release information on the extent of damage to their system along with the estimated time it will take to totally restore electrical power to the county’s residents.
Number of county residents who are without electrical power – Outage / Restoration Report
DOWNLOAD, SAVE AND PRINT OUTAGE / RESTORATION REPORT
Citrus County – Outage / Restoration Report
Hardee County – Outage / Restoration Report
Hernando County – Outage / Restoration Report
Hillsborough County – Outage / Restoration Report
Manatee County – Outage / Restoration Report
Pasco County – Outage / Restoration Report
Pinellas County – Outage / Restoration Report
Polk County – Outage / Restoration Report
Sumter County – Outage / Restoration Report
As a team take the time to review the Utility Outage / Restoration Report.
Time Allotted / 5 Minutes
Hurricane Phoenix – Scenario – # 03 / Image of EOC
County Emergency Operation Centers (EOC) throughout the region remain at a LEVEL 1 ACTIVATION. However the overnight activities have begun to slow down as the transition from RESPONSEoperations to RECOVERYoperations begins.
The county’s Disaster Housing Team has been assembled at the county EOC and has been tasked with implementing the county’s Disaster Housing Plan.
EOC contact information for each of the region’s Disaster Housing Teams is found below.
DOWNLOAD, SAVE AND PRINT PHONE NUMBERS
County EOC – Disaster Housing Team – Phone Numbers
Time Allotted / 4Minutes
Hurricane Phoenix – Scenario – # 04 / Image of Conference Call
The State Emergency Operations Center (SEOC) is requesting that all Disaster Housing Teams from the counties affected by the hurricane participate in a brief overview Disaster Housing Conference Call.
Information regarding the conference call can be found below.
DOWNLOAD, SAVE AND PRINT CONFERENCE CALL NUMBER AND AGENDA
Conference Call – Number
Conference Call – Agenda
After the above number and agenda have been accessed phone into the Disaster Housing Conference Callthen click on the forward arrow to move to the Conference Call – Stop Point.
Time Allotted / 10Minutes
Hurricane Phoenix – Stop Point – # 05 / No Image
STOP POINT
Time Allotted / N/A
Hurricane Phoenix – Scenario – # 06 / Image of Damage
The county’s Damage Assessment Teams have completed their Detailed Damage Assessment activities and are now making copies of the Summary Report available to the Disaster Housing Team.
Detailed Damage Assessment – Summary Report
DOWNLOAD, SAVE AND PRINT SUMMARY REPORT
Citrus County – Summary Report
Hardee County – Summary Report
Hernando County – Summary Report
Hillsborough County – Summary Report
Manatee County – Summary Report
Pasco County – Summary Report
Pinellas County – Summary Report
Polk County – Summary Report
Sumter County – Summary Report
Take time to thoroughly review the Detailed Damage Assessment – Summary Report.
Time Allotted / 5 Minutes
Hurricane Phoenix – Scenario – # 07 / Image of Damage
Based on the initial damage assessment information collected by the county’s various emergency responders and Damage Assessment Teams the county’s Geographic Information System (GIS) department have prepared Preliminary Damage Assessment Maps.
Damage Assessment – Map
DOWNLOAD AND SAVE MAP(This is a large file and will take a few moments to download)
Citrus County – Map
Hardee County – Map
Hernando County – Map
Hillsborough County – Map
Manatee County – Map
Pasco County – Map
Pinellas County – Map
Polk County – Map
Sumter County – Map
As a team, takethe time to thoroughly review the Damage Assessment – Map.
Time Allotted / 5 Minutes
Hurricane Phoenix – Inject – # 08 / Image of Partners
Does the county’s Disaster Housing Plan identify the various partner organizations who will be working as part of a countywide Disaster Housing Team? / Yes / No
If the above answer is yes. – List the point of contact information (Individual / Primary & Secondary Phone Number / Principal Office Location) for each of the organizations identified in the plan.
Using the above information call one of the partner organizations and ask the following questions. (This phone call must be made to an organization other than those participating as part of the exercise.)
Did you know that your organization had a role in the county’s Disaster Housing Plan? / Yes / No
If the above answer is yes. – Ask them to briefly describe what role has been assigned to them. (Capture their response in the area provided below.)
If the above answer is no. – Briefly describe why the organization that was called was unaware of the role that has been assigned to them.
Are there any other organizations (governmental, community / faith based or private sector organization) that should be a part of the county’s Disaster Housing Team? / Yes / No
If the above answer is yes. – List the Identify organizations.
Time Allotted / 15Minutes
Hurricane Phoenix – Inject – # 09 / Image of Command
Identify the county’s lead agency for Disaster Housing.
Does the county’s Disaster Housing Plan have a defined management structure? / Yes / No
If the above answer is yes. – Briefly describe the management structure that will be utilized.
If the above answer is no. – Briefly describe how disaster housing will be managed within the county.
Have all of the county’s lead and support agencies involved in disaster housing received training on this management structure? / Yes / No
If the above answer is yes. – When was the last time the training was offered?
If the above answer is no. – Briefly explain the reason why training on how disaster housing will be managed in the county been conducted.
Time Allotted / 10 Minutes
Hurricane Phoenix – Scenario – # 10 / Image of Displaced Person
In reviewing the information from the county’s Detailed Damage Assessment report and comparing it to the number of residents in the county the extent of homes that have been destroyed along with the number of individuals left homeless becomes apparent.
Number of county residents whose homes have been destroyed – Projection Overview
DOWNLOAD, SAVE AND PRINT PROJECTION
Citrus County – Projection Overview
Hardee County – Projection Overview
Hernando County – Projection Overview
Hillsborough County – Projection Overview
Manatee County – Projection Overview
Pasco County – Projection Overview
Pinellas County – Projection Overview
Polk County – Projection Overview
Sumter County – Projection Overview
As a team take the time to review the Homeless Projection Overview information.
Time Allotted / 5 Minutes
Hurricane Phoenix – Inject – # 11 / Image ofPublic Information
Throughout the event members of the county’s Disaster Housing Team will need to be interfacing with Public Information to determine the best means by which information on the various phases of disaster housing activities can be shared with the media, public officials and the county’s residents.
Time Allotted / 2 Minutes
Hurricane Phoenix – Inject – # 12 / Image of Incident Action Plan
Identify, prioritize and briefly describe five activities that should be taken during the early phase of disaster housing.
Activity # 1:
Activity # 2:
Activity # 3:
Activity # 4:
Activity # 5:
Time Allotted / 10 Minutes
Hurricane Phoenix – Inject – # 13 / Image of SEOC
If assistance or advice regarding disaster housing activities is needed contact should be made with the Disaster Housing Team at the State Emergency Operations Center (SEOC).
SEOC – Disaster Housing Phone Numbers
- Direct Line – 850-921-7054
- Conference Call Line – 850-410-3315 (In case the direct line is busy)
Time Allotted / 2 Minutes
Hurricane Phoenix – Inject – # 14 / Image of Needs Assessment
As a Disaster Housing Team thoroughly describe the process of conducting a Housing Needs Assessment to determine actions that will need to be undertaken in the days, weeks and months to come.
Time Allotted / 10 Minutes
Hurricane Phoenix – Inject – # 15 / Image of Special Needs
As the Disaster Housing Team moves through the various processes of meeting the needs of individuals and families needing housing, will the unique needs of the disabled be incorporated into the planning process? / Yes / No
If the above answer is yes. – Briefly describe the actions that will be incorporated into the disaster housing process.
Time Allotted / 5 Minutes
Hurricane Phoenix – Inject – # 16 / Image of Tampa Bay Region
As a category 5 storm Hurricane Phoenix has caused catastrophic damage throughout the Tampa Bay Region. To ensure the housing needs of the region’s residents are met it will be extremely important for county Disaster Housing Teams to coordinate activities and share resources to the greatest extent possible.
Identify three region wide resources (Example: Tampa Bay Apartment Association) that could be shared with neighboring counties in an effort to coordinate region wide recovery actives.
Resource # 1:
Resource # 2:
Resource # 3:
Using the point of contact list of county Disaster Housing Teams call a neighboring county to discuss how various disaster housing activities could be coordinated.
Identify the county that was contacted.
List any additional coordination opportunities that were identified during the call.
Time Allotted / 10 Minutes
Hurricane Phoenix – Scenario – # 17 / No Image
Displaced Residents
CLICK ON VIDEO TO PLAY
Video # 13– Phoenix # 13 – All Housing Counties
Time Allotted / 2 Minutes
Hurricane Phoenix – Inject – # 18 / Image ofInternet
FEMA’s internet based Housing Portal allows individuals and families to access information on available housing in the aftermath of a disaster. Information on this portal can be found at:
Housing Portal – asd.fema.gov/inter/hportal/home.htm
Is information on the Housing Portal a component of the county’s Disaster Housing Plan? / Yes / No
If the above answer is no. – Briefly describe why this housing resource is not a part of the plan.
Should this resource be a component of the county’s Disaster Housing Plan? / Yes / No
Briefly explain how this resource will be incorporated into the plan.
Time Allotted / 4 Minutes
Hurricane Phoenix – Scenario – # 19 / Image of Shelter Residents
It has been more than seven days since the storm moved through the region.
Due to the large number of homes with major damage or that were destroyed tens of thousands of individuals and families remain in shelters located throughout the region.
Number of county residents currently housed in short term shelters – Shelter Population
DOWNLOAD, SAVE AND PRINT PROJECTION
Citrus County – Shelter Population
Hardee County – Shelter Population
Hernando County – Shelter Population
Hillsborough County – Shelter Population
Manatee County – Shelter Population
Pasco County – Shelter Population
Pinellas County – Shelter Population
Polk County – Shelter Population
Sumter County – Shelter Population
As a team take the time to review the current information on the Shelter Population.
Time Allotted / 5 Minutes
Hurricane Phoenix – Scenario – # 20 / Image of Shelter
The American Red Cross is reporting that they are currently operating the following recovery shelters.
There have been reports that other community and faith based organizations are operating shelters housing county residents. However there is no current information available on their locations. As these locations are identified information will be made available as appropriate.
Location of American Red Cross shelters housing county residents – Shelter Locations
DOWNLOAD, SAVE AND PRINT PROJECTION
Citrus County – Shelter Locations
Hardee County – Shelter Locations
Hernando County – Shelter Locations
Hillsborough County – Shelter Locations
Manatee County – Shelter Locations
Pasco County – Shelter Locations
Pinellas County – Shelter Locations
Polk County – Shelter Locations
Sumter County – Shelter Locations
As a team take the time to review information on the Shelter Locations.
Time Allotted / 5 Minutes
Hurricane Phoenix – Inject – # 21 / Image of Ordinance
Does the county have emergency procedures in place for permitting tent cities to be established that would house individuals and families whose homes have been severely damaged or destroyed? / Yes / No
If the above answer is yes. – Briefly describe the procedures.
Does the county have emergency procedures in place for permitting Temporary Housing Unit (Travel Trailers / Manufactured Homes) communities that would house individuals and families whose homes have been severely damaged or destroyed? / Yes / No
If the above answer is yes. – Briefly describe the procedures.
If the answer to the previous two questions was no describe how appropriate measures allowing for placement of temporary housing within the county would be accomplished.
Time Allotted / 10 Minutes
Hurricane Phoenix – Inject – # 22 / Image of Tent City
Would the county utilize the concept of tent cities to meet the immediate disaster housing needs of individuals and families? / Yes / No
If the above answer is yes. – Briefly describe how this process would be accomplished.
If the above answer is no. – Briefly describe why this option is not currently a part would not be an option.
Has the county pre-identified locations in its Disaster Housing Plan suitable for establishing a tent city? / Yes / No
If the above answer is yes. – List the name of the location and provide point of contact information to include a contact person and primary / secondary phone numbers.
Using the point of contact information identified above call the location to ask the following question.
Did you know that your location had been pre-identified by the county as a potential site for a tent city to be established that would house individuals and families whose homes had been destroyed by the hurricane? / Yes / No
Time Allotted / 15 Minutes
Hurricane Phoenix – Inject – # 23 / Image of Volunteers & Donations
Should the Disaster Housing Team interface with Volunteers & Donations Coordination Team on a recurring basis? / Yes / No
If the above answer is yes. – Briefly describe why.
At this point assign a liaison to interface with Volunteers & Donations Coordination Team to determine if any available resources that can support disaster housing are being made available to county residents.
Time Allotted / 5 Minutes
Hurricane Phoenix – Scenario – # 24 / No Image
Army Corps of Engineers – Operation Blue Roof
Understanding the Army Corps of Engineers Operation Blue Roof program.
CLICK ON VIDEO TO PLAY
Video # 16– Operation Blue Roof – All Housing Counties
Time Allotted / 5 Minutes
Hurricane Phoenix – Inject – # 25 / Image of Temporary Repairs
Is assisting homeowners in identifying resources to make repairs to their homes a part of the county’s Disaster Housing Plan? / Yes / No
If the above answer is yes. – Briefly describe how this will be accomplished.
If the above answer is no. – Briefly explain why this is not a part of the plan and what actions can be taken to incorporate this concept into the plan.
Identify point of contact information to include a contact person and primary / secondary phone numbers for three organizations with which the county will work with to assist homeowners in identifying available contractors, building materials, volunteer organizations etc. that will be able to assist homeowners in making temporary and permanent repairs to their residences.
Organization # 1:
Organization # 2:
Organization # 3:
Utilizing the phone contact one of the organization and ask the following questions.
Does your organization have a written disaster plan that will assist it in being able to survive a hurricane and continue to provide services in the storm’s aftermath? / Yes / No
Describe the resources that your organization has that can assist residents in repairing their damaged homes. (Capture their response in the area provided below.)
Is your county planning to utilize a networking resource that will assist with linking residents needing repairs with available contractors? / Yes / No
If the above answer is yes. – Briefly describe the resource.
An example of such a network is Disaster Contractors Network. Information on this system can be found below.
Link to:
Time Allotted / 15 Minutes
Hurricane Phoenix – Inject – # 26 / Image of Construction Workers
As a skilled labor force begins to arrive in the county to assist with reconstruction and repair of residential housing it will be important that a plan is in place to ensure that they are properly housed without taking up valuable housing needed by county residents.
Briefly describe the county’s plan to accommodate the housing needs of a labor force from outside the region.
Time Allotted / 5 Minutes
Hurricane Phoenix – Scenario – # 27 / No Image
FEMA – Temporary Housing Units – (Travel Trailers / Manufactured Homes)
Understanding the process of FEMA’s Temporary Housing Units process.
CLICK ON VIDEO TO PLAY
Video # 17– Temporary Housing Units – All Housing Counties
Time Allotted / 5 Minutes
Hurricane Phoenix – Inject – # 28 / Image of FEMA Trailers
Would the county utilize the concept of Temporary Housing Units (Travel Trailer / Manufactured Homes) to meet the longer term disaster housing needs of individuals and families? / Yes / No
If the above answer is yes. – Briefly describe how this process would be accomplished.
If the above answer is no. – Briefly describe why this would not be an option.
Will the county allow a homeowner to place a Temporary Housing Unit on a residential lot next to the homeowners damaged home while repairs are being made? / Yes / No
Have suitable locations for establishing Temporary Housing Unit communities been pre-identified as part of the county’s Disaster Housing Plan? / Yes / No
If the above answer is yes. – How many locations has the county pre-identified and what is the total number of Temporary Housing Units that can be placed at these locations?
List the name of three locations and provide point of contact information to include a contact person and primary / secondary phone numbers.
Location # 1:
Location # 2:
Location # 3:
Using the point of contact information identified above call the one of the locations to ask the following question.
Did you know that your location had been pre-identified by the county as a potential site for establishing a Temporary Housing Unit community which would house individuals and families whose homes had been destroyed by a hurricane? / Yes / No
Time Allotted / 15 Minutes
Hurricane Phoenix – Scenario – # 29 / Image of Conference Call
The State Emergency Operations Center (SEOC) is requesting that all Disaster Housing Teams from the counties affected by the hurricane participate in a Disaster Housing Conference Call to review current and planned activities.
Information regarding the conference call can be found below.
DOWNLOAD, SAVE AND PRINT CONFERENCE CALL NUMBER AND AGENDA
Conference Call – Number
Conference Call – Agenda
After the above number and agenda have been accessed phone into the Disaster Housing Conference Call then click on the forward arrow to move to the Conference Call – Stop Point.
Time Allotted / 30 Minutes
Hurricane Phoenix – Stop Point – # 30 / No Image
STOP POINT
Time Allotted / N/A
Situation Manual – Tabletop Exercise 1 Disaster Resistant Communities Group –